Job responsibilities
Technical & Scientific
1.
In conjunction with the departmental technical
committee to be responsible for changes in work practice, which could require
analysis of various options and judgments on the appropriate course of action.
2.
In conjunction with the departmental technical
committee to be responsible for policy implementation and service development
in the laboratory, ensuring documentation is reviewed, updated and amended as
required.
3.
To
support the research and development activities of the laboratory.
4.
To aid in the evaluation and introduction of new
technologies, instrumentation and methodologies. This will require the provision of support
regarding staff training and documentation of new policies and standard
operating procedures.
5.
To participate in the long-term and strategic
planning of the service including service development and introduction of new
work practices to ensure compliance with ISO 15189, UK Standards for
Microbiology Investigations (UK SMIs) and other standards and regulations
applicable to the Microbiology service.
Human Resource Management
1.
To be familiar
with all the Health and Safety policies of the Trust and the Microbiology
department to ensure that they are followed to maintain a safe working
environment for all employees and visitors.
2.
To participate
fully as a team member, sharing
knowledge and information and supporting colleagues to promote a cohesive team
ethos and the achievement of team objectives.
3.
To co-ordinate
and supervise the activities of staff with regards to Quality Management tasks.
4.
To plan
and manage the induction, education, training and professional development of
staff in the areas of quality and risk management.
Performance Management
1.
To be responsible for the provision of timely
and accurate performance data for the service with support from administrative
and technical specialists.
2.
To analyse performance data and come to timely
and accurate conclusions as to the factors contributing to performance and the
implications for service users.
3.
To support the service managers in developing suitable
action plans to redress service performance issues.
4.
To record performance issues, related
assessments and action plans within the quality management system as necessary;
to monitor and report on the effectiveness of those plans as required.
Patient Care
1.
To provide assurance, through the role of Microbiology Quality, Risk & Governance Lead, that the
governance, management and performance of the service meets the expectations of
its users and the Trust.
2.
To hold the Microbiology Operational Manager and
Senior Biomedical Scientist staff accountable to the Laboratory Manager and
Laboratory Director for the quality of patient care delivered by the department
by monitoring and reporting on key quality and performance indicators.
3.
To promote a high standard of engagement for
effective service delivery amongst the Clinical Microbiology workforce by
setting an example as a highly engaged, dynamic and effective individual.
4.
To support the patient safety activities of the
Trust, in co-ordination with the Pathology Quality, Risk & Governance
Manager.
5.
To support patients either directly or
indirectly through investigation and complaint processes.
6.
To ensure duty of candour actions are
completed in the event that they are required.
Laboratory Informatics
1.
To maintain the Department of Clinical
Microbiologys Quality Management System.
2.
To comply with local and national policies for
the safe, secure, and confidential processing, and storage of patient and other
laboratory information.
3.
To use the laboratory information system
according to authorised protocols.
4.
To maintain the integrity and accuracy of
laboratory databases.
5.
To keep abreast of changes and developments in
the information systems and assist with implementation and staff training.
Communication
1.
To communicate with service users, other
laboratories, staff within Portsmouth Hospitals University NHS Trust and other
services to provide highly specialised quality and governance information.
2.
To communicate complex information to groups of
staff during training sessions. This
will involve the use of teaching aids including PowerPoint presentations, wipe
boards, flipcharts and Teams meetings.
3.
To communicate with external
organisations/agencies (e.g., commercial suppliers) regarding the quality of
the service.
4.
To represent the Department of Clinical
Microbiology on Trust and regional quality committees related to the role.
General
1.
Maintain, update and develop personal and
professional knowledge and skills by participating in the Trust Wellbeing,
Performance and Career appraisal process.
2.
To maintain professional competence and be aware
of developments in areas or responsibility and other aspects of Biomedical
Sciences.
3.
To demonstrate continual professional
development to maintain skills and knowledge.
4.
To co-operate with other departmental and Trust
staff to promote awareness of the professional image of Pathology throughout
the Trust.
5.
To ensure a safe working environment by
maintaining adequate levels of safety and security.
6.
To be responsible for the recording of incidents
and to deal with emergencies in an appropriate manner.
Quality Management
1.
To develop the Department of Clinical
Microbiology Quality Management System in accordance with ISO 15189 and other
relevant standards.
2.
To ensure that the Quality Management System is
implemented and maintained.
3.
To be responsible for introducing and
maintaining methodologies in accordance with Trust policies and those of the UK
Standards for Microbiology Investigations or other organisations where
appropriate.
4.
To report to the Department of Clinical
Microbiology management team on the functioning and efficiency of the Quality
Management System.
5.
To maintain an effective Risk Register for the
Department of Clinical Microbiology, by liaising with the Pathology Quality,
Risk and Governance Manager, Service Lead and Laboratory Director in adding,
reviewing, maintaining and closing risks to accurately reflect the position of
the department.
6.
To promote good practice for risk assessment
within Microbiology, ensuring staff identify and report any potential risks
that they identify.
7.
To become familiar with the relevant statutory
requirements, the clinical governance, risk management and quality audit
policies and procedures and systems of accreditation pertaining to the
Department of Clinical Microbiology; and be able to provide advice on quality
issues relating to these.
8.
Together with the management team in the
Department of Clinical Microbiology, provide procurement advice on major
equipment purchases for the department.
9.
To educate and train the laboratorys staff in
the principles and practice of quality and risk management.
10. To
train staff within and from outside the department in the performance of
quality audits.
11. To
maintain the Department of Clinical Microbiology documentation system,
including document and change control.
12. To
investigate result and service complaints and incidents, to ensure that
effective immediate and follow-up actions are taken and to monitor and report
on the efficacy of these as required.
13. To
supervise a program of internal audits against defined quality performance
measures and ensure that effective immediate and follow-up actions are taken,
including the timely resolution of identified non-conformances.
14. To
monitor the requirement of the laboratorys users and ensure that they are
reflected within defined quality performance measures.
15. To
share the needs and requirements of users across the department to ensure there
is good engagement with staff.
16. To
identify areas and particular projects where there is the potential for
improvement of quality to the benefit of the service provided by the
laboratory.
17. In
conjunction with the laboratory management team, ensure the provision of an
efficient and timely service, ensuring maximum productivity within the
allocated resources.
18. In
conjunction with the departmental technical committee provide scientific and
technical support for all areas of the department which may impact on the
quality of the service provided.
19. To
ensure the monitoring of performance and maintenance of laboratory equipment
occurs within the Department of Clinical Microbiology.
20. To
develop and maintain internal and external quality assurance programmes and to
ensure compliance with relevant accreditation schemes.
21. To
be responsible for maintaining a high standard of work in accordance with
Clinical Governance, Caldicott, DPQR, ISO 15189 and UK SMIs requirements.
22. To
co-ordinate and chair Microbiology Quality Meetings, including Analytical
Performance Reviews.
23. To
co-ordinate and arrange the Quality Performance Review Meeting.
24. To
perform other tasks that arise from time to time, relevant to delivering the objectives
of the Pathology service quality agenda.
