Welsh Ambulance NHS Trust

Deputy Head of People Services

The closing date is 26 October 2025

Job summary

THIS POST IS FIXED TERM/SECONDMENT FOR 18 MONTHS DUE TO MEET THE NEEDS OF THE SERVICE.

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

The post-holder will provide senior leadership across the People Services team with responsibility for Employee Relations Case Management across the Trust line manage the Investigation Officers. They will also work closely with colleagues across the wider People and Culture directorate.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

Provide Leadership and expert advice to the People Services Team and the Employee Investigations team on all Employee Relations matters and complex cases.

Operate as a core member of the senior leadership team for the People & Culture Directorate, ensuring strategies, plans and ways of working are coherent and aligned, and an effective and efficient value-added service is delivered to the organisation.

Deputise for the Head of People Services as required and represent People Services on national groups, influencing the development of the All-Wales workforce agenda.

The Deputy Head of People will provide a comprehensive, professional and high-quality people service to their nominated Directorate(s). A key role in the management team, the Deputy Head of People will lead the Directorate in developing the people capacity and capability to deliver their business plans, including robust and effective workforce planning.

About us

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

Details

Date posted

08 October 2025

Pay scheme

Agenda for change

Band

Band 8b

Salary

£65,424 to £76,021 a year per annum

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

020-AC102-1025

Job locations

Beacon House/Matrix/Ty Elwy

William Brown Close

Cwmbran

NP44 3AB


Job description

Job responsibilities

Lead the People Services team providing clear direction, support, and development opportunities.

Collaborate with senior leaders to identify, assess and address highly complex people-related challenges and opportunities and formal processes initiated internally and externally as a consequence.

As a Senior People professional, the Deputy Head of People is expected to be largely self-managing and will work autonomously.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

Lead the People Services team providing clear direction, support, and development opportunities.

Collaborate with senior leaders to identify, assess and address highly complex people-related challenges and opportunities and formal processes initiated internally and externally as a consequence.

As a Senior People professional, the Deputy Head of People is expected to be largely self-managing and will work autonomously.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Essential Qualifications

Essential

  • Educated to Masters level in relevant discipline or equivalent knowledge and expertise.
  • CIPD Level 7 or equivalent qualification in Human Resources or Organisational Development.
  • Chartered member of the CIPD.

Experience

Essential

  • Significant experience in a senior HR or OD role, with a track record of delivering successful People strategies.
Person Specification

Essential Qualifications

Essential

  • Educated to Masters level in relevant discipline or equivalent knowledge and expertise.
  • CIPD Level 7 or equivalent qualification in Human Resources or Organisational Development.
  • Chartered member of the CIPD.

Experience

Essential

  • Significant experience in a senior HR or OD role, with a track record of delivering successful People strategies.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Welsh Ambulance NHS Trust

Address

Beacon House/Matrix/Ty Elwy

William Brown Close

Cwmbran

NP44 3AB


Employer's website

https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)

Employer details

Employer name

Welsh Ambulance NHS Trust

Address

Beacon House/Matrix/Ty Elwy

William Brown Close

Cwmbran

NP44 3AB


Employer's website

https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of People Services

Beverley Flood

bev.flood@wales.nhs.uk

07977695036

Details

Date posted

08 October 2025

Pay scheme

Agenda for change

Band

Band 8b

Salary

£65,424 to £76,021 a year per annum

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

020-AC102-1025

Job locations

Beacon House/Matrix/Ty Elwy

William Brown Close

Cwmbran

NP44 3AB


Supporting documents

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