Job summary
This post is only open for applications for individuals employed within the Hampshire and Isle of Wight NHS Care System
Organisations within scope are as follows:
- Hampshire and Isle of Wight Integrated Care Board
- Southern Health Foundation Trust
- Portsmouth Hospitals University NHS Trust
- University Hospital Southampton
- Solent NHS Trust
- South Central Ambulance Service
- Isle of Wight NHS Trust
- Hampshire Hospitals
Main duties of the job
Main duties will be to welcome and register patients upon entry to the antenatal, intrapartum and postnatal wards. Answering telephone calls, forwarding any clinical queries to the midwife in charge. Administrative duties include assisting in booking patient appointments, admission and discharge of patients, scanning of confidential patient information and liaising with the booking and outpatient teams.
Shift patterns are flexible, consisting of 12 hour shifts across weekdays, weekends and nights to provide 24/7 cover for the wards across the team.
About us
Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.
Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust.
Job description
Job responsibilities
Do you want to work in an organisation that values you as an individual, in a team that provides multi-disciplinary support, encourages your development, and values your contribution? If so, the maternity clerical team are looking for a friendly, professional and reliable individual to join our team. This role is ward-based with flexible working and training opportunities available. We also offer the chance to work across the service in our antenatal and outpatient areas where further opportunities and experience can be gained.
Here at Portsmouth Hospitals University NHS Trust, we are proud to be able to facilitate an average of 5500 births per year. As a Trust, we are lucky to have standalone birth centres, co-located units, and home birth options alongside our labour ward and hospital-based midwifery-led unit. Portsmouth Maternity Service has recently been rated as 'Good' by the CQC and it is a really exciting time to join us as we move forward with our future visions.
Job description
Job responsibilities
Do you want to work in an organisation that values you as an individual, in a team that provides multi-disciplinary support, encourages your development, and values your contribution? If so, the maternity clerical team are looking for a friendly, professional and reliable individual to join our team. This role is ward-based with flexible working and training opportunities available. We also offer the chance to work across the service in our antenatal and outpatient areas where further opportunities and experience can be gained.
Here at Portsmouth Hospitals University NHS Trust, we are proud to be able to facilitate an average of 5500 births per year. As a Trust, we are lucky to have standalone birth centres, co-located units, and home birth options alongside our labour ward and hospital-based midwifery-led unit. Portsmouth Maternity Service has recently been rated as 'Good' by the CQC and it is a really exciting time to join us as we move forward with our future visions.
Person Specification
Qualifications
Essential
- Educated to GCSE standard (e.g. GCSE English and Maths A-C) or GCSE Level 9-4
Desirable
- Additional qualifications in Business Administration/Customer Service
- Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- Experience of using IT systems
- Experience of working in a busy office / customer care environment
Experience
Essential
- Proven experience in working busy office/administrative environment or experience of working with the public/customer facing.
Desirable
- NHS/Healthcare-related reception/administrative experience.
Person Specification
Qualifications
Essential
- Educated to GCSE standard (e.g. GCSE English and Maths A-C) or GCSE Level 9-4
Desirable
- Additional qualifications in Business Administration/Customer Service
- Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- Experience of using IT systems
- Experience of working in a busy office / customer care environment
Experience
Essential
- Proven experience in working busy office/administrative environment or experience of working with the public/customer facing.
Desirable
- NHS/Healthcare-related reception/administrative experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
