Job summary
An opportunity has arisen to join the Diabetic Eye Screening Wales (DESW), Quality and Improvement Team.
We are seeking a high-calibre Quality Audit Support Officer. Do you want to work for a proactive, innovative team and have a passion for Quality and Improvement? If so, there is an excellent opportunity to develop your skills and knowledge in this area within Public Health Wales NHS Trust. We are seeking an individual who is inquisitive, highly motivated and delivery focused. They will have excellent communication and interpersonal skills to proactively promote improvements and standards of excellence for Quality Improvement activities across the organisation.
Working under the direction of the Quality Assurance Lead and with the opportunity to work autonomously, the post holder will support the Annual Quality Audit plan across all areas of activity within DESW. They will be able to work to deadlines and provide high-level support to projects, which will include undertaking specific pieces of work and managing and monitoring information. They will have the ability to use initiative and judgment when required and operate effectively as part of a small and dedicated team.
Main duties of the job
To provide operational support for Quality Audit activity across DESW.
Ensure that audit activity is accurately documented and recorded, for presentation at relevant Committees, Board and Management Team and that results are reported for assurance purposes.
Contribute to and assist with the delivery of quality improvement initiatives and information packages throughout DESW
Promote the value of audit as a quality assurance and quality improvement process.
Keep up to date with NHS policies and guidance i.e. NICE
May coordinate and implement cross cover support to office functions within DESW.
Will provide appropriate support and advice on quality improvement activity to staff and managers across the whole Programme.
This is a key role to ensure efficient and effective support to the team which include preparing monthly/quarterly reports and providing high level support to projects and undertaking specific tasks. The duties and responsibilities listed below are not intended to be exhaustive, but are set out to indicate the main areas of activity currently expected of the Quality Audit Support Officer.
About us
We are Public Health Wales - the national public health organisation for Wales. Our purpose is 'working together for a healthier Wales'. We exist to help all people in Wales live longer, healthier lives. With our partners, we aim to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Together, our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the main source of public health information, research and innovation in Wales. Never more has public health been so important as we come through the Coronavirus pandemic, face the challenges of the cost-of-living crisis and tackle and prevent the harmful effects of climate change.
Our organisation is guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to creating an inclusive workplace that values equality, diversity and inclusion. We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.
To find out more about working for us and the benefits we offer please visithttps://phw.nhs.wales/careers/
For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
IMPORTANT NOTE FOR APPLICANTS:Applications for our roles are carefully reviewed and shortlisted based on specific criteria, which varies from job to job. Using a generic application to apply for multiple roles or relying on automated AI application services, such as Lazy Apply or AI Apply, may not provide the necessary information, leading to your application being overlooked. To ensure your application is given full consideration, we recommend submitting a tailored application that directly addresses the criteria listed in the Person Specification section of the advert.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
IMPORTANT NOTE FOR APPLICANTS:Applications for our roles are carefully reviewed and shortlisted based on specific criteria, which varies from job to job. Using a generic application to apply for multiple roles or relying on automated AI application services, such as Lazy Apply or AI Apply, may not provide the necessary information, leading to your application being overlooked. To ensure your application is given full consideration, we recommend submitting a tailored application that directly addresses the criteria listed in the Person Specification section of the advert.
Person Specification
Qualifications and Knowledge
Essential
- HND, NVQ level 4 or other relevant qualification or equivalent experience. Must include literacy and numeracy subjects.
- Experience of inputting accurate and timely data into spreadsheets and compiling reports.
Desirable
- Advanced Information Technology qualification
- Experience in clinical audit and evidence of attendance of clinical audit training.
- IQT Bronze qualification
Experience
Essential
- Experience in conducting audit and understanding of failsafe procedures.
Desirable
- Experience of working within the NHS
- Experience of quality and improvement systems
- Strong understanding of data processing with the ability to identify trends and themes in the data
Skills and Attributes
Essential
- Good organisational skills with a logical approach to work
- Demonstrable experience of advanced level skills in IT packages including Word, PowerPoint, Excel, Outlook
- Ability to prioritise own workload and to work to deadlines.
- Works independently and as part of a team, able to actively contribute.
Desirable
- Strong problem-solving skills
Other
Essential
- Foundational understanding of screening programmes
- Good communicator, showing patience and tact when dealing with stakeholders, including, participants and their representatives, colleagues, and health professionals.
- Ability to work flexibly within the role.
- Ability to be adaptable to change.
- Evidence of recent training and development.
Desirable
- Welsh Speaker
- Working knowledge of Diabetes and Retinopathy
Person Specification
Qualifications and Knowledge
Essential
- HND, NVQ level 4 or other relevant qualification or equivalent experience. Must include literacy and numeracy subjects.
- Experience of inputting accurate and timely data into spreadsheets and compiling reports.
Desirable
- Advanced Information Technology qualification
- Experience in clinical audit and evidence of attendance of clinical audit training.
- IQT Bronze qualification
Experience
Essential
- Experience in conducting audit and understanding of failsafe procedures.
Desirable
- Experience of working within the NHS
- Experience of quality and improvement systems
- Strong understanding of data processing with the ability to identify trends and themes in the data
Skills and Attributes
Essential
- Good organisational skills with a logical approach to work
- Demonstrable experience of advanced level skills in IT packages including Word, PowerPoint, Excel, Outlook
- Ability to prioritise own workload and to work to deadlines.
- Works independently and as part of a team, able to actively contribute.
Desirable
- Strong problem-solving skills
Other
Essential
- Foundational understanding of screening programmes
- Good communicator, showing patience and tact when dealing with stakeholders, including, participants and their representatives, colleagues, and health professionals.
- Ability to work flexibly within the role.
- Ability to be adaptable to change.
- Evidence of recent training and development.
Desirable
- Welsh Speaker
- Working knowledge of Diabetes and Retinopathy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Public Health Wales
Address
DESW
Diabetic Eye Screening Wales, Unit 1, Fairway Court
Pontypridd
CF37 5UA
