Job summary
Are you a highly experienced, ambitious operational leader with a proven track record in the NHS or a complex public sector environment? We are seeking a dynamic and resilient Care Group Manager for our Urgent Care Group to join our senior leadership team and play a pivotal role in delivering excellent patient care and operational efficiency.
Main duties of the job
Our Urgent Care Group includes the Emergency Department (ED), Acute Medical Unit (AMU), Urgent, Primary and Emergency Care Centre (UPECC) and Gosport War Memorial UTC.
This is a key leadership position where you will work in a crucial tripartite partnership with the Clinical Director and Senior Matron to shape the strategic direction and ensure the integrated clinical, operational, and financial performance of the Care Group.
About us
Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.
Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust
Job description
Job responsibilities
What You Will Deliver
This role is not just about management its about visionary leadership and execution. You will be the driving force behind the Care Group's success, focusing on four core areas:
- Operational Excellence: Accountable for achieving national and local access targets and operational objectives (e.g., RTT, Cancer Pathways). You will ensure seamless, patient-focused service delivery, including implementing the 7/7 working strategy.
- Financial & Performance Stewardship: Take shared corporate responsibility for the Care Group's budget, delivering efficiency savings, leading the annual budget setting, and driving long-term financial stability.
- Strategic Direction & Improvement: Working with the tripartite team, you will contribute to the Divisions strategy, prepare robust business cases for service development, and champion innovation and continuous quality improvement.
- People & Cultural Leadership: Provide proactive and visible leadership, ensuring staff development, effective team working, and a culture of personal responsibility. You will drive improvements based on staff feedback and develop comprehensive workforce plans.
Key Accountabilities
- Ensure full compliance with the Trust's Assurance Framework and all related corporate and clinical risk standards.
- Provide functional leadership and day-to-day support to Business Managers, monitoring and managing all access standards.
- Represent the Care Group at local levels, developing key partnerships and integrating best practice into the Trust.
- Participate in the Trusts on-call rota and be available for weekend working as required.
Please see enclosed job descriptionfor full responsibilities.
For further details or an informal conversation regarding this role, please contactSimon Barson,Chief Operating Officer,Portsmouth Hospitals University NHS Trust,EA: Karen Roberts 02392 286959 or email simon.barson1@nhs.net
Job description
Job responsibilities
What You Will Deliver
This role is not just about management its about visionary leadership and execution. You will be the driving force behind the Care Group's success, focusing on four core areas:
- Operational Excellence: Accountable for achieving national and local access targets and operational objectives (e.g., RTT, Cancer Pathways). You will ensure seamless, patient-focused service delivery, including implementing the 7/7 working strategy.
- Financial & Performance Stewardship: Take shared corporate responsibility for the Care Group's budget, delivering efficiency savings, leading the annual budget setting, and driving long-term financial stability.
- Strategic Direction & Improvement: Working with the tripartite team, you will contribute to the Divisions strategy, prepare robust business cases for service development, and champion innovation and continuous quality improvement.
- People & Cultural Leadership: Provide proactive and visible leadership, ensuring staff development, effective team working, and a culture of personal responsibility. You will drive improvements based on staff feedback and develop comprehensive workforce plans.
Key Accountabilities
- Ensure full compliance with the Trust's Assurance Framework and all related corporate and clinical risk standards.
- Provide functional leadership and day-to-day support to Business Managers, monitoring and managing all access standards.
- Represent the Care Group at local levels, developing key partnerships and integrating best practice into the Trust.
- Participate in the Trusts on-call rota and be available for weekend working as required.
Please see enclosed job descriptionfor full responsibilities.
For further details or an informal conversation regarding this role, please contactSimon Barson,Chief Operating Officer,Portsmouth Hospitals University NHS Trust,EA: Karen Roberts 02392 286959 or email simon.barson1@nhs.net
Person Specification
Skills, Abilities and Attributes
Essential
- Strong and effective leadership and people management skills
- Strong influencing, persuasion and negotiating skills
- Highly developed verbal and written communication and presentation skills suitable for a range of audiences, including chairing of meetings
- Ability to ensure patient safety by assessing and managing risks associated with service developments
- Ability to work with and through others
- Ability to perform well under pressure and manage unpredictable workload with conflicting priorities
- Quality focused with an innovative approach and ability to solve complex problems
- Ability to develop effect networks and work collaboratively with internal external partners
- Ability to critically analyse complex financial and clinical data sets
- Well-developed IT skills to manage and report on complex performance management information
- Personal Resilience
- Able to participate in on-call rota as required.
Qualifications
Essential
- Educated to Degree level or equivalent qualification/experience
- Post Graduate Qualification or equivalent
- Evidence of continuing professional development including management studies to masters level or above or equivalent experience
Experience
Essential
Knowledge and Experience
Essential
- Significant experience working on both strategic and operational matters.
- Significant NHS/Public sector experience and knowledge and understanding of the NHS system reform policy and other key policy drivers
- Demonstrable success in building, leading, motivating and developing multi-disciplinary teams as highly effective people manager
- Proven experience of effective performance and budgetary management and control including achieving annual targets on a regular basis for a large group of clinical specialties
- Proven success in business planning and in the development of business cases
- Experience of leadership of complex operational change/project management while also developing and maintaining high standards of quality
Desirable
- 4 hour performance experience
Person Specification
Skills, Abilities and Attributes
Essential
- Strong and effective leadership and people management skills
- Strong influencing, persuasion and negotiating skills
- Highly developed verbal and written communication and presentation skills suitable for a range of audiences, including chairing of meetings
- Ability to ensure patient safety by assessing and managing risks associated with service developments
- Ability to work with and through others
- Ability to perform well under pressure and manage unpredictable workload with conflicting priorities
- Quality focused with an innovative approach and ability to solve complex problems
- Ability to develop effect networks and work collaboratively with internal external partners
- Ability to critically analyse complex financial and clinical data sets
- Well-developed IT skills to manage and report on complex performance management information
- Personal Resilience
- Able to participate in on-call rota as required.
Qualifications
Essential
- Educated to Degree level or equivalent qualification/experience
- Post Graduate Qualification or equivalent
- Evidence of continuing professional development including management studies to masters level or above or equivalent experience
Experience
Essential
Knowledge and Experience
Essential
- Significant experience working on both strategic and operational matters.
- Significant NHS/Public sector experience and knowledge and understanding of the NHS system reform policy and other key policy drivers
- Demonstrable success in building, leading, motivating and developing multi-disciplinary teams as highly effective people manager
- Proven experience of effective performance and budgetary management and control including achieving annual targets on a regular basis for a large group of clinical specialties
- Proven success in business planning and in the development of business cases
- Experience of leadership of complex operational change/project management while also developing and maintaining high standards of quality
Desirable
- 4 hour performance experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
