Business Support Officer

Welsh Ambulance NHS Trust

Information:

This job is now closed

Job summary

This post is fixed term / secondment for 14 months due to Secondment Cover

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

An exciting opportunity has arisen for a full-time (37.5 hours per week) Band 5 Business Support Officer within the Quality , Safety and Patient Experience Directorate, base is to be agreed upon appointment.

This is a fixed term post for 14 months

Reporting to the Consultant Practitioner for Mental health as part of the Mental Health service , you will provide efficient and effective business support across the service and wider directorate and collaborate with other directorates.

The role will play a vital role in facilitating effective communication across the service and wider directorate. They will actively develop and maintain relationships with both staff and stakeholders, ensuring maximum staff involvement and fostering a culture of partnership working.

The role will support the Service and wider directorate at various meetings effectively conveying relevant information to all parties involved. They will support projects and the Mental health Governance Structure, supporting the team in providing clear and concise information and data.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

The Business Support Officers will be required to support the operational planning for their respective Region, and assist with advisory support on work streams and business requirements within the Directorate. The post holder will fulfil the role of Business Support Officer as part of the Quality, Safety and Nursing directorate and will be Regionally based.

The post holder will be contribute to the design and writing of all Board, Exec and other committee papers for the directorate reporting to the Business Support Manager, and as a key member of the Mental Health Service the post holders will work across agencies within Wales as required.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

Date posted

13 December 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£30,420 to £37,030 a year Per Annum

Contract

Fixed term

Duration

14 months

Working pattern

Full-time

Reference number

020-AC157-1224

Job locations

To be agreed - Vantage Point House / Cwmbran / Matrix House

To be agreed - Vantage Point House / Cwmbran / Matrix House

NP44 7HF


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

  • Educated to degree level in relevant subject or equivalent experience in a relevant area.

Desirable

  • Project Management qualification

Experience

Essential

  • Experience of administrative procedures, project management or information analysis
  • Basic knowledge of project principles
  • Previous experience in similar position within the health sector
  • Experience of working on change projects.

Aptitude and Abilities

Essential

  • Demonstrate communication skills in complex information and administrative matters, requiring developed interpersonal and oral/written communication skills
  • Demonstrable ability to work effectively as part of a multi professional, organisational team.
  • Ability to produce comprehensive draft reports data and plans
  • Evidence of networking skills
  • Ability to work on own initiative and organise own workload with minimal supervision, working to tight and often changing timescales
  • Time management skills and ability to prioritise own workload
  • IT skills including Word and Excel

Desirable

  • Ability to speak Welsh

Values

Essential

  • Demonstrable examples of upholding/living the Trust behaviours.
Person Specification

Qualifications

Essential

  • Educated to degree level in relevant subject or equivalent experience in a relevant area.

Desirable

  • Project Management qualification

Experience

Essential

  • Experience of administrative procedures, project management or information analysis
  • Basic knowledge of project principles
  • Previous experience in similar position within the health sector
  • Experience of working on change projects.

Aptitude and Abilities

Essential

  • Demonstrate communication skills in complex information and administrative matters, requiring developed interpersonal and oral/written communication skills
  • Demonstrable ability to work effectively as part of a multi professional, organisational team.
  • Ability to produce comprehensive draft reports data and plans
  • Evidence of networking skills
  • Ability to work on own initiative and organise own workload with minimal supervision, working to tight and often changing timescales
  • Time management skills and ability to prioritise own workload
  • IT skills including Word and Excel

Desirable

  • Ability to speak Welsh

Values

Essential

  • Demonstrable examples of upholding/living the Trust behaviours.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Welsh Ambulance NHS Trust

Address

To be agreed - Vantage Point House / Cwmbran / Matrix House

To be agreed - Vantage Point House / Cwmbran / Matrix House

NP44 7HF


Employer's website

https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)

Employer details

Employer name

Welsh Ambulance NHS Trust

Address

To be agreed - Vantage Point House / Cwmbran / Matrix House

To be agreed - Vantage Point House / Cwmbran / Matrix House

NP44 7HF


Employer's website

https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)

For questions about the job, contact:

Consultant Practitioner for Mental health

Justine Cosby

Justine.Cosby2@wales.nhs.uk

Date posted

13 December 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£30,420 to £37,030 a year Per Annum

Contract

Fixed term

Duration

14 months

Working pattern

Full-time

Reference number

020-AC157-1224

Job locations

To be agreed - Vantage Point House / Cwmbran / Matrix House

To be agreed - Vantage Point House / Cwmbran / Matrix House

NP44 7HF


Supporting documents

Privacy notice

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