Job summary
This post is a fixed term/secondment until 31st March 2024 due to funding
An exciting opportunity has arisen for a dynamic, innovative and highly motivated individual to join a great team in the NHS Wales Executive to support the development of the National Quality & Safety agenda in Wales.
The NHS Executive is hosted by Public Health Wales, but is governed as an agency of Welsh Government, based in the NHS.
The NHS Wales Executive is a new, national support function and an essential element in making the health system in Wales fit for the future and achieving A Healthier Wales' vision of a whole-system approach to providing excellent health and social care across Wales. Working on behalf of Welsh Government, the NHS Wales Executive's role in supporting this mission is to provide strong national leadership and strategic direction, and enable, support and, where necessary, intervene to ensure the delivery of national priorities and standards, and safeguard and improve the quality and safety of care. The key purpose of the Executive is to drive improvements in the quality and safety of care to achieve better, fairer healthcare outcomes for the people of Wales.
This role will work for the NHS Executive, in the Quality & Safety team of the Performance and Assurance Directorate.
Main duties of the job
About the Q&S team
You will be joining an experienced team who are highly focused on patient and staff safety and quality assurance. The team is values led and has a strong ethos of innovation and collaboration with NHS organisations and other key national stakeholders. The team also has a strong focus on personal and team development.
About us
Public Health Wales is the National Public Health Institute in Wales. Our vision is 'Working to achieve a healthier future for Wales'. We play a pivotal role in driving improvements in population health and well-being, reducing health inequalities, improving healthcare outcomes, protecting the public and supporting the development of health in all policies across Wales.
Never more has public health been so important as we come through the Coronavirus pandemic, face the challenges of the cost-of-living crisis and tackle and prevent the harmful effects of climate change. We are an organisation that places ourselves at the heart of supporting people, communities, partners, and the Welsh Government in addressing these major challenges and providing solutions for action.
Our organisation is guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to creating an inclusive workplace that values equality, diversity and inclusion. We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.
To find out more about working for us and the benefits we offer please visithttps://phw.nhs.wales/careers/
For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Job description
Job responsibilities
The post holder will work with the Quality & Safety Manager to manage the national systems and processes for National Incident Reporting. To achieve this, the post holder will lead on delivering against a range of objectives, which will include but are not limited to:
- operational day-to-day oversight of the incident management system (Datix)
- identification of incidents requiring escalation
- developing and delivering reporting functionalities
- collation and analysis of relevant data to identify and escalate areas of risk
- development of audits and other processes to help ensure the system is operating efficiently, effectively and with maximum benefit
- provision of advice and support to colleagues on areas within their remit
The ideal post holder will be experienced in the use of RLDatix systems and the analysis of data to provide intelligence to identify risks, help decision making etc. They will ideally have been involved in NHS quality & safety work, with an in depth understanding of areas such as concerns reporting and investigation and understand the challenges that can occur in these areas.
The ability to speak Welsh is desirable for this role
Job description
Job responsibilities
The post holder will work with the Quality & Safety Manager to manage the national systems and processes for National Incident Reporting. To achieve this, the post holder will lead on delivering against a range of objectives, which will include but are not limited to:
- operational day-to-day oversight of the incident management system (Datix)
- identification of incidents requiring escalation
- developing and delivering reporting functionalities
- collation and analysis of relevant data to identify and escalate areas of risk
- development of audits and other processes to help ensure the system is operating efficiently, effectively and with maximum benefit
- provision of advice and support to colleagues on areas within their remit
The ideal post holder will be experienced in the use of RLDatix systems and the analysis of data to provide intelligence to identify risks, help decision making etc. They will ideally have been involved in NHS quality & safety work, with an in depth understanding of areas such as concerns reporting and investigation and understand the challenges that can occur in these areas.
The ability to speak Welsh is desirable for this role
Person Specification
Qualifications
Essential
- Educated to degree level Masters or equivalent experience
- Evidence of relevant on-going postgraduate development and further training
Desirable
- Management qualification
- IQT Bronze level / silver
Knowledge
Essential
- Detailed working knowledge of Putting Things Right Legislation & NHS Wales legal framework
- Working knowledge of audit & assurance processes
- Proficient in the use of Microsoft Office applications
- Proficient in the use of RLDatix systems
Desirable
- Ombudsman legislation and working practices
Experience
Essential
- Experience of carrying out RCA investigations into complex incidents or complaints
- Leading on resolution of complex contentious issues with senior managers and senior clinicians
- Producing Board level reports
- Interacting with all levels of staff and the public and communicate with confidence at senior manager and directorate level
- Presenting to groups at all levels
- Using RLDatix
Desirable
- Implementing change and leading others through change
- Directly line managing teams and all relevant management duties including, supervision, appraisal. training and development
- Evidence of liaison and partnership working with stakeholders including services user/carers , members of the public and a wide range of stakeholders.
Person Specification
Qualifications
Essential
- Educated to degree level Masters or equivalent experience
- Evidence of relevant on-going postgraduate development and further training
Desirable
- Management qualification
- IQT Bronze level / silver
Knowledge
Essential
- Detailed working knowledge of Putting Things Right Legislation & NHS Wales legal framework
- Working knowledge of audit & assurance processes
- Proficient in the use of Microsoft Office applications
- Proficient in the use of RLDatix systems
Desirable
- Ombudsman legislation and working practices
Experience
Essential
- Experience of carrying out RCA investigations into complex incidents or complaints
- Leading on resolution of complex contentious issues with senior managers and senior clinicians
- Producing Board level reports
- Interacting with all levels of staff and the public and communicate with confidence at senior manager and directorate level
- Presenting to groups at all levels
- Using RLDatix
Desirable
- Implementing change and leading others through change
- Directly line managing teams and all relevant management duties including, supervision, appraisal. training and development
- Evidence of liaison and partnership working with stakeholders including services user/carers , members of the public and a wide range of stakeholders.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
