Welsh Ambulance NHS Trust

Organisational Development Manager Engagement and Wellbeing

The closing date is 21 May 2025

Job summary

Are you an experienced Organisational Development (OD) professional looking for your next challenge? We are seeking a skilled OD Manager to join our Culture and OD team.

It is an exciting time to be part of the Culture and OD team at Welsh Ambulance Services University NHS Trust, we have a number of initiatives underway to make our organisation a great place to work, enabling us to all be our best.

You will have a proven track record in leading engagement and wellbeing programmes across a complex organisation to enhance the employee experience. Using your OD experience you will interpret data, diagnose situations, develop and deliver solutions in partnership with other members of the OD and People and Culture team, leaders and managers and key stakeholders. This role enables you to be creative, work on your own initiative and work collaboratively with others to co-produce and co-implement interventions that have a positive impact on our workplace culture.

You will work in an agile manner, working from home and from key offices across Wales. Due to the role covering Wales there will be a requirement for some travel.

Main duties of the job

Key Responsibilities:

Support the Head of Culture and Organisational Development in implementing the People and Culture Strategy and Health and Wellbeing Strategy, with a particular focus on engagement and the Staff Survey.

Facilitate and drive engagement and wellbeing initiatives throughout the Trust, developing strategies and policies to support employee engagement and wellbeing in compliance with relevant legislation such as the Equality Act 2010.

Act as the lead specialist for employee experience and engagement, working independently within broad occupational policies and guidelines to exceed the Trust's People, Culture, and Wellbeing Objectives.

Provide professional advice to managers on employee engagement policies, procedures, and practices, ensuring effective responses to the staff survey.

Integrate staff engagement strategies into the Trust's working culture through focused Organisational Development (OD) work.

Support the Organisational Culture and Workplace Wellbeing Lead in delivering designated OD programme activities, building internal capability and capacity in continuous improvement among front-line employees.

Line manage an Organisational Development Project Support Officer, fostering a collaborative and supportive working environment.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Details

Date posted

07 May 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,840 to £53,602 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

020-AC042-0525

Job locations

Vantage Point House, Cwmbran NP447HF; Matrix House, Swansea SA68RE ; Ty Elwy, St Asaph LL170LJ

Pan Wales

LL17 0LJ


Job description

Job responsibilities

If you would value the opportunity to make a tangible impact on the employee experience and wellbeing within a progressive healthcare environment, we would love to hear from you.

Job Summary/Job Purpose:

The post promotes, champions and leads engagement and wellbeing programmes across the organisation to support a positive employee experience. The post holder advises to help ensure that Welsh Ambulance Services NHS Trust fulfils its obligations and aims to be an employer of choice and that the organisation establishes and maintains a reputation as a fair and inclusive employer.

The post holder will support the Head of Culture and Organisational Development in the implementation of the People and Culture Strategy and Health and Wellbeing Strategy with particular focus on engagement and Staff Survey and will be directly responsible for facilitating engagement and healthy wellbeing initiatives throughout the Trust. The post holder will lead on and coordinate the development of strategies and policies to support employee engagement and wellbeing, ensuring compliance with relevant legislation e.g. Equality Act 2010 and other mandatory legislation and policy. This will help ensure that the organisation meets the highest standards of practice in relation to the development of employee experience and wellbeing initiatives and to further embed these principles into the Trusts values and behaviours framework. Furthermore, the post holder will work with colleagues to ensure that these strategies and policies are implemented across all divisions of the organisation.

Acting as lead specialist for employee experience and engagement, the post holder will work independently, guided by broad occupational policies and specific local and national guidelines, in order to ensure that the Trust meets and exceeds its People, Culture and Wellbeing Objectives. This will include:

  • Provide professional advice to managers on staff engagement and related policies, procedures and practices ensuring the delivery of responses to the staff survey.
  • Ensure staff engagement strategies are part of the Trusts working culture and practices delivered through focussed OD work.
  • Supporting the Organisational Culture and Workplace Wellbeing Lead in delivering designated OD programme activity, building internal capability and capacity in continuous improvement among front line staff.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

If you would value the opportunity to make a tangible impact on the employee experience and wellbeing within a progressive healthcare environment, we would love to hear from you.

