Job summary
We are looking for a dynamic, modern and experienced trainer to join the national volunteer community volunteer team.
The successful candidate will be responsible for all volunteer training needs, and will also be engaging in other activities within the team, to ensure that WAST support it's communities to become more resilient.
The successful candidate will be expected to plan, manage and deliver training across regions, under the direction of the Operations Manager Community Support.
Operational bases will be regional headquarters in North Wales - Ty Elwy, St Asaph with the expectation to travel to meet the training requirements with some overnight stays.
Main duties of the job
An exciting opportunity has arisen within the Operations Directorate for a Trainer to engage with and train Community Responders and associated volunteers to promote safe clinical practices to the organisation's service users.
You must be an Emergency Medical Technician or other registered healthcare professional, with Level 3 qualification or above in education and training and sound knowledge and application of training techniques.
You will work as a key member of the Volunteer Team, responsible for planning, providing and facilitating training. You will deliver statutory and mandatory training to staff and volunteers, prepare and distribute training materials, assess learners' capabilities and be able to provide constructive feedback as required.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
#RemarkablePeople
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.
In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.
Job description
Job responsibilities
The Welsh Ambulance Services is a leader in the delivery of emergency care within the health system in Wales. The Trust provides exceptional patient care across the whole of Wales provided by both staff and volunteers.
Our volunteers undertake a variety of roles, including Community First Responders (CFRs),Community Welfare Responders (CWR) and Volunteer Car Service (VCS) . These roles make a significant and valued contribution to Welsh Ambulance Services NHS Trusts ability to respond to emergency 999 calls in a timely manner. They operate within their local communities, working closely with clinicians based in the Trusts Clinical Contact Centre. This helps to ensure that patients receive a timely response to 999 calls and good quality, safe, appropriate assessment and care whilst it is determined whether an emergency ambulance and potentially conveyance to hospital is required.
The successful candidate will receive anexcellent pay and benefits package, a supportive and professional team, and a culture of innovation, collaboration and above all, the opportunity to provide patient care within a Welsh health framework as part of a progressive and proactive organisation.
We would love to hear from you to discuss your exceptional talent and how, together, we can provide the best front line ambulance healthcare to the people of Wales.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
The Welsh Ambulance Services is a leader in the delivery of emergency care within the health system in Wales. The Trust provides exceptional patient care across the whole of Wales provided by both staff and volunteers.
Our volunteers undertake a variety of roles, including Community First Responders (CFRs),Community Welfare Responders (CWR) and Volunteer Car Service (VCS) . These roles make a significant and valued contribution to Welsh Ambulance Services NHS Trusts ability to respond to emergency 999 calls in a timely manner. They operate within their local communities, working closely with clinicians based in the Trusts Clinical Contact Centre. This helps to ensure that patients receive a timely response to 999 calls and good quality, safe, appropriate assessment and care whilst it is determined whether an emergency ambulance and potentially conveyance to hospital is required.
The successful candidate will receive anexcellent pay and benefits package, a supportive and professional team, and a culture of innovation, collaboration and above all, the opportunity to provide patient care within a Welsh health framework as part of a progressive and proactive organisation.
We would love to hear from you to discuss your exceptional talent and how, together, we can provide the best front line ambulance healthcare to the people of Wales.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Education & Qualifications
Essential
- Emergency Medical Technician (EMT) - IHCD Ambulance Aid / Future Quals Associate Ambulance Practitioner
- ILM Level 3 or equivalent qualification/experience. Certificate in Emergency Ambulance Response Driving (CERAD)
- Full UK driving licence.
- Qualification in training & education e.g. Instructional methods, IHCD Tutor qualification, Cert Ed.
Desirable
- Project management qualification such as PRINCE2 or equivalent.
- HCPC registered paramedic
- Hold or be working towards Certificate in Adult Education, PGCE
- Advanced and developed knowledge of volunteering.
- Level 3 Certificate in Assessing Vocational Achievement
- Educated to Degree Level or able to demonstrate significant equivalent experience.
Experience
Essential
- Awareness of Statutory and Mandatory legislation and guidance
- Up to date in own Statutory and Mandatory training and evidence of Continued Professional Development.
- ICT / E-Learning facilitation skills to include use of Word, Power point, Excel and database use
- Knowledge of NHS Statutory and Mandatory training requirements.
Desirable
- Experience of contributing to Policy development
- Knowledge of Ambulance Service
- Knowledge of WAST Volunteer structures and processes
Skill, Knowledge, Ability
Essential
- Ability to generate verbal and written communication which is relevant, concise, accurate and legible at all times.
- Excellent interpersonal skills
- Feedback skills
- Networking skills
- Presentation skills including the ability to deliver training packages to multidisciplinary groups.
- Ability to demonstrate a sound knowledge and application of training techniques.
- Planning and organisational skills
Desirable
- Analytical / audit skills
- Record Management
- Proven track record of managing and training volunteers.
Person Specification
Education & Qualifications
Essential
- Emergency Medical Technician (EMT) - IHCD Ambulance Aid / Future Quals Associate Ambulance Practitioner
- ILM Level 3 or equivalent qualification/experience. Certificate in Emergency Ambulance Response Driving (CERAD)
- Full UK driving licence.
- Qualification in training & education e.g. Instructional methods, IHCD Tutor qualification, Cert Ed.
Desirable
- Project management qualification such as PRINCE2 or equivalent.
- HCPC registered paramedic
- Hold or be working towards Certificate in Adult Education, PGCE
- Advanced and developed knowledge of volunteering.
- Level 3 Certificate in Assessing Vocational Achievement
- Educated to Degree Level or able to demonstrate significant equivalent experience.
Experience
Essential
- Awareness of Statutory and Mandatory legislation and guidance
- Up to date in own Statutory and Mandatory training and evidence of Continued Professional Development.
- ICT / E-Learning facilitation skills to include use of Word, Power point, Excel and database use
- Knowledge of NHS Statutory and Mandatory training requirements.
Desirable
- Experience of contributing to Policy development
- Knowledge of Ambulance Service
- Knowledge of WAST Volunteer structures and processes
Skill, Knowledge, Ability
Essential
- Ability to generate verbal and written communication which is relevant, concise, accurate and legible at all times.
- Excellent interpersonal skills
- Feedback skills
- Networking skills
- Presentation skills including the ability to deliver training packages to multidisciplinary groups.
- Ability to demonstrate a sound knowledge and application of training techniques.
- Planning and organisational skills
Desirable
- Analytical / audit skills
- Record Management
- Proven track record of managing and training volunteers.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).