Senior Project Support Officer
The closing date is 06 October 2025
Job summary
THIS POST IS A SECONDMENT FOR 12 MONTHS TO MEET THE NEEDS OF THE SERVICE
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
Do you have a passion for culture change?
We are looking for a competent Project Support Officer to come and work within our People and Culture Change Team. Working alongside the team, you will be responsible for providing administrative support to projects which aim to create and maintain inclusive services and practices for our services users and staff. You will provide key support to help the Trust achieve the aims of its Strategic Equality Objectives and to ensure that the Trust operates in line with its statutory requirements. Team projects include developing and delivering training, inclusive recruitment projects, facilitating staff networks, policy development and advising on impact assessment.
You will need to be a team player who demonstrates attitudes and behaviours that align with those of the Trust. Excellent organisational, communication and interpersonal skills are also integral to this role to ensure the smooth implementation of our projects.
If you have a proven track record of working within a busy organisational development role and are looking for a new challenge within an innovative healthcare environment, we would love to hear from you. If you would like further details on the role, please contact Kat.Cobley@wales.nhs.uk.
Main duties of the job
The Senior Project Support Officer is responsible for providing high-level project and administrative support to assist in the planning and delivery of projects. This includes supporting, facilitating, and monitoring the progress of projects, identifying risks, and reporting to the Project Manager. The role requires effective communication and negotiation skills to overcome barriers and ensure the dissemination of information to all identified parties.
The officer will also be involved in evaluating and assessing project performance, capturing and monitoring project risks, and undertaking reporting and analysis of information using various IT applications including Microsoft Office 365. They will plan and deliver specific elements of the project, provide administrative and technical support to Project Managers, and organise meetings or events.
Additionally, the role involves developing and implementing policies related to the project, maintaining and ordering stock and supplies, and supporting the development and delivery of training staff on all levels. The officer will also develop and maintain the project library, databases, and associated resource lists, ensuring data is recorded accurately.
The Senior Project Support Officer plays a crucial role in ensuring the successful delivery of projects by providing comprehensive support and maintaining effective communication and coordination among stakeholders.
About us
#RemarkablePeople
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.
In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.
Details
Date posted
29 September 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£27,898 to £30,615 a year per annum
Contract
Secondment
Working pattern
Full-time
Reference number
020-AC098-0925
Job locations
Pan Wales, base to be chosen on recruitment
Pan Wales, base to be chosen on recruitment
NP44 7HF
Employer details
Employer name
Welsh Ambulance NHS Trust
Address
Pan Wales, base to be chosen on recruitment
Pan Wales, base to be chosen on recruitment
NP44 7HF
Employer's website
https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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