Facilities Management - Facilities Monitoring Officer

Portsmouth Hospitals University NHS Trust

This job is now closed

Job summary

An exciting opportunity has arisen in our Estates and Facilities Department. Do you want you join a leading organisation that is both forward thinking and innovative?

Are you passionate about enhancing the patient environment and ensuring top-quality facilities management? We are seeking a dedicated Facilities Monitoring Officer to join our dynamic team within the Single Corporate Services, supporting both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust.

Main duties of the job

This is a key position position within the Team. As a Facilities Monitoring Officer, you will play a pivotal role in overseeing the performance and contract compliance of our Soft Facilities Management (FM) services under the Private Finance Initiative (PFI) Contract. This includes services such as Catering, Cleaning, Security, Portering, Waste Management, and more.

About us

Working as a partnership, both IWT and PHU have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The creation of a single corporate service is essential for us to support our clinical and operational services, and our wider transformation programme.

The vision for our single corporate services is to:

Be an employer of choice for corporate talent, attracting and retaining people who share our values for excellence in care and welcome the opportunity to benefit from the broad range of flexible career and development opportunities we can offer.
Improve efficiency through simplified and standardised policies, processes, and systems, drawing on the best from both Trusts.
Do things once and reduce any duplication on transactional tasks giving corporate staff the ability to focus on higher value and more diverse activities.
Co-invest in the latest digital solutions and standardise our approach, meaning we do things once for both organisations.
Improve learning and development opportunities and sharing best practice, upskilling both Trusts.
Co-locate teams in purpose-built facilities on the Island and in Portsmouth to enable closer working and sharing.
Build resilience for individuals and our teams.

You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. The arrangements and frequency will be agreed locally.

Date posted

04 April 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time

Reference number

REF1318W

Job locations

Queen Alexandra Hospital

PO6 3LY

Job description

Job responsibilities

Salary : Band 4 £26,530 - £29,114 per annum

Location : Across sites, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust

( frequency of visits to each site, to be agreed locally.)

Position type : Permanent Full-time 37.5 hours per week

Key Responsibilities:

Performance Monitoring: Regularly audit and evaluate the quality, compliance, and sustainability of FM services to ensure they meet contractual obligations and service level agreements.
Environmental Compliance: Lead on environmental management projects, ensuring adherence to relevant regulations and promoting sustainable practices.
Data Analysis and Reporting: Compile, analyse, and interpret service performance data to identify trends, areas for improvement, and prepare detailed reports for internal and external stakeholders.
Contract Management: Support the preparation, evaluation, and implementation of contract variations, ensuring all changes align with organisational goals and compliance standards.
Investigations and Inspections: Conduct thorough investigations and site inspections to assess service delivery, identify risks, and recommend corrective actions.
Continuous Improvement: Contribute to the development and review of systems and processes that drive continuous improvement in service delivery.
Stakeholder Engagement: Work collaboratively with Trust staff, external contractors, and private sector partners to ensure effective communication and service alignment.
Training and Development: Provide guidance, training, and support to Trust staff on FM compliance and best practices.

We will assist you to develop as an individual by taking personal learning responsibility.

For full details please refer to enclosed Job Description

Please note, this position has also been advertised on the Isle of Wight NHS Trusts jobs page. If you are interested in this position and wish to apply, there is no requirement for you to submit two separate applications.

Job description

Job responsibilities

Salary : Band 4 £26,530 - £29,114 per annum

Location : Across sites, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust

( frequency of visits to each site, to be agreed locally.)

Position type : Permanent Full-time 37.5 hours per week

Key Responsibilities:

Performance Monitoring: Regularly audit and evaluate the quality, compliance, and sustainability of FM services to ensure they meet contractual obligations and service level agreements.
Environmental Compliance: Lead on environmental management projects, ensuring adherence to relevant regulations and promoting sustainable practices.
Data Analysis and Reporting: Compile, analyse, and interpret service performance data to identify trends, areas for improvement, and prepare detailed reports for internal and external stakeholders.
Contract Management: Support the preparation, evaluation, and implementation of contract variations, ensuring all changes align with organisational goals and compliance standards.
Investigations and Inspections: Conduct thorough investigations and site inspections to assess service delivery, identify risks, and recommend corrective actions.
Continuous Improvement: Contribute to the development and review of systems and processes that drive continuous improvement in service delivery.
Stakeholder Engagement: Work collaboratively with Trust staff, external contractors, and private sector partners to ensure effective communication and service alignment.
Training and Development: Provide guidance, training, and support to Trust staff on FM compliance and best practices.

We will assist you to develop as an individual by taking personal learning responsibility.

For full details please refer to enclosed Job Description

Person Specification

Qualifications

Essential

GCSE Grade C and above in English Language and Mathematics.
Knowledge of MS Office applications by appropriate course.
BTEC in Business Studies or similar.

Experience

Essential

Experience within the health service, or related area for a minimum of 1 year.
Experience of carrying out quality assurance audits in a Hospital FM setting.
In-depth working experience of FM services in the hospital setting.
Experience of carrying out audits against standardized documentation.

Skills and Knowledge

Essential

Ability to gather data, compile information, and prepare reports.
Skill in organizing resources and establishing priorities.
Skill in the use of computers, preferably in a PC, Windows-based operating environment.
Ability to design and implement systems necessary to collect, maintain and analyse data.
Ability to communicate effectively, both orally and in writing.
Ability to develop, plan, and implement short- and long-range goals
Ability to develop and maintain record keeping systems and procedures.
Knowledge of Facilities Management services.
Presentation skills.

Person Specification

Qualifications

Essential

GCSE Grade C and above in English Language and Mathematics.
Knowledge of MS Office applications by appropriate course.
BTEC in Business Studies or similar.

Experience

Essential

Experience within the health service, or related area for a minimum of 1 year.
Experience of carrying out quality assurance audits in a Hospital FM setting.
In-depth working experience of FM services in the hospital setting.
Experience of carrying out audits against standardized documentation.

Skills and Knowledge

Essential

Ability to gather data, compile information, and prepare reports.
Skill in organizing resources and establishing priorities.
Skill in the use of computers, preferably in a PC, Windows-based operating environment.
Ability to design and implement systems necessary to collect, maintain and analyse data.
Ability to communicate effectively, both orally and in writing.
Ability to develop, plan, and implement short- and long-range goals
Ability to develop and maintain record keeping systems and procedures.
Knowledge of Facilities Management services.
Presentation skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.