Job summary
NHS Band 2 : £24,465
per annum
Fixed term contract: 1 year fixed term contract
Hours: full time
and part time available - minimum 15 hours (2 x 7.5 hour shift) up to 37.5
hours per week
As ED covers a 24 7 service, shift pattern will include
weekends and night shifts.
1 x week nights only
inclusive of 1 Saturday/Sunday
1 weekend off in 4
We are looking for a dedicated Multi-Function Admin Team
Member to join our team within the Urgent Care Group. you will be at the heart
of our busy, fast-paced ED, supporting our clinical staff and ensuring the
smooth operation of daily administrative tasks. The role includes working as
part of a multi-functional internally rotating team, across a variety of roles
on a monthly rota which runs 24 hours a day, 365 days a year.
Main duties of the job
Key Responsibilities:
- Proactively and positively contribute to the successful
overall performance of the Trust.
- Deliver excellent levels of customer service to all
patients/visitors and staff at the Trust.
- Develop effective ways of working and create strong
partnerships and relationships with all stakeholders to support the
implementation of the Government's policies on Health.
- Develop an organisational culture that fosters collaborative
working among all staff groups, to ensure a focused commitment to delivering
quality services and outcomes.
- Comply with corporate governance structure in keeping with
the principles and standards set out by the Trust.
- Support the Trust culture of collaborative, flexible
cross-team working and commitment to delivering quality services and outcomes,
which support the Government's policies on public health.
About us
Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.
Our patients come from all walks of life and so do we. We
hire great people from a wide variety of backgrounds because it makes our
hospital stronger. If you share our values and our enthusiasm for getting it
right for patients, colleagues, and our community, you will find a home at
Portsmouth Hospitals University NHS Trust.
The health and wellbeing of our staff is at the forefront of
everything we do. We are proud to be able to offer our staff some fantastic
benefits including our on-site Nursery, access to our free Beach Hut for those
long summer days, our on-site Wellness Centre including a gym and a swimming
pool, access to our fantastic staff networks including LGBTQ, Race Equality and
DisAbility, and awards ceremonies to recognise your achievements. We believe we
can offer support to all of our staff when they need it the most.
We welcome the unique contributions that you can bring in
terms of your education, opinions, culture, ethnicity, race, sex, gender
identity and expression, nation of origin, age, languages spoken, veterans
status, colour, religion, disability, sexual orientation, and beliefs.
Job description
Job responsibilities
Job Summary
- To provide administrative and clerical services within the Urgent Care Group, ensuring an efficient, effective and high quality service is provided.
- The role is across the Emergency Department at Queen Alexandra Hospital, Cosham and Gosport Minor Injury Unit and tasks include:
- Reception duties.
- Walk in and Ambulance Booking in process.
- General administrative functions.
- Data quality.
As our ideal candidate, you should have excellent communication skills, a keen eye for detail, and a proactive approach to problem-solving. Previous administrative experience is desirable, but not essential. We are looking for team players who can handle multiple tasks simultaneously, demonstrate flexibility, and are committed to providing outstanding service to both our staff and patients.
What We Can Offer You:
In return, we offer a supportive and dynamic working environment where you will gain valuable experience within the NHS. You will have the opportunity to develop your skills in a variety of administrative duties, including data entry, patient coordination, and communication with healthcare professionals. As part of our diverse and dedicated team, you will receive full training and support to ensure your success in the role. Additionally, the position offers competitive pay, access to NHS benefits, and opportunities for career development within the organisation. If you are passionate about making a difference in a healthcare setting and enjoy working as part of a team, we would love to hear from you.
Please note, there may be requirement to cover Gosport War Memorial Hospital
Please refer to job description for further information.
Job description
Job responsibilities
Job Summary
- To provide administrative and clerical services within the Urgent Care Group, ensuring an efficient, effective and high quality service is provided.
- The role is across the Emergency Department at Queen Alexandra Hospital, Cosham and Gosport Minor Injury Unit and tasks include:
- Reception duties.
- Walk in and Ambulance Booking in process.
- General administrative functions.
- Data quality.
As our ideal candidate, you should have excellent communication skills, a keen eye for detail, and a proactive approach to problem-solving. Previous administrative experience is desirable, but not essential. We are looking for team players who can handle multiple tasks simultaneously, demonstrate flexibility, and are committed to providing outstanding service to both our staff and patients.
What We Can Offer You:
In return, we offer a supportive and dynamic working environment where you will gain valuable experience within the NHS. You will have the opportunity to develop your skills in a variety of administrative duties, including data entry, patient coordination, and communication with healthcare professionals. As part of our diverse and dedicated team, you will receive full training and support to ensure your success in the role. Additionally, the position offers competitive pay, access to NHS benefits, and opportunities for career development within the organisation. If you are passionate about making a difference in a healthcare setting and enjoy working as part of a team, we would love to hear from you.
Please note, there may be requirement to cover Gosport War Memorial Hospital
Please refer to job description for further information.
Person Specification
Qualifications
Essential
- Excellent standards of customer service.
- Educated to GCSE standard or equivalent.
Experience
Essential
- Previous administrative experience.
Desirable
- Experience of working in an NHS Trust/health care environment.
- Previous clerical/reception experience in a similar role.
Skills and Knowledge
Essential
- Ability to use a personal computer with knowledge of word processing, and Windows applications.
- Working knowledge of clerical procedures.
- Ability to achieve high levels of accuracy ensuring deadlines are met.
- Ability to liaise with staff at all levels.
- Ability to prioritise and plan workload.
- Ability to understand and work with administrative and medical processes and practises.
- Knowledge of dealing with highly sensitive / patient confidential information.
Desirable
- Knowledge of NHS patient IT systems i.e., PAS (training will be provided)
Person Specification
Qualifications
Essential
- Excellent standards of customer service.
- Educated to GCSE standard or equivalent.
Experience
Essential
- Previous administrative experience.
Desirable
- Experience of working in an NHS Trust/health care environment.
- Previous clerical/reception experience in a similar role.
Skills and Knowledge
Essential
- Ability to use a personal computer with knowledge of word processing, and Windows applications.
- Working knowledge of clerical procedures.
- Ability to achieve high levels of accuracy ensuring deadlines are met.
- Ability to liaise with staff at all levels.
- Ability to prioritise and plan workload.
- Ability to understand and work with administrative and medical processes and practises.
- Knowledge of dealing with highly sensitive / patient confidential information.
Desirable
- Knowledge of NHS patient IT systems i.e., PAS (training will be provided)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
