Public Health Wales

Data Support Officer

Information:

This job is now closed

Job summary

We are seeking a meticulous and dedicated Data Support Officer to join our Communicable Disease Surveillance Centre (CDSC) team, within the Health Protection Division of Public Health Wales. The post holder will be a key member of the CDSC team supporting with monitoring and reporting on communicable diseases.

The post holder will be able to work in a flexible hybrid way of office-based and remote working. This will require the individual to be in the Cardiff office site a set number of days a week.

Main duties of the job

In this crucial role, you will support the CDSC by accurately entering data from respiratory reports and assisting in the creation of testing kits. Your efforts will directly contribute to the effectiveness of our surveillance and response activities.

The post holder main responsibilities will include accurately entering data from respiratory reports into our database systems, ensuring data integrity and accuracy by cross-referencing and verifying information, and maintaining confidentiality while handling sensitive information. You will also assist in the preparation and assembly of communicable disease testing kits, ensuring all components are complete and ready for distribution, while following strict protocols to maintain quality and safety standards. You will also be required to provide comprehensive administrative and clerical support to the team during the off-peak times.

About us

We are Public Health Wales - the national public health organisation for Wales. Our purpose is 'working together for a healthier Wales'. We exist to help all people in Wales live longer, healthier lives. With our partners, we aim to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.

Together, our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the main source of public health information, research and innovation in Wales. Never more has public health been so important as we come through the Coronavirus pandemic, face the challenges of the cost-of-living crisis and tackle and prevent the harmful effects of climate change.

Our organisation is guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to creating an inclusive workplace that values equality, diversity and inclusion. We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.

To find out more about working for us and the benefits we offer please visithttps://phw.nhs.wales/careers/

For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/

Details

Date posted

12 July 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£23,159 to £24,701 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

028-AC453-0724

Job locations

2 Capital Quarter

Tyndall Street

Cardiff

CF10 4BZ


Job description

Job responsibilities

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description

Job responsibilities

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications

Essential

  • NVQ Level 3 or equivalent level of experience
  • Good standard of education together with a high level of numeracy, written and spoken English
  • GCSE Maths and English - Grade C or above

Desirable

  • ECDL

Experience

Essential

  • Demonstrable experience of data entry
  • Demonstrable experience in an administrative role
  • Experience of communicating with all levels of professional staff and the public
  • Experience of dealing with confidential, sensitive data, appropriate maintenance, and storage of records
  • Experience of transcribing and minute taking
  • Working experience of Microsoft Office Suite

Desirable

  • Working in an NHS environment

Skills

Essential

  • Ability to work on own initiative and manage own workload
  • Able to manage diaries
  • Advanced keyboard skills
  • Good written and verbal communication skills
  • Good organisational skills
  • Ability to work within a team and to take direction from senior team members
  • Problem solving and fact finding

Desirable

  • Ability to speak Welsh or willingness to learn

Knowledge

Essential

  • Good knowledge of MS Office Suite
  • Awareness of policies and procedures relating to dealing with confidential data, both personal and organisational
  • Thorough understanding of office procedures
  • Working knowledge of filing/data systems including record management

Desirable

  • Knowledge of Public Health Wales
  • Knowledge of Information Governance and data security

Personal Attributes

Essential

  • Ability to work to deadlines and under pressure
  • Able to work within a team
  • Ability to work on own initiative
  • Good time management
  • Respect confidentiality
  • Keen to learn and develop skills

Desirable

  • Continued Personal Development

Other

Essential

  • Willingness and ability to travel between sites

Desirable

  • Ability to carry resources
Person Specification

Qualifications

Essential

  • NVQ Level 3 or equivalent level of experience
  • Good standard of education together with a high level of numeracy, written and spoken English
  • GCSE Maths and English - Grade C or above

Desirable

  • ECDL

Experience

Essential

  • Demonstrable experience of data entry
  • Demonstrable experience in an administrative role
  • Experience of communicating with all levels of professional staff and the public
  • Experience of dealing with confidential, sensitive data, appropriate maintenance, and storage of records
  • Experience of transcribing and minute taking
  • Working experience of Microsoft Office Suite

Desirable

  • Working in an NHS environment

Skills

Essential

  • Ability to work on own initiative and manage own workload
  • Able to manage diaries
  • Advanced keyboard skills
  • Good written and verbal communication skills
  • Good organisational skills
  • Ability to work within a team and to take direction from senior team members
  • Problem solving and fact finding

Desirable

  • Ability to speak Welsh or willingness to learn

Knowledge

Essential

  • Good knowledge of MS Office Suite
  • Awareness of policies and procedures relating to dealing with confidential data, both personal and organisational
  • Thorough understanding of office procedures
  • Working knowledge of filing/data systems including record management

Desirable

  • Knowledge of Public Health Wales
  • Knowledge of Information Governance and data security

Personal Attributes

Essential

  • Ability to work to deadlines and under pressure
  • Able to work within a team
  • Ability to work on own initiative
  • Good time management
  • Respect confidentiality
  • Keen to learn and develop skills

Desirable

  • Continued Personal Development

Other

Essential

  • Willingness and ability to travel between sites

Desirable

  • Ability to carry resources

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Public Health Wales

Address

2 Capital Quarter

Tyndall Street

Cardiff

CF10 4BZ


Employer's website

https://phw.nhs.wales/ (Opens in a new tab)


Employer details

Employer name

Public Health Wales

Address

2 Capital Quarter

Tyndall Street

Cardiff

CF10 4BZ


Employer's website

https://phw.nhs.wales/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Project Support Officer

Talfan Davies

Talfan.Davies@Wales.NHS.UK

Details

Date posted

12 July 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£23,159 to £24,701 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

028-AC453-0724

Job locations

2 Capital Quarter

Tyndall Street

Cardiff

CF10 4BZ


Supporting documents

Privacy notice

Public Health Wales's privacy notice (opens in a new tab)