Job Summary/Job Purpose:

The post promotes, champions and leads engagement and wellbeing programmes across the organisation to support a positive employee experience. The post holder advises to help ensure that Welsh Ambulance Services NHS Trust fulfils its obligations and aims to be an employer of choice and that the organisation establishes and maintains a reputation as a fair and inclusive employer.

The post holder will support the Head of Culture and Organisational Development in the implementation of the People and Culture Strategy and Health and Wellbeing Strategy with particular focus on engagement and Staff Survey and will be directly responsible for facilitating engagement and healthy wellbeing initiatives throughout the Trust. The post holder will lead on and coordinate the development of strategies and policies to support employee engagement and wellbeing, ensuring compliance with relevant legislation e.g. Equality Act 2010 and other mandatory legislation and policy. This will help ensure that the organisation meets the highest standards of practice in relation to the development of employee experience and wellbeing initiatives and to further embed these principles into the Trusts values and behaviours framework. Furthermore, the post holder will work with colleagues to ensure that these strategies and policies are implemented across all divisions of the organisation.

Acting as lead specialist for employee experience and engagement, the post holder will work independently, guided by broad occupational policies and specific local and national guidelines, in order to ensure that the Trust meets and exceeds its People, Culture and Wellbeing Objectives. This will include:

  • Provide professional advice to managers on staff engagement and related policies, procedures and practices ensuring the delivery of responses to the staff survey.
  • Ensure staff engagement strategies are part of the Trusts working culture and practices delivered through focussed OD work.
  • Supporting the Organisational Culture and Workplace Wellbeing Lead in delivering designated OD programme activity, building internal capability and capacity in continuous improvement among front line staff.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and Knowledge

Essential

  • Educated to master's level in a relevant subject or equivalent evidenced experience.
  • OD Practitioner Qualification / CIPD Module or prepared to undertake.

Desirable

  • Recognised training qualification

Experience

Essential

  • Demonstrable experience of leading work on engagement and wellbeing at a senior management level in a large and complex multiprofessional organisation.
  • Experience of negotiating and influencing senior managers and staff, including Executive Board Members, to engage with the engagement and wellbeing agenda.
  • Working with complex projects
  • Working in collaboration internally and externally
  • Proven track record of developing and implementing people policies and programmes of work
  • Experience of organisational development and managing change and advising on the implications of change.
  • Knowledge of best people management practice.

Desirable

  • Budget management experience.
  • Experience of working within a unionised environment and building successful partnerships.
  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Person Specification

Qualifications and Knowledge

Essential

  • Educated to master's level in a relevant subject or equivalent evidenced experience.
  • OD Practitioner Qualification / CIPD Module or prepared to undertake.

Desirable

  • Recognised training qualification

Experience

Essential

  • Demonstrable experience of leading work on engagement and wellbeing at a senior management level in a large and complex multiprofessional organisation.
  • Experience of negotiating and influencing senior managers and staff, including Executive Board Members, to engage with the engagement and wellbeing agenda.
  • Working with complex projects
  • Working in collaboration internally and externally
  • Proven track record of developing and implementing people policies and programmes of work
  • Experience of organisational development and managing change and advising on the implications of change.
  • Knowledge of best people management practice.

Desirable

  • Budget management experience.
  • Experience of working within a unionised environment and building successful partnerships.
  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Welsh Ambulance NHS Trust

Address

Vantage Point House, Cwmbran NP447HF; Matrix House, Swansea SA68RE ; Ty Elwy, St Asaph LL170LJ

Pan Wales

LL17 0LJ


Employer's website

https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)

Employer details

Employer name

Welsh Ambulance NHS Trust

Address

Vantage Point House, Cwmbran NP447HF; Matrix House, Swansea SA68RE ; Ty Elwy, St Asaph LL170LJ

Pan Wales

LL17 0LJ


Employer's website

https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Culture and OD

Sara Mills

sara.mills@wales.nhs.uk

Details

Date posted

07 May 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,840 to £53,602 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

020-AC042-0525

Job locations

Vantage Point House, Cwmbran NP447HF; Matrix House, Swansea SA68RE ; Ty Elwy, St Asaph LL170LJ

Pan Wales

LL17 0LJ


Supporting documents

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