Senior Product Manager

Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

Role Summary

The Senior Product Manager is a key role in the Workforce Solutions team which delivers the Workforce Systems & Data Projects, Intelligence and System Support in the wider digital services. As the Senior Product Manager you will be responsible for the successful delivery of workforce systems, including e-rostering system management and enhancement optimisation.

A key part of the role will be stakeholder engagement, understanding their needs, and requirement gathering to translate into optimal system usage requirements documentation. As the senior product manager you will have responsibility for ensuring all aspects of the service meet accessibility, security and data governance and other standards as well as ensuring acceptance criteria are met.

• The post holder will provide expertise to the Trust in the use of e-rostering and is be required to maintain constructive relationships with a broad range of internal and external stakeholders
• Ensure the system complies with Information Governance policies.

This role will require identification and analysis of various stakeholder groups, assess the insight that comes from that analysis to guide communication and overarching change management. Utilise management techniques and evaluation technology to support low and falling levels of engagement. Leverage and manage stakeholder road maps and asset libraries.

• Support the Associate Director for HR Services in driving the compliance with national guidance, on Safe Staffing and with the Deputy Chief Nurse, the strategic direction of the Trust wide Nursing & Midwifery workforce reviews.
• To undertake horizon scanning to identify good practice from other organisations both internal and external to the NHS and report back to the Workforce Systems and Information Manager.

While your focus will be on product management and service management you will need to guide and coach the service team around a broader range of digital work areas including service design and you will need to work closely with colleagues in change management, process design and business intelligence functions to ensure successful delivery of the service.

• Advise roster teams and relevant senior managers on any developments in relation to legislation or terms and conditions that will affect the creation of rosters. Ensure that necessary changes to the system, to maintain compliance, are scheduled into the project plan.
• Undertake other project work as required in relation to Safe Staffing or projects under the portfolio of the Associate Director for HR Services
• Participate in relevant internal and external working groups/projects, services, and initiatives to provide, information and analytical advice.

Working Pattern: 37.5 hours per week.

Interview Date: Thursday 31st July 2025

For further information please contact: Becky Gamblin Senior Product Owner on Becky.Gamblin@nhs.net

Pay: The salary advertised for this position reflects the Agenda for Change 2025/6 rates, inclusive of a 3.6% pay award which will be implemented later this year. If you join before the implementation date, the pay award will be backdated to your start date. Until then, remuneration will be based on the 2024/5 pay bandings (Pay scales for 2024/25 | NHS Employers)

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Person Specification

General Requirements

Essential

• See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

• See job description text above, and (where applicable) you can download a copy of the full job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

Newcourt House

Newcourt Drive

Exeter

Devon

EX2 7JQ

Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)