Portsmouth Hospitals University NHS Trust

Multi Function Admin Team Member

Information:

This job is now closed

Job summary

Band 2 - £23,615 per annum

Full-time - 37.5 hours per week

To provide administrative and clerical services within the Urgent Care Group, ensuring an efficient, effective and high quality service is provided.

Main duties of the job

The role includes working as part of a multifunctional internally rotating team across a variety of roles on a monthly rota which runs 24 hours a day, seven days a week, 365 days a year.

About us

Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.

Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust.

Details

Date posted

31 December 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year

Contract

Permanent

Working pattern

Full-time

Reference number

REF848X

Job locations

Queen Alexandra Hospital

Southwick Hill Road

Cosham

PO6 3LY


Job description

Job responsibilities

The role is across the Emergency Department at Queen Alexandra Hospital, Cosham and Gosport Minor Injury Unit and tasks include:

  • Reception duties.
  • Walk in and Ambulance Booking in process.
  • General administrative functions.
  • Data quality.

Job description

Job responsibilities

The role is across the Emergency Department at Queen Alexandra Hospital, Cosham and Gosport Minor Injury Unit and tasks include:

  • Reception duties.
  • Walk in and Ambulance Booking in process.
  • General administrative functions.
  • Data quality.

Person Specification

Qualifications

Essential

  • Educated to GCSE standard or equivalent.

Experience

Essential

  • Previous administrative experience.

Desirable

  • Experience of working in an NHS Trust/health care environment.
  • Previous clerical/reception experience in a similar role.

Additional criteria

Essential

  • Excellent standards of customer service.
  • Ability to use a personal computer with knowledge of word processing, and Windows applications
  • Working knowledge of clerical procedures
  • Ability to achieve high levels of accuracy ensuring deadlines are met
  • Ability to liaise with staff at all levels
  • Knowledge of dealing with highly sensitive patient confidential information

Desirable

  • Knowledge of NHS patient IT systems i.e. PAS (training will be provided)
Person Specification

Qualifications

Essential

  • Educated to GCSE standard or equivalent.

Experience

Essential

  • Previous administrative experience.

Desirable

  • Experience of working in an NHS Trust/health care environment.
  • Previous clerical/reception experience in a similar role.

Additional criteria

Essential

  • Excellent standards of customer service.
  • Ability to use a personal computer with knowledge of word processing, and Windows applications
  • Working knowledge of clerical procedures
  • Ability to achieve high levels of accuracy ensuring deadlines are met
  • Ability to liaise with staff at all levels
  • Knowledge of dealing with highly sensitive patient confidential information

Desirable

  • Knowledge of NHS patient IT systems i.e. PAS (training will be provided)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Portsmouth Hospitals University NHS Trust

Address

Queen Alexandra Hospital

Southwick Hill Road

Cosham

PO6 3LY


Employer's website

https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)


Employer details

Employer name

Portsmouth Hospitals University NHS Trust

Address

Queen Alexandra Hospital

Southwick Hill Road

Cosham

PO6 3LY


Employer's website

https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Service Manager, Emergency Department

Rosie Telford

rosie.telford@porthosp.nhs.uk

Details

Date posted

31 December 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year

Contract

Permanent

Working pattern

Full-time

Reference number

REF848X

Job locations

Queen Alexandra Hospital

Southwick Hill Road

Cosham

PO6 3LY


Supporting documents

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