Job summary
a)Working alongside divisional and care group colleagues from across Wessex, the post holder will lead and be responsible for evaluating several projects aligned to the Wessex Trauma Network Spinal Cord Injury workforce projects. They will need a high degree of motivational skill, working closely with colleagues at all levels of the organisation, clinical and non-clinical and where appropriate the wider healthcare community. They will need experience of influencing behaviour, in often challenging situations.
b)The post holder must be able to encourage and enthuse others to implement change at many levels, from local improvements to broad implementation of national initiatives and directives.
c)The post holder will have a high degree of autonomy with minimal direction, manage a demanding workload to deliver sustainable improvement, ensure projects are realised against conflicting priorities.
d)This role requires knowledge and experience in the application of service redesign, project management and Quality Improvement tools and techniques.
e)This post holder will work in a matrix structure with the Wessex Trauma Network Director of Rehabilitation, the Wessex Trauma Network Manager, across UHS and all acute providers of the Wessex Trauma Network.
Main duties of the job
The role will work directly to develop further integration with:
*Other In patient Rehabilitation wards in the service line (Level 3 rehabilitation and Neuropsychiatric Rehab)
*Primary Care Networks across Southampton and Hampshire region Service line
*Community Neuro Rehabilitation Teams
*Work Rehabilitation Service, Neuro Rehab Gym, Transition Services
*Specialist Neuro Nursing Services
*Specialist outpatient and community services and clinics, including community nursing, tissue viability and spasticity services
*Service line Neuro inpatient units
*University Hospital Southampton, Other hospital organisations
*Hospices
*Adult social care/ Continuing care
*Voluntary sector/Private sector
*Communication Services
*Equipment Services (wheelchairs, continence, equipment providers)
*Mental Health Services
*Palliative / End of Life services
About us
We have been working with other local NHS Trusts to create a new organisation, bringing together all community, mental health and learning disability services from across Hampshire and Isle of Wight. Subject to approvals, the aim is for the new Trust to be formed by the end of 2024.
Project Fusion is the name for the programme to create the new combined NHS Foundation Trust. Hampshire and Isle of Wight Healthcare NHS Foundation Trust will be bringing the services into a single organisation will result in more consistent care, more equitable access to services irrespective of postcode, and a more sustainable workforce and services. The new organisation will operate locally to ensure services can best meet the needs of different communities.
The new Trust will be comprised of all the services currently provided by Solent NHS Trust and Southern Health NHS Foundation Trust, the community, mental health and learning disability services provided by Isle of Wight NHS Trust and child and adolescent mental health services delivered in parts of Hampshire by Sussex Partnership NHS Foundation Trust.
Colleagues will transfer to the new organisation under Transfer of Undertakings (Protection of Employment) -- known as TUPE on the day the trust is formed. TUPE is a legal process to ensure you transfer out of one organisation and into another, maintaining the terms and conditions of your employment.
Job description
Job responsibilities
Proactively evaluate the quality improvement and service redesign projects within and across Wessex following the investment made in Spinal Cord Injury workforce.
The post holder will be responsible for leading and co-ordinating multi-disciplinary teams to ensure demonstrable and sustainable improvements are achieved and fully delivered.
There will be no discrimination on the grounds of race, disability, gender, age, sexual orientation, religion or belief.
Specifically evaluate the impact of and make recommendations on the following initiatives:
a. Enhanced Spinal Trauma Rehabilitation (ESTRE) project
b. Spinal Cord injury outreach practitioner
c. SCI Clinical Psychologist
d. Paediatric SCI Clinical Psychologist
e. Paediatric Rehab Nurse
Review the existing data collection tools and make recommendations for sustainable data collection tools to ensure ongoing evaluation of the SCI investment.
Proactively evaluate the quality improvement and service redesign projects within and across Wessex following the investment made in Spinal Cord Injury workforce. The post holder will be responsible for leading and co-ordinating multi-disciplinary teams to ensure demonstrable and sustainable improvements are achieved and fully delivered.
Provide professional project management expertise using appropriate tools and techniques. Apply change management skills and experience to achieve project and workstream objectives.
Manage the successful evaluation of the posts against identified goals. Ensure evaluation realised on time, within agreed financial constraints. This includes responsibility for monitoring substantial financial savings.
