Job summary
We're the Improvement Cymru Academy, and form part of Improvement Cymru, the national quality improvement service for NHS Wales. The Improvement Cymru Academy draws upon local and international learning, bringing new complimentary models of improvement approaches to NHS Wales, as well as integrating offers from partner bodies within Wales. This brings a wider and deeper lens to improvement science, incorporating safety; flow; system-thinking; spread and scale and behaviour change, all based around a co-productive approach. The post will focus on supporting the creation of improvement learning and support, building upon the solid foundations already established.
We're about people and working with people to provide the knowledge and skills to improve services. Whatever your professional background we wish to hear from you if you're an innovative and passionate trainer with experience and skills in quality improvement and possess excellent communication skills. We value diversity, inclusivity, flexibility and a willingness to work together. If you are curious about developing others through the delivery of high quality training, enjoy working with people and trying to get the best from them, able to think creatively and wish to work within a dynamic team from differing professional backgrounds, then we would love to see your application. Or if you need to find out more, drop Matthew and email on: Matthew.thornton2@wales.nhs.uk.
Main duties of the job
You'll be a member of the Improvement Cymru Academy team and will through the delivery of high quality Improvement training and the provision of bespoke support enable improvement in the quality and safety of care across NHS Wales. The Improvement Cymru Academy brings together all of our Improvement skills development, coaching and guidance. We work closely with partners in health, social care, education and wider UK improvement partners to inform our improvement curricula development with our work aiming to make improvement easier to learn about, practice and deliver, providing the strong roots and connections of system-wide improvement. By providing knowledge and skills are our aim is to help enable health and care staff to provide the best possible service to people accessing health and care services in Wales.
The role will be based in Cardiff, at the main Improvement Cymru offices or Wrexham. Current working conditions support both a blended approach of office and home-working. At times your work may take you to different partner organisations across Wales. We respect that there is more to life than work and we offer a flexible working policy to help you balance your home and working life. This permanent post is offered on a full time, part time or job share basis. The ability to speak Welsh is desirable for this post. Welsh and/or English speakers are equally welcome to apply.
About us
The NHS Executive works in partnership for and on behalf of Welsh Government, in and with the NHS in Wales and is hosted by Public Health Wales.
Our key purpose is to drive improvements in the quality and safety of care - resulting in better and more equitable outcomes, access and patient experience, reduced variation, and improvements in population health.
We do this by providing strong leadership and strategic direction - enabling, supporting, and directing NHS Wales to transform clinical services in line with national priorities and standards.
To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/
For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- oEducated to Masters Degree level in Education, Improvement or Management, or equivalent level of experience working at a senior management level
- oImprovement certification (Improvement in Practice, Lean practitioner level etc.)
- oEvidence of continued professional development
- oTraining delivery qualification
Desirable
- oCoaching qualification
- oProject/programme management qualification or equivalent experience in leading programme/projects with demonstrable outcomes.
Experience
Essential
- Significant management experience in a senior role including staff management, ideally within the NHS or Social Care.
- oExperience of developing training
- oExperience of delivering training
- oExperience of process/problem analysis, challenging existing thinking and generating improvements and solutions
- oExperience of successfully leading and implementing project driven change management.
- oExperience of mentoring or coaching teams or individuals
Skills
Essential
- oAbility to work closely with people in other disciplines and form professional working relationships, influencing, negotiation and resolving conflict with regards to change management
- oAbility to communicate highly complex technical concepts and analysis effectively to different organisations and audiences; including formal presentations e.g. Board level.
- oAbility to explain and work with concepts of measurement for improvement to a variety of audiences and to provide practical support for teams in developing measures for improvement
- oAbility to organise, plan and prioritise a diverse range of complex strategic programmes to meet statutory and other deadlines typically involving other disciplines/organisations.
- oAbility to train multi-disciplinary groups including clinical staff through the delivery of multi-organisational training programmes.
- oCan demonstrate initiative, creativity, flexibility and a personal ethos of continuous improvement.
- oAbility to focus, concentrate and accurately complete tasks within given timeframes whilst dealing with unscheduled interruptions e.g., changing priorities.
- oAbility to translate strategy into action.
- oDemonstrable additional specialist knowledge and expertise e.g. advanced presentation and facilitation skills.
- oKnowledge of NHS quality improvement agenda and methodologies.
- oUnderstand the requirements of Information Governance in relation to the NHS.
Desirable
- oAbility to manage services across organisations.
Personal Attributes
Essential
- oAbility to meet the frequent travel needs of the post. (The post-holder will be required to travel to any location as required by the organisation which may be remote and distant and this may mean frequent overnight stays away from home).
- oFlexible to meet the needs of the service.
- oCommitment to principles of change management.
Desirable
Person Specification
Qualifications
Essential
- oEducated to Masters Degree level in Education, Improvement or Management, or equivalent level of experience working at a senior management level
- oImprovement certification (Improvement in Practice, Lean practitioner level etc.)
- oEvidence of continued professional development
- oTraining delivery qualification
Desirable
- oCoaching qualification
- oProject/programme management qualification or equivalent experience in leading programme/projects with demonstrable outcomes.
Experience
Essential
- Significant management experience in a senior role including staff management, ideally within the NHS or Social Care.
- oExperience of developing training
- oExperience of delivering training
- oExperience of process/problem analysis, challenging existing thinking and generating improvements and solutions
- oExperience of successfully leading and implementing project driven change management.
- oExperience of mentoring or coaching teams or individuals
Skills
Essential
- oAbility to work closely with people in other disciplines and form professional working relationships, influencing, negotiation and resolving conflict with regards to change management
- oAbility to communicate highly complex technical concepts and analysis effectively to different organisations and audiences; including formal presentations e.g. Board level.
- oAbility to explain and work with concepts of measurement for improvement to a variety of audiences and to provide practical support for teams in developing measures for improvement
- oAbility to organise, plan and prioritise a diverse range of complex strategic programmes to meet statutory and other deadlines typically involving other disciplines/organisations.
- oAbility to train multi-disciplinary groups including clinical staff through the delivery of multi-organisational training programmes.
- oCan demonstrate initiative, creativity, flexibility and a personal ethos of continuous improvement.
- oAbility to focus, concentrate and accurately complete tasks within given timeframes whilst dealing with unscheduled interruptions e.g., changing priorities.
- oAbility to translate strategy into action.
- oDemonstrable additional specialist knowledge and expertise e.g. advanced presentation and facilitation skills.
- oKnowledge of NHS quality improvement agenda and methodologies.
- oUnderstand the requirements of Information Governance in relation to the NHS.
Desirable
- oAbility to manage services across organisations.
Personal Attributes
Essential
- oAbility to meet the frequent travel needs of the post. (The post-holder will be required to travel to any location as required by the organisation which may be remote and distant and this may mean frequent overnight stays away from home).
- oFlexible to meet the needs of the service.
- oCommitment to principles of change management.
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
