Job summary
Working in partnership with the Welsh Ambulance service, Save a life Cymru (SaLC) are seeking to appoint a Community Co-ordinator to cover South Wales.
We are looking for enthusiastic and highly motivated individual with knowledge and understanding of cardiac arrest, the benefits of having people trained in CPR and AED familiarisation and desire to improve survival following an out of hospital cardiac arrest (OHCA) in Wales.
You will work closely with the Clinical Out of Hospital Cardiac Arrest Programme Manager providing advice and support to communities in developing local plans in relation to the location and management of new and existing Public Access Defibrillator (PAD) sites and assisting and supporting communities with developing a programme of Basic Life Support (BLS) awareness and familiarisation.
The ambition for Wales to significantly improve OHCA outcomes requires a broad range of activities and improvements within all four-core links of the chain of survival associated with OHCA: Early Recognition and Call for Help; Cardiopulmonary Resuscitation; Early Defibrillation and Post Resuscitation Care. The co-ordinator will be key in supporting communities in understanding and implementing support the improvements outlined.
Main duties of the job
Provide an effective and professional service when liaising with colleagues, partners and the public using tact and diplomacy to encourage effective working when dealing with any communication difficulties.
Provide comprehensive support to SaLC partners and external stakeholders to plan and coordinate the delivery of BLS/AED training, development and awareness programmes (including the "cascade" training of relevant volunteers) to multidisciplinary / community groups ensuring communication between all stakeholders.
Communicate and liaise effectively with The Welsh Ambulance Service, SaLC and stakeholders as directed and required on a range of complex and sensitive topics.
Display tact, diplomacy and confidentiality at all times, using persuasive and negotiating skills when necessary.
Communicate verbally and in writing with a range of internal and external stakeholders and to produce confidential and sensitive correspondence.
Manage incoming telephone calls and enquiries and ensure appropriate action is taken.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
The NHS Executive works in partnership for and on behalf of Welsh Government, in and with the NHS in Wales and is hosted by Public Health Wales.
Our key purpose is to drive improvements in the quality and safety of care - resulting in better and more equitable outcomes, access and patient experience, reduced variation, and improvements in population health.
We do this by providing strong leadership and strategic direction - enabling, supporting, and directing NHS Wales to transform clinical services in line with national priorities and standards.
To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/
For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Job description
Job responsibilities
To work with communities in their designated geographical areas to promote wider awareness in the Chain of Survival concept. Providing comprehensive advice and support to communities in developing local strategies in relation to the location and management of new and existing Public Access Defibrillator (PAD) sites and leading the relevant communities with developing a programme of Basic Life Support(BLS) awareness and familiarisation. The post holder will provide administration support to Save a Life Cymru (SaLC) in the development of local community out of hospital cardiac arrest strategies and contribute to the work of the Clinical Out of Hospital Cardiac Arrest Policy Manager in developing an all-Wales Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) policy. The post holder is required to communicate across a wide range of organisation in the NHS, Charity and third sector engaging with staff and stakeholders and produce a high standard of work to meet deadlines, whilst ensuring compliance with Public Health Wales policies.
Job description
Job responsibilities
To work with communities in their designated geographical areas to promote wider awareness in the Chain of Survival concept. Providing comprehensive advice and support to communities in developing local strategies in relation to the location and management of new and existing Public Access Defibrillator (PAD) sites and leading the relevant communities with developing a programme of Basic Life Support(BLS) awareness and familiarisation. The post holder will provide administration support to Save a Life Cymru (SaLC) in the development of local community out of hospital cardiac arrest strategies and contribute to the work of the Clinical Out of Hospital Cardiac Arrest Policy Manager in developing an all-Wales Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) policy. The post holder is required to communicate across a wide range of organisation in the NHS, Charity and third sector engaging with staff and stakeholders and produce a high standard of work to meet deadlines, whilst ensuring compliance with Public Health Wales policies.
Person Specification
Qualifications
Essential
- Higher National Certificate, NVQ Level 4, Foundation Degree, Higher National Diploma or other equivalent diploma or level of experience.
- Good standard of general education.
- Basic numeracy and literacy skills
- Level 2 Functional Skills certificate or a Level 3 qualification in a health care related subject.
- Evidence of Continuing Professional Development.
- Documented evidence of leadership, mentoring, educational support/teaching, or instructorship.
Desirable
- ECDL
- Teaching qualification or relevant equivalent
Experience
Essential
- Demonstrable proven experience of working within Health and or social care (Including the voluntary sector).
- Demonstrable proven experience of working within Health and or social care (Including the voluntary sector).
- Experience of working autonomously.
- Awareness of Statutory and Mandatory legislation and guidance for CPR/the Chain of Survival.
- Up to date in own Statutory and Mandatory training and evidence of Continued Professional Development.
- ICT / E-Learning facilitation skills to include use of Word.
Desirable
- Working in an NHS environment.
- Prior experience of teaching CPR.
- First aider.
- Experience of contributing to Policy development.
- Knowledge of Ambulance Service.
- Knowledge of Community First Responder structures and processes.
- Prior emergency care knowledge.
- Knowledge of AEDs.