Delivering on quality, value and efficiency, escalating any issues to the accountable programme lead to ensure quality improvements savings are delivered.
Undertake detailed service evaluation to support the rationale for recommending and implementing specific service improvements. To include as required: staff and patient surveys, options appraisals, risk and quality assessments, SWOT and gap analysis.
Analyse complex, sensitive and conflicting information and datasets including activity and patient flows, demand/capacity and performance data. Present information appropriately to the audience to enable them to act.
Apply well-developed influencing and negotiating skills to discuss both good and poor findings in services. Use these skills to successfully challenge current practice and offer new solutions for working.
Employ change management, negotiating and diplomacy skills to overcome resistance and elicit support for new and innovative solutions for service redesign and delivery amongst teams.
Make recommendations for the sustainability of projects, including wider trust and health economy take-up and adaptation where relevant. Develop robust policies to support teams to change practices and ensure achievement.
Empower, support and coach colleagues to undertake transformation from within as part of their on-going workload and commitment to UHS.
To ensure all service improvement is patient centred and includes effective techniques and approaches to involve patients and carers specifically.
Actively contribute to training and education programmes, providing coaching and facilitation to individuals, action learning sets and teams, upskilling their capability to undertake local change.
Demonstrate excellence in the application and utilisation of relevant service improvement and project management techniques.
Provide expert advice, guidance and support in service redesign.
Deliver formal and professional training and support to individuals and teams in the application of QI methodologies and other relevant service improvement techniques, as well as regular pre-project training and support to teams to engage project start --up, process mapping etc.
Organise and lead on ad-hoc transformation events where required.
Undertake training to ensure the post holder remains highly skilled in relevant service improvement techniques, current theory and practise.
Act as a visible champion for service improvement.
Support and cross cover other transformation colleagues as required.
Develop and strengthen core service improvement documentation, policies and procedures in conjunction with other colleagues.
Job description
Job responsibilities
Proactively evaluate the quality improvement and service redesign projects within and across Wessex following the investment made in Spinal Cord Injury workforce.
The post holder will be responsible for leading and co-ordinating multi-disciplinary teams to ensure demonstrable and sustainable improvements are achieved and fully delivered.
There will be no discrimination on the grounds of race, disability, gender, age, sexual orientation, religion or belief.
Specifically evaluate the impact of and make recommendations on the following initiatives:
a. Enhanced Spinal Trauma Rehabilitation (ESTRE) project
b. Spinal Cord injury outreach practitioner
c. SCI Clinical Psychologist
d. Paediatric SCI Clinical Psychologist
e. Paediatric Rehab Nurse
Review the existing data collection tools and make recommendations for sustainable data collection tools to ensure ongoing evaluation of the SCI investment.
Proactively evaluate the quality improvement and service redesign projects within and across Wessex following the investment made in Spinal Cord Injury workforce. The post holder will be responsible for leading and co-ordinating multi-disciplinary teams to ensure demonstrable and sustainable improvements are achieved and fully delivered.
Provide professional project management expertise using appropriate tools and techniques. Apply change management skills and experience to achieve project and workstream objectives.
Manage the successful evaluation of the posts against identified goals. Ensure evaluation realised on time, within agreed financial constraints. This includes responsibility for monitoring substantial financial savings.
Delivering on quality, value and efficiency, escalating any issues to the accountable programme lead to ensure quality improvements savings are delivered.
Undertake detailed service evaluation to support the rationale for recommending and implementing specific service improvements. To include as required: staff and patient surveys, options appraisals, risk and quality assessments, SWOT and gap analysis.
Analyse complex, sensitive and conflicting information and datasets including activity and patient flows, demand/capacity and performance data. Present information appropriately to the audience to enable them to act.
Apply well-developed influencing and negotiating skills to discuss both good and poor findings in services. Use these skills to successfully challenge current practice and offer new solutions for working.
Employ change management, negotiating and diplomacy skills to overcome resistance and elicit support for new and innovative solutions for service redesign and delivery amongst teams.
Make recommendations for the sustainability of projects, including wider trust and health economy take-up and adaptation where relevant. Develop robust policies to support teams to change practices and ensure achievement.
Empower, support and coach colleagues to undertake transformation from within as part of their on-going workload and commitment to UHS.
To ensure all service improvement is patient centred and includes effective techniques and approaches to involve patients and carers specifically.
