Portsmouth Hospitals University NHS Trust

Healthcare Support Worker – Band 2 to 3 (New to care)

The closing date is 17 March 2026

Job summary

Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.

Please upload a copy of Maths and English (GCSE or equivalent International) qualifications to your application, without this information you will not be invited to interview.

Main duties of the job

Healthcare Support Worker Band 2 to 3 development role

Salary: £24,465

Work Location: Queen Alexandra Hospital, Cosham, PO6 3LY

Hours per week: Full time, 37.5 hours per week (will consider part time, minimum 22.5)

Contract Type: Permanent

This role is designed to offer growth, challenge, and the opportunity to make a real impact.

Our main priority for this job role is to find people with the right values, behaviours and attitudes that match our own could this be you? You don't need to have previous experience, we will work together to help you become an excellent Healthcare Support Worker at Portsmouth Hospital University NHS Trust.

Please note this is an advert for candidates who do not have care experience.

You will start your career with us by taking part in our in-depth induction program, designed to support you in finding your feet within our organisation, and quickly feel part of the team. The induction program leads to the Care Certificate.

Healthcare Support Workers (HCSW) are essential providers of everyday care for our patients. It's the kind of job where you will need to be organised, adaptable, resilient, and hardworking. You will need great empathic skills, and the ability to overcome challenges. You will need to be willing to be hands-on with our patients.

The HCSW role includes a variety of working patterns which attract shift allowances.

About us

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and Disability, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans status, colour, religion, disability, sexual orientation, and beliefs.

Date posted

10 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

REF2101I

Job locations

Queen Alexandra Hospital

Southwick Hill Road, Cosham

Portsmouth

PO6 3LY

Job description

Job responsibilities

Key Responsibilities:

Under the supervision of registered healthcare professionals, you will be assisting the team with the provision of clinical care for a defined group of patients. In addition, you will take all possible steps to safeguard the welfare, safety and security of patients, visitors, and staff.
Supporting patients with personal care, including maintaining hygiene this will involve working with bodily fluids and waste.
Providing physical comfort for patients, whilst ensuring their privacy and dignity is always maintained.
Washingand dressing patients and helping them to safely move around.
Serving meals and providing support with eating and drinking.
Helping maintain a clean and comfortable environment, including making beds and supporting infection control measures.
Observing and monitoring patientcondition and reporting any changes to senior staff.
Recording information to patient administration systems and assist with other administrative duties.

What We Offer:

A collaborativework environment
Bespoke induction into the organisation, supporting you throughout
Competitive salary and benefits package
Opportunities for professional growth and development
Pastoral support

If youre ready to take on an exciting new challenge and grow with us, wed love to hear from you. Apply today!

If you are successful, you will be placed in our talent pool while you undergo pre-employment checks.

Please note this role does not offer sponsorship

Please see attached Job description for additional information

Job description

Job responsibilities

Key Responsibilities:

Under the supervision of registered healthcare professionals, you will be assisting the team with the provision of clinical care for a defined group of patients. In addition, you will take all possible steps to safeguard the welfare, safety and security of patients, visitors, and staff.
Supporting patients with personal care, including maintaining hygiene this will involve working with bodily fluids and waste.
Providing physical comfort for patients, whilst ensuring their privacy and dignity is always maintained.
Washingand dressing patients and helping them to safely move around.
Serving meals and providing support with eating and drinking.
Helping maintain a clean and comfortable environment, including making beds and supporting infection control measures.
Observing and monitoring patientcondition and reporting any changes to senior staff.
Recording information to patient administration systems and assist with other administrative duties.

What We Offer:

A collaborativework environment
Bespoke induction into the organisation, supporting you throughout
Competitive salary and benefits package
Opportunities for professional growth and development
Pastoral support

If youre ready to take on an exciting new challenge and grow with us, wed love to hear from you. Apply today!

If you are successful, you will be placed in our talent pool while you undergo pre-employment checks.

Please note this role does not offer sponsorship

Please see attached Job description for additional information

Person Specification

Qualifications

Essential

English and Maths qualification at GCSE/Functional Skills at level 1 or an internationally recognised equivalent.
Please upload a copy of Maths and English GCSE or equivalent International qualifications to your application, without this information you will not be invited to interview. Please submit this on the second page of the application under Additional attachments

Person Specification

Qualifications

Essential

English and Maths qualification at GCSE/Functional Skills at level 1 or an internationally recognised equivalent.
Please upload a copy of Maths and English GCSE or equivalent International qualifications to your application, without this information you will not be invited to interview. Please submit this on the second page of the application under Additional attachments

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.