Job summary
NHS Band 6: £38,682
- £46,580 pro rata, per annum
Hours: 37.5 hrs per week
Contract Type: 2 X permanent positions available
We are looking for two experienced communications
professionals to join our Communications and Engagement Team as Senior
Communications Officers with a digital focus.
These roles offer an exciting opportunity to play a key part
in shaping how we communicate with our staff, patients, communities and
stakeholders across digital platforms. Working in a fast-paced environment, you
will provide expert communications advice, create engaging content and support
the delivery of strategic communications priorities.
You will be an excellent communicator with experience of
using digital channels to deliver effective communications. You will be
confident working with complex or sensitive information, managing competing
priorities and building strong relationships with a wide range of stakeholders.
Experience in social media or website/intranet development is essential for the
relevant role.
Main duties of the job
Key Responsibilities
Communication and Working Relationships:
The post holder will be providing and receiving complex,
sensitive or contentious information, where persuasive, motivational,
negotiating, training, empathic or re-assurance skills are required.
Analytical and Judgement:
Judgements involving complex facts or situations, which
require the analysis, interpretation, and comparison of a range of options.
Planning and organising:
Planning and organisation of a number of complex activities
or programmes, which require the formulation and adjustment of plans.
Physical Skills:
The post requires physical skills which are normally
obtained through practice over a period of time or during practical training
e.g. standard driving or keyboard skills, use of some tools and types of
equipment.
Patient Client Care:
Assists patients, clients and relatives during incidental
contacts.
About us
Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.
The vision for our single corporate services is to:
- Be an employer of choice for corporate talent, attracting and retaining people who share our values for excellence in care and welcome the opportunity to benefit from the broad range of flexible career and development opportunities we can offer.
- Improve efficiency through simplified and standardised policies, processes, and systems, drawing on the best from both Trusts.
- Do things once and reduce any duplication on transactional tasks giving corporate staff the ability to focus on higher value and more diverse activities.
- Co-invest in the latest digital solutions and standardise our approach, meaning we do things once for both organisations.
- Co-locate teams in purpose-built facilities on the Island and in Portsmouth to enable closer working and sharing.
- Build resilience for individuals and our teams.
This vacancy is part of the Single Corporate Services Division
The single corporate service is delivered across both organisation. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites.
Job description
Job responsibilities
Job purpose
Working as
part of the Communications Team you will provide communications expertise and
advice across the Group. You will be responsible for planning, creating and
delivering content across multiple channels. This will include digital
communications and marketing (websites, intranet and social media). You will
also produce creative content such as design, videography and photography. You
will match channels, styles and messages to audiences as appropriate,
internally and externally.
You will be
able to establish positive working relationships quickly at all levels of the
organisation and manage a busy workload, responding to conflicting priorities
as required.
The work will involve regular contact and
engagement with members of the public, patients and their relatives. This would
be to gather information and stories to promote the Trust and the services
provided.
Due to the
nature communications work, some out-of-hours working, including evenings and
weekends will be expected as and when necessary. Please note that you will be
required to be based at our sites for a minimum of three days per week.
Job summary
You will play
a key role in a fast-paced, dynamic, and experienced Communications and
Engagement Team which supports the strategic objectives of both Isle of Wight
NHS Trust and Portsmouth Hospitals University NHS Trusts. This includes:
- Communications Expert
- Digital communications and
marketing
- Content creation and production
- Media management
- Internal Communication
The Senior
Communications Officers will each lead on agreed areas of additional specialist
oversight such as digital media (website, intranet, social media) and content
creation.
For further details, please refer to enclosed job
description.
Job description
Job responsibilities
Job purpose
Working as
part of the Communications Team you will provide communications expertise and
advice across the Group. You will be responsible for planning, creating and
delivering content across multiple channels. This will include digital
communications and marketing (websites, intranet and social media). You will
also produce creative content such as design, videography and photography. You
will match channels, styles and messages to audiences as appropriate,
internally and externally.
You will be
able to establish positive working relationships quickly at all levels of the
organisation and manage a busy workload, responding to conflicting priorities
as required.
The work will involve regular contact and
engagement with members of the public, patients and their relatives. This would
be to gather information and stories to promote the Trust and the services
provided.
Due to the
nature communications work, some out-of-hours working, including evenings and
weekends will be expected as and when necessary. Please note that you will be
required to be based at our sites for a minimum of three days per week.
Job summary
You will play
a key role in a fast-paced, dynamic, and experienced Communications and
Engagement Team which supports the strategic objectives of both Isle of Wight
NHS Trust and Portsmouth Hospitals University NHS Trusts. This includes:
- Communications Expert
- Digital communications and
marketing
- Content creation and production
- Media management
- Internal Communication
The Senior
Communications Officers will each lead on agreed areas of additional specialist
oversight such as digital media (website, intranet, social media) and content
creation.
For further details, please refer to enclosed job
description.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent experience in a communications role.
Desirable
- A commitment to continual personal development in a relevant discipline.
Experience
Essential
- Experience of using a wide range of communications tools and channels including digital - with the ability to identify the right channel for specific audiences.
- Excellent communicator who is able to communicate sensitive information in a variety of methods to meet the needs of the target audience and focus on detail.
- High levels of numeracy and accuracy with a meticulous approach.
- Aptitude for managing processes and communication platforms as this will be a key contribution to the success of the team
Additional criteria
Essential
- Computer literate competent in Word, Excel and entering data into a financial ledger system.
- Able to work under pressure frequently on own initiative with proven skill at organisation of own workload to meet deadlines.
- Well-organised with the ability prioritise.
- Some out-of-hours working may be required due to the nature of communications activity.
Desirable
- The post holder will be required to be based on site for a minimum of three days per week.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent experience in a communications role.
Desirable
- A commitment to continual personal development in a relevant discipline.
Experience
Essential
- Experience of using a wide range of communications tools and channels including digital - with the ability to identify the right channel for specific audiences.
- Excellent communicator who is able to communicate sensitive information in a variety of methods to meet the needs of the target audience and focus on detail.
- High levels of numeracy and accuracy with a meticulous approach.
- Aptitude for managing processes and communication platforms as this will be a key contribution to the success of the team
Additional criteria
Essential
- Computer literate competent in Word, Excel and entering data into a financial ledger system.
- Able to work under pressure frequently on own initiative with proven skill at organisation of own workload to meet deadlines.
- Well-organised with the ability prioritise.
- Some out-of-hours working may be required due to the nature of communications activity.
Desirable
- The post holder will be required to be based on site for a minimum of three days per week.