Job summary
Health Protection and Screening Services Central Business and Operations Manager
Public Health Wales and more specifically the Health Protection and Screening Services Directorate (HPSS) is seeking a dynamic, forward thinking, individual who can play a pivotal role in the next phase of our exciting journey to deliver the PHW Long Term Strategy. With knowledge and experience in Business and Operations, along with a successful record in the delivery of projects and the management of change, you will be well positioned to support the Directorate to deliver its business and operational objectives.
Role
Working to the Health Protection and Screening Services Senior Central Business and Operations Manager, you will work collaboratively across the Directorate to deliver HPSS high-level objectives.
The Central Team work across the breadth of the Directorate covering all domains of operational delivery and project management. Working collaboratively you will have a lead area and will plan for and support the delivery of high-quality, safe, and effective services. The portfolio of work will provide assurance on the range of operational components including quality, people, finance and performance to the HPSS Directorate Leadership and Management Teams.
Main duties of the job
JOB PURPOSE
Working to a Senior Business and Operations Manager, the post holder will work in partnership with operations colleagues, subject matter experts, clinicians and public health specialists across the Health Protection and Screening Services (HPSS) Directorate. Where appropriate, to support the effective operational delivery of excellent public health services across an all Wales footprint.
The role will be varied and will include supporting colleagues as well as managing specific projects designed to ensure appropriate systems and processes are in place.to deliver excellent services. You will be involved in developing new ways of working in a fast paced and dynamic environment. You will be joining the team at a time of transition when there is much to do to in order to support staff through change as well as maintaining essential services.
The successful candidate will ideally have previous experience of working in an operational management role, managing performance to agreed standards and simultaneously managing several change / improvement projects. You will have excellent management and leadership skills with a track record of successfully responding to sudden and unexpected demands.
Key Working Relationships
Public Health Wales
HPSS Directorate Leadership Team
HPSS Divisions functions and teams
Health Board and Trust staff
Other NHS organisations
Local Authorities
Welsh Government
About us
Public Health Wales is the National Public Health Institute in Wales. Our vision is 'Working to achieve a healthier future for Wales'. We play a pivotal role in driving improvements in population health and well-being, reducing health inequalities, improving healthcare outcomes, protecting the public and supporting the development of health in all policies across Wales.
Never more has public health been so important as we come through the Coronavirus pandemic, face the challenges of the cost-of-living crisis and tackle and prevent the harmful effects of climate change. We are an organisation that places ourselves at the heart of supporting people, communities, partners, and the Welsh Government in addressing these major challenges and providing solutions for action.
Our organisation is guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to creating an inclusive workplace that values equality, diversity and inclusion. We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.
To find out more about working for us and the benefits we offer please visithttps://phw.nhs.wales/careers/
For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Job description
Job responsibilities
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications
Essential
- Masters degree level qualification in Healthcare management or management related subject or equivalent knowledge and experience
- Demonstrate standard keyboard skills and have a working knowledge of Microsoft Office packages. ECDL Level 2 or equivalent.
Experience
Essential
- Experience of coordinating complex work across a large number of staff
- Knowledge of NHS Change Management and Continuous Improvement agenda and methodologies
- Understand the requirements of Governance in relation to the NHS
- Management experience in a senior role ideally within the NHS or Social Care
- Experience of successfully leading and implementing project driven change management.
Desirable
- Development and implementation of teaching programmes for change systems including programmes to inform clinical practice.
- Experience of management of a devolved budget
- Experience of coordination and management of projects/ programmes within the NHS
Skills
Essential
- Ability to communicate highly complex concepts and analysis effectively to different organisations and audiences, including formal presentations.
- Demonstrate an ability to provide, receive and record both routine and complex communications, electronically, orally and written.
- Ability to overcome barriers associated with conveying complex information to a specialist and or non-technical audience.
- Ability to work closely with people in other disciplines and form professional working relationships.
- Demonstrate an ability to act as an expert reference point on change management and continuous improvement training issues.
- Ability to train multi-disciplinary groups including clinical staff in continuous improvement methodologies.
Person Specification
Qualifications
Essential
- Masters degree level qualification in Healthcare management or management related subject or equivalent knowledge and experience
- Demonstrate standard keyboard skills and have a working knowledge of Microsoft Office packages. ECDL Level 2 or equivalent.
Experience
Essential
- Experience of coordinating complex work across a large number of staff
- Knowledge of NHS Change Management and Continuous Improvement agenda and methodologies
- Understand the requirements of Governance in relation to the NHS
- Management experience in a senior role ideally within the NHS or Social Care
- Experience of successfully leading and implementing project driven change management.
Desirable
- Development and implementation of teaching programmes for change systems including programmes to inform clinical practice.
- Experience of management of a devolved budget
- Experience of coordination and management of projects/ programmes within the NHS
Skills
Essential
- Ability to communicate highly complex concepts and analysis effectively to different organisations and audiences, including formal presentations.
- Demonstrate an ability to provide, receive and record both routine and complex communications, electronically, orally and written.
- Ability to overcome barriers associated with conveying complex information to a specialist and or non-technical audience.
- Ability to work closely with people in other disciplines and form professional working relationships.
- Demonstrate an ability to act as an expert reference point on change management and continuous improvement training issues.
- Ability to train multi-disciplinary groups including clinical staff in continuous improvement methodologies.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
