Go back

Portsmouth Hospitals University NHS Trust

Cancer Care Coordinator

The closing date is 06 April 2026

Apply for this job

Job summary

Band 4: £28,392 - £31,157 per annum (effective date 1st April 2026)

Contract Type: Permanent

Full time hours: 37.5 per week

Join our team in Oncology and make a real difference in patients' lives.

As a cancer care coordinator, you'll:

Support patients and their families following their prostate cancer pathway
Act as a key contact between patients and clinical teams
Help improve services and care delivery

We are looking for someone who:

Communicates with warmth and clarity
Is organised, proactive and uses initiative
Has the ability to manage competing priorities and works well independently as well as part of a team.

This is an exciting new role within the department, so if you want to help grow our service and achieve excellent patient care, please apply!

Main duties of the job

Key Responsibilities:

Coordinate the necessary assessments, investigations and appointments as part of patients post treatment pathway.
Coordinate the transfer of care between service teams as directed by protocol and by the clinical team.
Refer and sign post to the appropriate team for decisions.
Triage incoming calls from patients and initiate appropriate responses based on clear protocols and frameworks.
Make pre-planned outbound telephone calls to patients under the guidance of clinical team.
Contribute to the clinical/quality management team reviews of any issues in relation to the patient pathway.
Manage own workload, prioritising as necessary.
Book follow up appointments on PAS and update Somerset Cancer Register where appropriate
Coordination of SABR MDT
Attend relevant meetings and MDTs
Achieve excellent communication with consultants, colleagues and external organisations when providing and receiving complex information.
Ensure continuity of care through communication, utilising the e-mail system, and other hospital computer systems.
Follow policy guidelines which impact on own area of work; may be required to comment/input to new or revised policies or procedures within own work environment.
Provide advice and guidance training in own discipline to new or less experienced colleagues.
Provide admin support to others within the care group where appropriate.

About us

Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.

Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans status, colour, religion, disability, sexual orientation, and beliefs.

Date posted

23 March 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year (effective from 01/04/2026)

Contract

Permanent

Working pattern

Full-time

Reference number

REF2081A

Job locations

Queen Alexandra Hospital

Southwick Hill Road

Cosham

Portsmouth

PO6 3LY

Job description

Job responsibilities

Job Summary:

Under the guidance and supervision of the clinical team, provide information and support to patients with a diagnosis of prostate cancer.
Lead the virtual follow up service to patients post prostate radiotherapy, using My Medical Records
To enable patients to progress smoothly onto a follow up pathway after radiotherapy treatment for prostate cancer, ensuring that they have follow up review and investigations booked in a timely manner as per their agreed pathway.
Ensure patient safety is maintained and patient experience is positive by treating all patients, relatives and colleagues with respect, dignity and courtesy in accordance with Trust values.
Ensuring that at all times you act within your sphere of competence and understand your limitations of practice.

Administrative Team Support & Coordination

Provide support to Haematology and Oncology administrative staff.
Assist in maintaining service standards.

Operational & Service Support

Provide administrative support for oncology operational processes, including cancer pathways.
Work closely with clinical teams to ensure smooth coordination across services.
Support audits, data collection, and service improvement initiatives.

For additional information please refer to attached Job description.

Job description

Job responsibilities

Job Summary:

Under the guidance and supervision of the clinical team, provide information and support to patients with a diagnosis of prostate cancer.
Lead the virtual follow up service to patients post prostate radiotherapy, using My Medical Records
To enable patients to progress smoothly onto a follow up pathway after radiotherapy treatment for prostate cancer, ensuring that they have follow up review and investigations booked in a timely manner as per their agreed pathway.
Ensure patient safety is maintained and patient experience is positive by treating all patients, relatives and colleagues with respect, dignity and courtesy in accordance with Trust values.
Ensuring that at all times you act within your sphere of competence and understand your limitations of practice.

Administrative Team Support & Coordination

Provide support to Haematology and Oncology administrative staff.
Assist in maintaining service standards.

Operational & Service Support

Provide administrative support for oncology operational processes, including cancer pathways.
Work closely with clinical teams to ensure smooth coordination across services.
Support audits, data collection, and service improvement initiatives.

For additional information please refer to attached Job description.

Person Specification

Qualifications

Essential

Educated to at least NVQ level 3 or equivalent experience.
Strong IT skills including Microsoft Office.

Desirable

Customer service or administrative training.

Experience

Essential

Experience working in administrative roles, ideally within the NHS.

Desirable

Experience supporting staff or coordinating team activities.

Skills and Knowledge

Essential

Strong organisational skills and ability to manage multiple priorities.
Cancer and Oncology targets knowledge.
Ability to work using own initiative and without supervision.
Excellent verbal and written communication skills.
Attention to detail and accuracy required.
Ability to demonstrate confidentiality and trustworthiness.
A willingness to be flexible and part of a multidisciplinary team.
Ability to react effectively, responsibly and timely to various demands at a time.

Desirable

Knowledge of My Medical Records system.
Knowledge of Radiotherapy processes.

Person Specification

Qualifications

Essential

Educated to at least NVQ level 3 or equivalent experience.
Strong IT skills including Microsoft Office.

Desirable

Customer service or administrative training.

Experience

Essential

Experience working in administrative roles, ideally within the NHS.

Desirable

Experience supporting staff or coordinating team activities.

Skills and Knowledge

Essential

Strong organisational skills and ability to manage multiple priorities.
Cancer and Oncology targets knowledge.
Ability to work using own initiative and without supervision.
Excellent verbal and written communication skills.
Attention to detail and accuracy required.
Ability to demonstrate confidentiality and trustworthiness.
A willingness to be flexible and part of a multidisciplinary team.
Ability to react effectively, responsibly and timely to various demands at a time.