Portsmouth Hospitals University NHS Trust

Renal Community Healthcare Support Worker

The closing date is 12 March 2026

Job summary

Band 3: £24,937 - £26,598 per annum

Contract Type: Permanent

Hours: Full time and part time available

Peritoneal dialysis (PD) is a form of renal home therapy which is undertaken by patients in their homes. Our service covers areas in Hampshire, Wiltshire, West Sussex and the Isle of Wight. Whilst most of the PD patients are able to perform their own PD, some require assistance with setting up their automated PD machines (APD), connecting and disconnecting to APD, and performing manual drains or CAPD (continuous ambulatory peritoneal dialysis). The post holder will be supported by the PD senior nursing team to develop and practice within the Renal and Transplant Care Group to provide patient-centred quality care to patients who receive PD as a renal replacement therapy at home. The post holder will also support the renal service across the region through the transportation of items such as consumables, blood specimens, and other necessary items in addition to other activities required by the service.

Main duties of the job

The post holder will:

  • Proactively and positively contribute to the successful overall performance of the Trust.
  • Deliver excellent levels of customer service to all patients/visitors and staff at the Trust.
  • Develop effective ways of working and create strong partnerships and relationships with all stakeholders to support the implementation of the Governments policies on Health.
  • Develop an organisational culture that fosters collaborative working among all staff groups, to ensure a focused commitment to delivering quality services and outcomes.
  • Act as an advocate for the Trust & its contribution to the Health Service arena through creating effective partnerships and relationships with internal and external stakeholders.
  • Comply with corporate governance structure in keeping with the principles and standards set out by the Trust.
  • Support the Trust culture of collaborative, flexible cross-team working and commitment to delivering quality services and outcomes, which support the Governments policies on public health.
  • If your employment is to a post that requires you to be registered with a professional body, the continuation of your employment is conditional upon you continuing to be registered with the appropriate professional body. The Trust will require evidence of current registration.

Proactively, meaningfully and consistently demonstrate the Trust Values in your every day practice, decision making and interactions with patients and colleagues.

About us

Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.

Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans status, colour, religion, disability, sexual orientation, and beliefs.

Details

Date posted

26 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

REF1730L

Job locations

Queen Alexandra Hospital

Southwick Hill Road

Cosham

Portsmouth

PO6 3LY


Job description

Job responsibilities

Specific Core Functions The key responsibilities of the community PD HCSW are as follows:

  • Patient safety, patient experience and use of resources - Ensure all possible steps are taken to safeguard the welfare, safety and security of patients, visitors and staff in accordance with Trust policies.
  • Meet the needs of a specified group of patients under the direction of a registered health care professional. Acting within your sphere of competence at all times as determined by the minimum skill set for HCSWs.
  • Provide care to patients to maintain their personal hygiene and physical comfort ensuring that their privacy and dignity is maintained at all times. Work in partnership with patients to respect their rights and choices.
  • Recognise patients needs and changing condition and respond appropriately and effectively. Assist in the emergency resuscitation of patients as per Portsmouth Hospitals Resuscitation Policy for community workers.
  • Maintain dignity, comfort and sensitivity of patients and their relatives during end of life care.
  • Maintain a clean and safe environment for patients and ensure follow Trust Policy regarding Infection Control and Prevention.
  • Report adverse incidents in accordance with Trust policy.

Team working

  • Undertake specific organisational and administrative duties as required.
  • Proactively identify additional activities in accordance with your role, which would increase the efficiency of those you support and instigate these activities in agreement with your team.
  • Work collaboratively with all members of the speciality and other services providing patient care to enable successful delivery of patient focussed individualised care.
  • Assist other clinical areas within the Trust as the clinical situation and staffing levels require.
Job Holders are required to:

  • Maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff development and training.
  • Always keep requirements in mind and seek out to improve, including achieving customer service performance targets.
  • Adhere to Trust policies and procedures, e.g., Health and Safety at Work, Equal Opportunities, and No Smoking.
  • Act in such a way that always the health and wellbeing of children and vulnerable adults is safeguarded.
  • Familiarisation with and adherence to the Safeguarding Policies of the Trust is an essential requirement for all employees. In addition, all staff are expected to complete essential/mandatory training in this area.
  • Respect the confidentiality of all matters that they may learn relating to their employment and other members of staff. All staff are expected to respect conform to the requirements of the Data Protection Act 1998, including the responsibility to ensure that personal data is accurate and kept up to date.

For additional information, please see attached Job description.

