Health Care Support Worker

Job description

Job responsibilities

Shared Core Functions

1. Provide the range of clinical support as required in your clinical role to an agreed individual or team in a highly efficient manner contributing to the smooth and efficient running of that area.

2. Work with those you support to develop a collaborative working partnership, which positively contributes to their overall efficiency & role performance.

3. Proactively identify additional activities in accordance with your role, which would increase the efficiency of those you support and instigate these activities in agreement with your team.

4. Work collaboratively with other Support services staff and support them to deliver successfully as required.

5. Maintain and improve your knowledge & understanding of the health service and, more specifically, the area of focus for those you support.

Specific Core Functions

Patient Safety, Patient Experience and Use of Resources.

1. At the direction of the Hospital at Night clinical coordinator perform cannulation, phlebotomy, urinary catheterisation, ECGs, ABG sampling and assist the ward based healthcare team with the provision of clinical care for a defined group of patients. This must be done as per the Trusts policies and competency framework.

2. Keep a detailed log of the above tasks completed during the course of duties.

3. Ensure that all tasks are reported back to the clinical coordinator whether complete or not.

4. Ensure all possible steps are taken to safeguard the welfare, safety and security of patients, visitors and staff in accordance with Trust policies.

5. Provide care to patients to maintain their personal hygiene and physical comfort ensuring that their privacy and dignity is maintained at all times. Work in partnership with patients to respect their rights and choices.

6. Recognise patients needs and changing condition and respond appropriately and effectively.

Assist in the emergency resuscitation of patients as per Portsmouth Hospitals Resuscitation Policy.

7. Maintain dignity, comfort and sensitivity of patients and their relatives during end of life care.

8. Maintain a clean and safe environment for patients and ensure follow Trust Policy regarding Infection Control and Prevention.

9. Report adverse incidents in accordance with Trust policy

10. Record and report information onto patient administration systems in written and electronic format, including assisting generic admin duties to assist the team.

11. Promote and demonstrate effective verbal and non-verbal communication at all times with patients, relatives and colleagues recognising the need for tact, consideration and confidentiality.

12. Requirement to work in environment with unpleasant working conditions e.g. bodily fluids.

13. Requirement to work as a lone worker.

14. Requirement to work only night duty.

Team working

15. Undertake specific organisational and administrative duties as required.

16. Assist other clinical areas within the Trust as the clinical situation and staffing levels require.

17. Participate in innovation and quality of healthcare by attending ward or department meetings, participate in projects, including audit and quality initiatives pertinent to the role.

18. Act as a link or associate link for a specific area of practice, e.g. health and safety, infection control.

19. Take part in the orientation/induction of new Hospital at Night assistant practitioners or medical assistants and provide support and development to enable them to develop the skills and knowledge required for their role.

20. Treat all patients and colleagues with respect in accordance with Trust values and Equality and Diversity Policy.

Professional Education and Development Role

21. Complete the Trust Competency Framework for HCSWs and achieve the minimum skill set (list of competencies as defined in generic competency framework). Maintaining own learning record of evidence.

22. Develop skills relevant to role in clinical speciality as identified by ward/department leader and in accordance with Trust Policies.

23. Recognise the need to participate in ongoing personal development by attending essential training for the role. Participate fully in the Appraisal and Development Review Process.

Person Specification

Qualifications

Essential

• NVQ2 training or equivalent experience.

Desirable

• NVQ III in care or modules relevant to Hospital at Night.

Experience

Essential

• Experience of personal care and related procedures.
• Experience of working in an acute hospital setting.

Desirable

• Experience of working permanent night duty.
• Experience of being a lone worker.

Personal Qualities

Essential

• Motivation to meet the patients needs for self and others.
• Ability to demonstrate confidentiality and trustworthiness.
• A willingness to be flexible and part of a team.
• Ability to juggle many priorities at one time, whilst remaining calm.

Skills and Knowledge

Essential

• Ability to work as part of a team.
• Effective patient/client care skills.
• Excellent verbal and written communication skills.
• Evidence of numeracy and literacy skills and prepared to work towards key skills level 2.
• Able to meet the minimum skill set within first twelve months of appointment with support and
• development where required (list of skills as defined in generic competency framework).

Desirable

• IT skills.
• Cannulation.
• Phlebotomy.
• Urinary catheterisation.
• ECG recording.
• ABGs sampling competency.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Portsmouth Hospitals University NHS Trust

Address

Queen Alexandra Hospital

Southwick Hill Road

Cosham

Portsmouth

PO6 3LY

Employer's website

https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)