Job summary
Do you want to work for a proactive, innovative team and have a passion for Quality and Improvement? If so, there is an excellent opportunity to use quality, improvement and change skills within a busy health screening programme.
As part of our commitment to continuous service development, you will play a crucial role in advancing improvement initiatives within Diabetic Eye Screening Wales (DESW). Reporting to the Service Improvement and Assurance Lead, you will act as a change agent, supporting and delivering a range of system-wide improvements. You will assist the programme to achieve it's aim of reducing the risk of avoidable sight loss for people who have a diagnosis of diabetes living in Wales.
You will have the opportunity to work autonomously, and with several bases across Wales: the ability for some hybrid working. You'll have the opportunity to work on impactful projects, contribute to service excellence, and grow your skills within a supportive team.
Main duties of the job
The post holder will provide improvement and project support for the screening programme, including planning, delivery and implementation of actions and findings. They will produce reports and provide summaries of key programme activities, to a wide range of stakeholders. This will include analysis, collation and interpretation of programme data with accuracy and governance, escalating issues or problems if required.
The post holder will be key to contributing and assisting with the delivery of quality improvement initiatives and information packages throughout DESW.
They may coordinate and implement cross cover support to office functions within DESW and will be asked to provide appropriate support and advice on quality improvement activity to staff and managers across the whole Programme.
About us
We are Public Health Wales - the national public health organisation for Wales. Our purpose is 'working together for a healthier Wales'. We exist to help all people in Wales live longer, healthier lives. With our partners, we aim to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Together, our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the main source of public health information, research and innovation in Wales. Never more has public health been so important as we come through the Coronavirus pandemic, face the challenges of the cost-of-living crisis and tackle and prevent the harmful effects of climate change.
Our organisation is guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to creating an inclusive workplace that values equality, diversity and inclusion. We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.
To find out more about working for us and the benefits we offer please visithttps://phw.nhs.wales/careers/
For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Job description
Job responsibilities
The duties and responsibilities listed below are not intended to be exhaustive but are set out to indicate the main areas of activity currently expected of DESWs Service Improvement Officer.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
The duties and responsibilities listed below are not intended to be exhaustive but are set out to indicate the main areas of activity currently expected of DESWs Service Improvement Officer.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and Knowledge
Essential
- oEducated to degree level in relevant subject or equivalent experience of working at a similar level in specialist area.
Desirable
- oEvidence of Continual Professional Development.
- oFundamentals in Improvement/ Improvement in Practice qualification or equivalent improvement qualification.
- oProject Management experience.
Experience
Essential
- oHighly developed computer skills, including experience of Microsoft Office Suite.
- oExperience of administering projects.
- oExperience of Service Improvement methodology and implementing improvements within area of work.
Desirable
- oPrevious NHS experience.
- oExperience of dealing with confidential and sensitive data and appropriate maintenance and storage of records.
- oExperience and understanding of change management, and information management and technology issues within the healthcare environment.
Skills
Essential
- oGood organisational skills, and the ability to identify priorities.
- oPossess good written and oral communications skills.
- oAbility to negotiate with and motivate staff to facilitate delivery of elements of a project/improvement initiative.
- oConfident to plan elements of projects across different hospital sites/teams/services.
- oAble to demonstrate analysis of a range of facts or situations, requiring comparison of a range of options.
- oCan make assessment of a situation and resolve failures to meet project standards and needs.
Desirable
- oExperience of making routine presentations to staff/teams.
Other
Essential
- oWillingness to learn and develop.
- oWillingness and ability to travel between sites in a timely manner to meet the needs of the service, and on a regular basis.
Desirable
Person Specification
Qualifications and Knowledge
Essential
- oEducated to degree level in relevant subject or equivalent experience of working at a similar level in specialist area.
Desirable
- oEvidence of Continual Professional Development.
- oFundamentals in Improvement/ Improvement in Practice qualification or equivalent improvement qualification.
- oProject Management experience.
Experience
Essential
- oHighly developed computer skills, including experience of Microsoft Office Suite.
- oExperience of administering projects.
- oExperience of Service Improvement methodology and implementing improvements within area of work.
Desirable
- oPrevious NHS experience.
- oExperience of dealing with confidential and sensitive data and appropriate maintenance and storage of records.
- oExperience and understanding of change management, and information management and technology issues within the healthcare environment.
Skills
Essential
- oGood organisational skills, and the ability to identify priorities.
- oPossess good written and oral communications skills.
- oAbility to negotiate with and motivate staff to facilitate delivery of elements of a project/improvement initiative.
- oConfident to plan elements of projects across different hospital sites/teams/services.
- oAble to demonstrate analysis of a range of facts or situations, requiring comparison of a range of options.
- oCan make assessment of a situation and resolve failures to meet project standards and needs.
Desirable
- oExperience of making routine presentations to staff/teams.
Other
Essential
- oWillingness to learn and develop.
- oWillingness and ability to travel between sites in a timely manner to meet the needs of the service, and on a regular basis.
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
