Job summary
Cervical Screening Wales is responsible for the NHS cervical screening programme in Wales, and aims to reduce the incidence of, and morbidity and mortality from, invasive cervical cancer.
An exciting opportunity has arisen for a motivated and enthusiastic person to join our team as a Screening Pathway Administrator.
The post holder will work as part of a dedicated team, supporting the cervical screening patient pathway. You will be required to provide efficient and accurate administration services, which will include the processing and validation of results in line with programme policies and procedures, identifying and correcting errors, and updating manual and computerised data systems relating to results and patient outcomes.
The post holder will also require excellent customer service skills, as they will provide first point of contact telephone support for patients and health professionals.
The candidate must be able to follow policies and procedures, and understand the importance of data protection act and confidentiality.
This is a permanent full time position (37.5 hours/week), flexi time policy is operated within the team though service delivery must be priority with office cover required Monday to Friday 09:00 - 17:00.
If you are highly motivated, professional with a strong demonstrable background in data entry and administrative procedures, then we are keen to hear from you.
Main duties of the job
Cervical Screening Wales is responsible for the NHS cervical screening programme in Wales, and aims to reduce the incidence of, and morbidity and mortality from, invasive cervical cancer.We are looking for an enthusiastic individual who can communicate with people of all levels, and can demonstrate working to tight deadlines whilst under pressure. You must be able to communicate with a variety of stakeholders through mix of telephone calls, and email queries.You will need to demonstrate you can concentrate for long periods of time and that you possess excellent attention to detail and accuracy. This is paramount when you code cervical smear results and biopsy information in line with CSW policy.Cervical Screening Wales uses bespoke programmes to run the screening program, you must be able to learn and interrogate multiple data sources to maintain patient records accurately.To enable the accurate recording of cervical smear results and biopsy information you must be able to demonstrate previous experience of data entry and working to policies. Experience in a busy administrative role is essential along with the ability to work flexibly and swap between tasks.The role will require working in an already established team, you will need to be able to demonstrate good team working skills and behaviours.The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
We are Public Health Wales - the national public health organisation for Wales. Our purpose is 'working together for a healthier Wales'. We exist to help all people in Wales live longer, healthier lives. With our partners, we aim to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Together, our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the main source of public health information, research and innovation in Wales. Never more has public health been so important as we come through the Coronavirus pandemic, face the challenges of the cost-of-living crisis and tackle and prevent the harmful effects of climate change.
Our organisation is guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to creating an inclusive workplace that values equality, diversity and inclusion. We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.
To find out more about working for us and the benefits we offer please visithttps://phw.nhs.wales/careers/
For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- Minimum 5 GCSE's (4-9 or A-C grade) or equivalent & NVQ level 3 in Business Administration or Customer Care or willingness to work towards one or demonstrable equivalent experience
Desirable
Experience
Essential
- Previous experience in a busy administrative role
- Ability to liaise with people at all levels
- Able to demonstrate experience of working to tight deadlines and under pressure
Desirable
- Experience of working in a health service environment
Skills
Essential
- Good level of interpersonal and communication skills
- Able to deal with difficult and sensitive situations
- Ability to prioritise work and use own initiative and work without direct supervision
- Team player
- Good standard of keyboard skills
- Excellent accuracy and attention to detail
- Excellent telephone skills
- Good written skills
- Ability to switch between tasks while responding to constant interruptions
Desirable
Knowledge
Essential
- Good level of knowledge across a broad range of administrative functions
- Good level of knowledge across a range of IT and Windows applications
Desirable
- Knowledge of Screening Programmes
- Knowledge of relevant medical terminology
Personal Attributes
Essential
- Ability to maintain concentration whilst dealing with constant interruption
- A highly flexible and adaptable approach while prioritising the needs of the Service
- Highly Motivated
- Logical and methodical approach
- Good time management skills
- Enthusiastic and committed
Other
Essential
- Willingness to travel to other screening locations if required by the service
Person Specification
Qualifications
Essential
- Minimum 5 GCSE's (4-9 or A-C grade) or equivalent & NVQ level 3 in Business Administration or Customer Care or willingness to work towards one or demonstrable equivalent experience
Desirable
Experience
Essential
- Previous experience in a busy administrative role
- Ability to liaise with people at all levels
- Able to demonstrate experience of working to tight deadlines and under pressure
Desirable
- Experience of working in a health service environment
Skills
Essential
- Good level of interpersonal and communication skills
- Able to deal with difficult and sensitive situations
- Ability to prioritise work and use own initiative and work without direct supervision
- Team player
- Good standard of keyboard skills
- Excellent accuracy and attention to detail
- Excellent telephone skills
- Good written skills
- Ability to switch between tasks while responding to constant interruptions
Desirable
Knowledge
Essential
- Good level of knowledge across a broad range of administrative functions
- Good level of knowledge across a range of IT and Windows applications
Desirable
- Knowledge of Screening Programmes
- Knowledge of relevant medical terminology
Personal Attributes
Essential
- Ability to maintain concentration whilst dealing with constant interruption
- A highly flexible and adaptable approach while prioritising the needs of the Service
- Highly Motivated
- Logical and methodical approach
- Good time management skills
- Enthusiastic and committed
Other
Essential
- Willingness to travel to other screening locations if required by the service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
