Royal Devon University Healthcare NHS Foundation Trust

Operations Manager (One Devon People Digital)

The closing date is 30 May 2025

Job summary

The Digital Operations Manager is a key role in the One Devon People Digital team which delivers the Workforce System and Support in the wider HR digital services. As the Digital Operations Manager you will own and be responsibility for the successful delivery of HR system management and enhancement optimisation.

Please note only applicants who are currently employed by the Partners of One Devon People Digital will be considered at this stage.

Main duties of the job

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

About us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.

Details

Date posted

16 May 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

185-217-10448

Job locations

Royal Devon and Exeter Hospital

Barrack Road

Exeter

Devon

EX2 5DW


Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role:

Using agile and scrum master working practices to lead the service team, determining the best processes to use, setting service outcomes, prioritising work and working to a defined minimum viable product (MVP);

Owning, managing and prioritising a backlog of activities which contribute to the product roadmap;

Plan and organise broad range of complex product/system activities; formulates, adjusts plans or strategies. Leads on annual business continuity exercises, requiring some engagement with product suppliers and users. With the Assistant Director of One Devon People Digital formulate long-term, strategic plans on HR technology which could impact across the whole One Devon Partnership requiring change. Prepares plans for workforce systems aspects of service provision.

A key part of the role will be supplier management and you will have responsibility for ensuring all aspects of the service meet accessibility, security and data governance and other standards as well as ensuring acceptance criteria are met. While your focus will be on product management and service ownership you will need to guide and coach the service team around a broader range of digital work areas including service design and you will need to work closely with colleagues in stakeholder engagement, enterprise architecture, programme management, and business intelligence functions to ensure successful delivery of the service.

Working Pattern: 37.5 hours per week

Interview Date: To be confirmed

For further information please contact: Aaron Werner, Assistant Director of One Devon People Digital at aaron.werner@nhs.net

This is an internal vacancy for One Devon People Digital Partners employees, therefore Bank workers are currently not eligible to apply for this vacancy.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role:

Using agile and scrum master working practices to lead the service team, determining the best processes to use, setting service outcomes, prioritising work and working to a defined minimum viable product (MVP);

Owning, managing and prioritising a backlog of activities which contribute to the product roadmap;

Plan and organise broad range of complex product/system activities; formulates, adjusts plans or strategies. Leads on annual business continuity exercises, requiring some engagement with product suppliers and users. With the Assistant Director of One Devon People Digital formulate long-term, strategic plans on HR technology which could impact across the whole One Devon Partnership requiring change. Prepares plans for workforce systems aspects of service provision.

A key part of the role will be supplier management and you will have responsibility for ensuring all aspects of the service meet accessibility, security and data governance and other standards as well as ensuring acceptance criteria are met. While your focus will be on product management and service ownership you will need to guide and coach the service team around a broader range of digital work areas including service design and you will need to work closely with colleagues in stakeholder engagement, enterprise architecture, programme management, and business intelligence functions to ensure successful delivery of the service.

Working Pattern: 37.5 hours per week

Interview Date: To be confirmed

For further information please contact: Aaron Werner, Assistant Director of One Devon People Digital at aaron.werner@nhs.net

This is an internal vacancy for One Devon People Digital Partners employees, therefore Bank workers are currently not eligible to apply for this vacancy.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Person Specification

General Requirements

Essential

  • See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

  • See job description text above, and (where applicable) you can download a copy of the full job description
Person Specification

General Requirements

Essential

  • See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

  • See job description text above, and (where applicable) you can download a copy of the full job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

Royal Devon and Exeter Hospital

Barrack Road

Exeter

Devon

EX2 5DW


Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

Royal Devon and Exeter Hospital

Barrack Road

Exeter

Devon

EX2 5DW


Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Recruiter

Royal Devon NHS Recruitment Team

rduh.recruitment@nhs.net

01392403642

Details

Date posted

16 May 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

185-217-10448

Job locations

Royal Devon and Exeter Hospital

Barrack Road

Exeter

Devon

EX2 5DW


Supporting documents

Privacy notice

Royal Devon University Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)