Job description

Job responsibilities

Specific Core Functions The key responsibilities of the community PD HCSW are as follows:

  • Patient safety, patient experience and use of resources - Ensure all possible steps are taken to safeguard the welfare, safety and security of patients, visitors and staff in accordance with Trust policies.
  • Meet the needs of a specified group of patients under the direction of a registered health care professional. Acting within your sphere of competence at all times as determined by the minimum skill set for HCSWs.
  • Provide care to patients to maintain their personal hygiene and physical comfort ensuring that their privacy and dignity is maintained at all times. Work in partnership with patients to respect their rights and choices.
  • Recognise patients needs and changing condition and respond appropriately and effectively. Assist in the emergency resuscitation of patients as per Portsmouth Hospitals Resuscitation Policy for community workers.
  • Maintain dignity, comfort and sensitivity of patients and their relatives during end of life care.
  • Maintain a clean and safe environment for patients and ensure follow Trust Policy regarding Infection Control and Prevention.
  • Report adverse incidents in accordance with Trust policy.

Team working

  • Undertake specific organisational and administrative duties as required.
  • Proactively identify additional activities in accordance with your role, which would increase the efficiency of those you support and instigate these activities in agreement with your team.
  • Work collaboratively with all members of the speciality and other services providing patient care to enable successful delivery of patient focussed individualised care.
  • Assist other clinical areas within the Trust as the clinical situation and staffing levels require.
Job Holders are required to:

  • Maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff development and training.
  • Always keep requirements in mind and seek out to improve, including achieving customer service performance targets.
  • Adhere to Trust policies and procedures, e.g., Health and Safety at Work, Equal Opportunities, and No Smoking.
  • Act in such a way that always the health and wellbeing of children and vulnerable adults is safeguarded.
  • Familiarisation with and adherence to the Safeguarding Policies of the Trust is an essential requirement for all employees. In addition, all staff are expected to complete essential/mandatory training in this area.
  • Respect the confidentiality of all matters that they may learn relating to their employment and other members of staff. All staff are expected to respect conform to the requirements of the Data Protection Act 1998, including the responsibility to ensure that personal data is accurate and kept up to date.

For additional information, please see attached Job description.

Person Specification

Qualifications

Essential

  • QCF or BTEC or equivalent (NVQ) Level 2 qualification in Health and Social Care/Clinical Health.
  • Or completion of NHSP Care Support Worker Development Programme with 3 months experience as a Health Care Support Worker + an English and Maths qualification at Level 1.
  • Desire to deliver compassionate hands-on care in the hospital and community environment.
  • Competent to work independently in the community setting.
  • Full UK driver's licence.

Desirable

  • QCF Level 3 (or equivalent) in care or modules relevant to the area.
  • Level 2 English and Maths.

Additional criteria

Essential

  • Ability to work as part of a team
  • Effective patient/client care skills and ability to prioritise tasks appropriately.
  • Excellent verbal and written communication skills.
  • Able to meet the minimum skill set within first twelve months of appointment with support and development where required.
  • Confident driver with several years of driving experience.

Desirable

  • Experience of working with people who are receiving peritoneal dialysis.
  • IT skills and European Computer Driving Licence (ECDL).

Experience

Essential

  • Experience in a healthcare setting as a Health Care Support Worker.
  • Experience of working with people in a care setting.
  • Competent in phlebotomy.
Person Specification

Qualifications

Essential

  • QCF or BTEC or equivalent (NVQ) Level 2 qualification in Health and Social Care/Clinical Health.
  • Or completion of NHSP Care Support Worker Development Programme with 3 months experience as a Health Care Support Worker + an English and Maths qualification at Level 1.
  • Desire to deliver compassionate hands-on care in the hospital and community environment.
  • Competent to work independently in the community setting.
  • Full UK driver's licence.

Desirable

  • QCF Level 3 (or equivalent) in care or modules relevant to the area.
  • Level 2 English and Maths.

Additional criteria

Essential

  • Ability to work as part of a team
  • Effective patient/client care skills and ability to prioritise tasks appropriately.
  • Excellent verbal and written communication skills.
  • Able to meet the minimum skill set within first twelve months of appointment with support and development where required.
  • Confident driver with several years of driving experience.

Desirable

  • Experience of working with people who are receiving peritoneal dialysis.
  • IT skills and European Computer Driving Licence (ECDL).

Experience

Essential

  • Experience in a healthcare setting as a Health Care Support Worker.
  • Experience of working with people in a care setting.
  • Competent in phlebotomy.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Portsmouth Hospitals University NHS Trust

Address

Queen Alexandra Hospital

Southwick Hill Road

Cosham

Portsmouth

PO6 3LY


Employer's website

https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)


Employer details

Employer name

Portsmouth Hospitals University NHS Trust

Address

Queen Alexandra Hospital

Southwick Hill Road

Cosham

Portsmouth

PO6 3LY


Employer's website

https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Alirio Martinho Belchior

alirio.martinhobelchior@nhs.net

Details

Date posted

26 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

REF1730L

Job locations

Queen Alexandra Hospital

Southwick Hill Road

Cosham

Portsmouth

PO6 3LY


Supporting documents

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