Job summary
Diabetic Eye Screening Wales (DESW) provides a screening service for the early detection of diabetes related eye disease (diabetic retinopathy), helping to save the eyesight of the population that we screen.
DESW is pleased to be offering an exciting opportunity to join our newly established Public Health Wales (PHW) Screening Centre in Cardiff. We are looking for a highly motivated and reliable individual to work supporting our management team and to cover reception duties at the Centre where three screening programmes regularly hold their clinics.
This post-holder will be motivated and committed to support the wider screening teams on-site in Kimberly House, with a pleasant manner and confidence when dealing with members of the public. In addition to being responsible for meeting and greeting participants as they arrive for their appointments, this role will be required to support members of the wider DESW management team with general administration tasks.
Main duties of the job
This is a busy and varied role, which requires the ability to deal with a wide range of tasks and deadlines. We are looking for an individual who has energy, enthusiasm and commitment, good interpersonal skills, and the confidence to deal with a wide range of matters with diplomacy and, at times, urgency.
Duties include:
Working full time covering reception in busy PHW Screening Centre, meeting and greeting participants, dealing with queries and support screening staff.
Providing a comprehensive administrative support service to the Management Team in relation to operational and clinical delivery of the DESW screening Programme including drafting letters, writing up of minutes from meeting recordings, preparing agendas.
Acting as operational contact point for the building, ensuring that issues impacting on high quality clinic provision are addressed and escalated as required.If you are a person who prides yourself on your communication and organisational skills, your ability to prioritise workload and to work cohesively as part of a wider team, then we'd love to hear from you.
The ability to speak and write in Welsh is essential for this post.
About us
Public Health Wales is the National Public Health Institute in Wales. Our vision is 'Working to achieve a healthier future for Wales' where we play a pivotal role in driving improvements in population health and well-being, reducing health inequalities, improving healthcare outcomes, protecting the public and supporting the development of health in all policies across Wales. Our organisation is guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to creating an inclusive workplace that values equality, diversity and inclusion. We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.
To find out more about working for us, the benefits we offer and guidance on the application process, please visit https://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Job description
Job responsibilities
This post may require some evening and weekend working.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
This post may require some evening and weekend working.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- GCSE including Maths and English or equivalent.
Desirable
- NVQ level 3 in Business Administration or Customer Care or equivalent.
- IT qualifications
Experience
Essential
- Demonstratable, proven personal administration experience
- Experience of working to tight deadlines
- Experience of working in multi-disciplinary teams
- Experience of working with computers
- Experience in diary management
Desirable
- Experience of working in an NHS environment
- Experience of quality systems
Skills
Essential
- Fluent Welsh Speaker
- Excellent inter-personal and communication skills
- Excellent organisational skills
- Good interpersonal and communication skills
- Excellent IT skills, Knowledge of Microsoft computer packages including -Word, Excel and PowerPoint and Publisher
- Experience of extracting data from databases
- Ability to prioritise workloads and use own initiative.
- Ability to work as part of a team
Desirable
- Cascade training/experience
Knowledge
Essential
- Basic understanding of diabetic eye screening.
Desirable
- Experience of the All-Wales Screening Division and its structure within Public Health Wales Failsafe/Audit /Quality improvement methodologies
Personal Attributes
Essential
- Committed to quality
- Confident
- Reliable
- Enthusiastic
- Flexible but able to work within policies and procedures when required
- Excellent attention to detail
Desirable
- Ability to work under pressure, maintain concentration whilst dealing with interruptions
Other
Essential
- Ability to travel to other locations across Wales as and when requested.
Person Specification
Qualifications
Essential
- GCSE including Maths and English or equivalent.
Desirable
- NVQ level 3 in Business Administration or Customer Care or equivalent.
- IT qualifications
Experience
Essential
- Demonstratable, proven personal administration experience
- Experience of working to tight deadlines
- Experience of working in multi-disciplinary teams
- Experience of working with computers
- Experience in diary management
Desirable
- Experience of working in an NHS environment
- Experience of quality systems
Skills
Essential
- Fluent Welsh Speaker
- Excellent inter-personal and communication skills
- Excellent organisational skills
- Good interpersonal and communication skills
- Excellent IT skills, Knowledge of Microsoft computer packages including -Word, Excel and PowerPoint and Publisher
- Experience of extracting data from databases
- Ability to prioritise workloads and use own initiative.
- Ability to work as part of a team
Desirable
- Cascade training/experience
Knowledge
Essential
- Basic understanding of diabetic eye screening.
Desirable
- Experience of the All-Wales Screening Division and its structure within Public Health Wales Failsafe/Audit /Quality improvement methodologies
Personal Attributes
Essential
- Committed to quality
- Confident
- Reliable
- Enthusiastic
- Flexible but able to work within policies and procedures when required
- Excellent attention to detail
Desirable
- Ability to work under pressure, maintain concentration whilst dealing with interruptions
Other
Essential
- Ability to travel to other locations across Wales as and when requested.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Public Health Wales
Address
Public Health Wales Screening Centre, Kimberly House
Ty Glas Avenue, Llanishen
Cardiff
CF14 5DX
Employer's website
https://phw.nhs.wales/ (Opens in a new tab)