Skills
Essential
- Planning and organisational skills which can be adapted to suit the needs of the individual/group.
- Advanced keyboard skills with the proven ability to produce reports, spreadsheets and correspondence.
- Can portray a friendly and professional demeanour at all times.
- Ability to generate verbal and written communication, which is relevant, concise, accurate and legible always.
- Excellent interpersonal and communication skills.
- Provide and take feedback.
- Networking and collaborative skills.
- Presentation skills including the ability to deliver training packages to multidisciplinary groups, individuals, and community groups.
- Ability to demonstrate a sound knowledge and application of training techniques.
Desirable
- Ability to speak Welsh or willingness to learn
- Analytical / audit skills.
- Record Management.
- Proven track record of managing and training volunteers.
Knowledge
Essential
- Working knowledge of MS Office Suite.
- Awareness of policies and procedures relating to dealing with confidential data.
- Thorough understanding of SaLC aims and objectives.
- Knowledge of organisational procedures.
- Ability to work alone and act appropriately on relevant personal/clinical risk.
- Conducts self and works professionally demonstrating empathy and compassion.
- Self-Motivated with a positive attitude to personal development.
- Creative, innovative, flexible and adaptable.
- Aware of own limitations and can plan and manage own workload including under pressure.
Desirable
- Knowledge of Public Health Wales.
- Demonstrates an appreciation of and concern for quality.
Personal Attributes
Essential
- Ability to work to deadlines and under pressure.
- Able to work within a team.
- Ability to work on own initiative and with staff and managers in a busy and changing environment.
- Good time-keeping.
- Respect confidentiality.
- Willingness to learn and develop skills.
- Ability to work across designated geographical area as required.
- Ability to work remotely.
- Ability to work unsocial hours including evenings and weekends
Desirable
- First Aid at Work.
- First Aid at Work Instructor.
- Background in Health and / or Social care (including the voluntary sector).
- "First Person on Scene" qualification.
Other
Essential
- Willingness and ability to travel between sites.
Person Specification
Qualifications
Essential
- Higher National Certificate, NVQ Level 4, Foundation Degree, Higher National Diploma or other equivalent diploma or level of experience.
- Good standard of general education.
- Basic numeracy and literacy skills
- Level 2 Functional Skills certificate or a Level 3 qualification in a health care related subject.
- Evidence of Continuing Professional Development.
- Documented evidence of leadership, mentoring, educational support/teaching, or instructorship.
Desirable
- ECDL
- Teaching qualification or relevant equivalent
Experience
Essential
- Demonstrable proven experience of working within Health and or social care (Including the voluntary sector).
- Demonstrable proven experience of working within Health and or social care (Including the voluntary sector).
- Experience of working autonomously.
- Awareness of Statutory and Mandatory legislation and guidance for CPR/the Chain of Survival.
- Up to date in own Statutory and Mandatory training and evidence of Continued Professional Development.
- ICT / E-Learning facilitation skills to include use of Word.
Desirable
- Working in an NHS environment.
- Prior experience of teaching CPR.
- First aider.
- Experience of contributing to Policy development.
- Knowledge of Ambulance Service.
- Knowledge of Community First Responder structures and processes.
- Prior emergency care knowledge.
- Knowledge of AEDs.
Skills
Essential
- Planning and organisational skills which can be adapted to suit the needs of the individual/group.
- Advanced keyboard skills with the proven ability to produce reports, spreadsheets and correspondence.
- Can portray a friendly and professional demeanour at all times.
- Ability to generate verbal and written communication, which is relevant, concise, accurate and legible always.
- Excellent interpersonal and communication skills.
- Provide and take feedback.
- Networking and collaborative skills.
- Presentation skills including the ability to deliver training packages to multidisciplinary groups, individuals, and community groups.
- Ability to demonstrate a sound knowledge and application of training techniques.
Desirable
- Ability to speak Welsh or willingness to learn
- Analytical / audit skills.
- Record Management.
- Proven track record of managing and training volunteers.
Knowledge
Essential
- Working knowledge of MS Office Suite.
- Awareness of policies and procedures relating to dealing with confidential data.
- Thorough understanding of SaLC aims and objectives.
- Knowledge of organisational procedures.
- Ability to work alone and act appropriately on relevant personal/clinical risk.
- Conducts self and works professionally demonstrating empathy and compassion.
- Self-Motivated with a positive attitude to personal development.
- Creative, innovative, flexible and adaptable.
- Aware of own limitations and can plan and manage own workload including under pressure.
Desirable
- Knowledge of Public Health Wales.
- Demonstrates an appreciation of and concern for quality.
Personal Attributes
Essential
- Ability to work to deadlines and under pressure.
- Able to work within a team.
- Ability to work on own initiative and with staff and managers in a busy and changing environment.
- Good time-keeping.
- Respect confidentiality.
- Willingness to learn and develop skills.
- Ability to work across designated geographical area as required.
- Ability to work remotely.
- Ability to work unsocial hours including evenings and weekends
Desirable
- First Aid at Work.
- First Aid at Work Instructor.
- Background in Health and / or Social care (including the voluntary sector).
- "First Person on Scene" qualification.
Other
Essential
- Willingness and ability to travel between sites.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
