Portsmouth Hospitals University NHS Trust

Subject Access Request Clerical Administrator

Information:

This job is now closed

Job summary

Do you enjoy a challenge? Do you have a keen eye for detail with strong administration skills? Do you want to play a key role in the provision of health records and information? If so, we are seeking an enthusiastic and highly motivated individual to join our expanding Information Governance Team.

Main duties of the job

You will support the Information Governance Team in processing Subject Access requests by using multiple data sources to compile health records to fulfil requests.

This will include the retrieval and copying of patient's physical health records, supporting with identification checks, retrieval of information from a small number of computer systems and supporting the Team with inbox management.

About us

Working as a partnership, both IWT and PHU have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The creation of a Single Corporate Service (SCS) is essential for us to support our clinical and operational services, and our wider transformation programme.

This vacancy is part of the SCS Division.

Our vision is:

Be an employer of choice for corporate talent, attracting and retaining people who share our values for excellence in care and welcome the opportunity to benefit from the broad range of flexible career and development opportunities we can offer.

Improve efficiency through simplified and standardised policies, processes, and systems, drawing on the best from both Trusts.

Do things once and reduce any duplication on transactional tasks giving corporate staff the ability to focus on higher value and more diverse activities.

Co-invest in the latest digital solutions and standardise our approach, meaning we do things once for both organisations.

Improve learning and development opportunities and sharing best practice, upskilling both Trusts.

Co-locate teams in purpose-built facilities on the Island and in Portsmouth to enable closer working and sharing.

Build resilience for individuals and our teams.

Details

Date posted

13 March 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

REF1335X

Job locations

Mitchell Way

Portsmouth

PO3 5PR


Job description

Job responsibilities

Job Description

Band 2: Salary £23,615 per annum

Hours: 37.5 per week

Contract Type: Temporary 12 months.

Key Responsibilities:

  • To process the backlog of Access to Health Records request processes as per Trust policy and guidance with the support of the Information Governance Administrator.
  • Follow mechanisms to retrieve records, copy records etc.
  • To access data sources and computer systems under the direction of the Information Governance Administrator.
  • Escalate any areas of concern or non-responses and any queries outside the remit of this role as per team guidance and processes.
  • To assist with redaction as requested.
  • Ensure the processing of all associated documentation regarding appropriateness of request, photocopying, consents, and identification checks ensuring that processes are consistent, transparent, and legally compliant.

For further information please refer to the enclosed Job Description

Please note, this position has also been advertised on the Isle of Wight NHS Trusts jobs page. If you are interested in this position and wish to apply, there is no requirement for you to submit two separate applications.

Your application may be transferred to the Isle of Wight Applicant Tracking System (ATS) if you are selected for an interview

The single corporate service is delivered across both organisation. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.

Job description

Job responsibilities

Job Description

Band 2: Salary £23,615 per annum

Hours: 37.5 per week

Contract Type: Temporary 12 months.

Key Responsibilities:

  • To process the backlog of Access to Health Records request processes as per Trust policy and guidance with the support of the Information Governance Administrator.
  • Follow mechanisms to retrieve records, copy records etc.
  • To access data sources and computer systems under the direction of the Information Governance Administrator.
  • Escalate any areas of concern or non-responses and any queries outside the remit of this role as per team guidance and processes.
  • To assist with redaction as requested.
  • Ensure the processing of all associated documentation regarding appropriateness of request, photocopying, consents, and identification checks ensuring that processes are consistent, transparent, and legally compliant.

For further information please refer to the enclosed Job Description

Please note, this position has also been advertised on the Isle of Wight NHS Trusts jobs page. If you are interested in this position and wish to apply, there is no requirement for you to submit two separate applications.

Your application may be transferred to the Isle of Wight Applicant Tracking System (ATS) if you are selected for an interview

The single corporate service is delivered across both organisation. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.

Person Specification

Qualifications

Essential

  • GCSE English and Maths

Desirable

  • NVQ 2 or relevant equivalent experience
Person Specification

Qualifications

Essential

  • GCSE English and Maths

Desirable

  • NVQ 2 or relevant equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Portsmouth Hospitals University NHS Trust

Address

Mitchell Way

Portsmouth

PO3 5PR


Employer's website

https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)


Employer details

Employer name

Portsmouth Hospitals University NHS Trust

Address

Mitchell Way

Portsmouth

PO3 5PR


Employer's website

https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of IG for PHU and IWT

Zoe Rodgers

zoe.rodgers@porthosp.nhs.uk

Details

Date posted

13 March 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

REF1335X

Job locations

Mitchell Way

Portsmouth

PO3 5PR


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