Job summary
The post holder will be responsible for the administration and maintenance and development of the National Directory of Services, building key relationships and networks with internal and external stakeholders on a local and national basis. The post holder will be expected to support and undertake other projects as required.
Main duties of the job
The post holder will be responsible for the administration and day to day maintenance of the Directory of Services ensuring accurate, relevant and up to date information is accessible to all users including Senior Clinicians, GP Out of Hours Services, Clinical Contact Centre personnel, Local Health Boards, service users, volunteer and Third Sector services via the internal and the public facing web based Directory of Services.
The post will offer the successful candidate the opportunity to work within a fast paced, challenging team led environment.
The hours of work will be 9.00am to 5.00pm, Monday to Friday.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
#RemarkablePeople
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity iscelebrated and inclusivity matters. We are also keen to break down any barriers into theTrust, and would encourage applications from under-represented groups, including thosefrom BME communities and disability groups.
Careers within the Welsh Ambulance Services NHS Trust are diverse and varied, withopportunities arising right across the service. Whatever your skills and background, you'resure to find a career with us which is fulfilling, challenging, and rewarding.
All applicants are invited to apply in Welsh, any application submitted in Welsh will not betreated less favourably than an application made in English.
Applicants are advised to apply early as we reserve the right to close a vacancy prior to theclosing date if a high number of applications have been received.
Job description
Job responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications or Knowledge
Essential
- Minimum 5 GCSE's or equivalent
Desirable
- Higher Education or vocational training
Experience
Essential
- Experience of databases and database design, development and maintenance.
- Experience of project support and monitoring.
- Experience of communicating with all levels of professional staff and the public.
- Experience of communicating via digital/social media.
- Experience of Microsoft Office packages e.g. Excel, Word, and PowerPoint.
- Experience of producing management information reports.
Desirable
- Training delivery
- Experience of working within customer focused multi-disciplinary/multi-agency team.
- Knowledge of NHS/third Sector & Voluntary services.
Aptitude and Abilities
Essential
- Good self-management with an eye for detail and ability to track issues and prioritise when under pressure
- Ability to work within clearly defined limits.
- Excellent communication and interpersonal skills.
- Ability to add value and exercise own initiative.
- Evidence of delivering presentations to a wide audience range.
- Ability to work in a continually changing environment with demanding timescales.
- Ability to work within a team environment and work independently.
Desirable
Values
Essential
- Works to high standards at all times.
- Proactive approach to contributing to service improvement.
- Act in a manner that reflects and promotes Trust Behaviours
- Able to work with both internal and external colleagues using excellent communication skills to build effective working relationships
Other
Essential
- Ability to travel to locations other than work base on a regular basis
- Actively participate in the personal development review process.
Person Specification
Qualifications or Knowledge
Essential
- Minimum 5 GCSE's or equivalent
Desirable
- Higher Education or vocational training
Experience
Essential
- Experience of databases and database design, development and maintenance.
- Experience of project support and monitoring.
- Experience of communicating with all levels of professional staff and the public.
- Experience of communicating via digital/social media.
- Experience of Microsoft Office packages e.g. Excel, Word, and PowerPoint.
- Experience of producing management information reports.
Desirable
- Training delivery
- Experience of working within customer focused multi-disciplinary/multi-agency team.
- Knowledge of NHS/third Sector & Voluntary services.
Aptitude and Abilities
Essential
- Good self-management with an eye for detail and ability to track issues and prioritise when under pressure
- Ability to work within clearly defined limits.
- Excellent communication and interpersonal skills.
- Ability to add value and exercise own initiative.
- Evidence of delivering presentations to a wide audience range.
- Ability to work in a continually changing environment with demanding timescales.
- Ability to work within a team environment and work independently.
Desirable
Values
Essential
- Works to high standards at all times.
- Proactive approach to contributing to service improvement.
- Act in a manner that reflects and promotes Trust Behaviours
- Able to work with both internal and external colleagues using excellent communication skills to build effective working relationships
Other
Essential
- Ability to travel to locations other than work base on a regular basis
- Actively participate in the personal development review process.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
