Violence Prevention and Reduction Victim Support Case Coordinator

Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

We are seeking a dedicated and compassionate individual for an exciting new role with Security Management at the Royal Devon University Healthcare NHS Foundation Trust.

This is a brand new role to support the victims of assault and abuse at work to ensure they are supported and if necessary seek sanctions against the perpetrator. This role will be part of the wider team and support the violence prevention and reduction work Trustwide.

Your approach will need to be adaptive, empathetic, and respectful, focusing on the care and dignity of all those involved. At the same time you will need to work along police and CPS colleagues and be willing to ensure correct procedures are followed.

Support victims of violence and aggression by undertaking welfare checks, supporting through any sanctions process including dealing with the police and attending court.

To work in partnership with the police to investigate crimes committed against staff. This will include assaults, threats and racial abuse. To also assist in the investigation of other incidents such as criminal damage and public disorder.

Main duties of the role

Support victims of violence and aggression by undertaking welfare checks, supporting through any sanctions process including dealing with the police and attending court.

Key responsibilities

• Support victims alongside line managers to access support and undertake robust investigations
• Support victims in their interaction with police and support the sanction process
• Support the police with the gathering of evidence to support a prosecution

What we are looking for

• Excellent communication and interpersonal skills to engage with individuals in a variety of circumstances.
• A calm and confident approach, with the ability to adapt to changing priorities and remain composed under pressure.
• A commitment to treating everyone with respect and upholding the values of compassion, integrity, and inclusion.
• Previous experience in victim support with an understanding of police and CPS processes is beneficial but not essentialfull training will be provided.

What we offer:

• Comprehensive training as required.
• Opportunities for professional growth and development within a supportive team environment.
• A role where you can make a meaningful difference in the lives of colleagues their families and patients by ensuring their safety and wellbeing.

This is a role where professionalism meets compassion. If you are motivated to provide safety and support in a way that respects the dignity of every individual, and we encourage you to apply.

Working Pattern: Monday - Friday, 37.5 hours per week

Interview Date: To be confirmed

For further information please contact: Joanne Smith, Service Manager on joanne.smith37@nhs.net or Mike Arthurs, Security Manager Violence Prevention & Reduction Lead on michael.arthurs@nhs.net

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Person Specification

General Requirements

Essential

• See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

• See job description text above, and (where applicable) you can download a copy of the full job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

Royal Devon University Healthcare NHS Foundation Trust

Exeter

Devon

EX2 5DW

Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)