Actively contribute to training and education programmes, providing coaching and facilitation to individuals, action learning sets and teams, upskilling their capability to undertake local change.
Demonstrate excellence in the application and utilisation of relevant service improvement and project management techniques.
Provide expert advice, guidance and support in service redesign.
Deliver formal and professional training and support to individuals and teams in the application of QI methodologies and other relevant service improvement techniques, as well as regular pre-project training and support to teams to engage project start --up, process mapping etc.
Organise and lead on ad-hoc transformation events where required.
Undertake training to ensure the post holder remains highly skilled in relevant service improvement techniques, current theory and practise.
Act as a visible champion for service improvement.
Support and cross cover other transformation colleagues as required.
Develop and strengthen core service improvement documentation, policies and procedures in conjunction with other colleagues.
Person Specification
Qualifications
Essential
- Masters' degree level or equivalent experience
- Management training/qualification or equivalent experience
- Evidence of continued professional development
Experience
Essential
- Experience of leading in a complex and constantly changing environment
- Experience of developing a team to offer high quality standards
- Ability and experience to assess and recommend courses of action of complex HR issues in conjunction with the People Services Consultancy
- Experience of managing administration services at a high level
- Experience of managing complaints which will need the ability to communicate highly complex/sensitive information both verbally and written
- Plan and implement of strategies, transformation and change management programmes
Additional Criteria
Essential
- Ability to manage a large workload and effectively prioritise across competing agendas and stakeholders.
- Motivational skills to encourage collaborative working to improve services/performance
- Proven record of leadership and communication skills.
- Ability to analyse problems and develop and implement practical solutions.
- Excellent report writing skills which include the ability to design and deliver presentations
- Highly experienced and competent line manager with skills in managing a diverse workforce.
- Autonomous Practitioner, able to organise a large and varied work programme
- Innovative and able to drive change.
- Being flexible and adaptable at work in order to meet competing priorities
- Able to manage a complex work load; being able to cope with interruptions requiring an immediate response.
- Able to work well in stressful situations with the ability to problem solve
- Methodical and accurate with attention to detail.
- Effective negotiating and influencing skills
- Able to challenge in a constructive and professional manner.
- Advanced IT skills - good analytical skills, able to assimilate, interpret and present complex information from a range of varied sources (sometimes conflicting), both quantitative (financial, activity) and qualitative
- Manage HR issues including appraisal, discipline, personal development.
- Understanding of Human Resources processes
- Understanding and able to manage department budget; Authorised signatory
- Is able to follow and demonstrate our Solent HEART values. You can find these on our website: https://www.solent.nhs.uk/about-us/our-values/
- Be able to demonstrate and understanding of the principles of equality, diversity, and inclusion and how they apply to staff and patients in a healthcare setting. Able to demonstrate personal commitment to challenging discrimination and promoting equalities, at an appropriate level for the post
- Able to travel to other sites across Solent as required for the role
- Able to work legally within the United Kingdom
- Able to work with children and vulnerable adults
- Is able to work with children and vulnerable adults
- For posts where postholders are required to drive as part of their role they hold a valid full driving licence which enables them to drive in the UK
Person Specification
Qualifications
Essential
- Masters' degree level or equivalent experience
- Management training/qualification or equivalent experience
- Evidence of continued professional development
Experience
Essential
- Experience of leading in a complex and constantly changing environment
- Experience of developing a team to offer high quality standards
- Ability and experience to assess and recommend courses of action of complex HR issues in conjunction with the People Services Consultancy
- Experience of managing administration services at a high level
- Experience of managing complaints which will need the ability to communicate highly complex/sensitive information both verbally and written
- Plan and implement of strategies, transformation and change management programmes
Additional Criteria
Essential
- Ability to manage a large workload and effectively prioritise across competing agendas and stakeholders.
- Motivational skills to encourage collaborative working to improve services/performance
- Proven record of leadership and communication skills.
- Ability to analyse problems and develop and implement practical solutions.
- Excellent report writing skills which include the ability to design and deliver presentations
- Highly experienced and competent line manager with skills in managing a diverse workforce.
- Autonomous Practitioner, able to organise a large and varied work programme
- Innovative and able to drive change.
- Being flexible and adaptable at work in order to meet competing priorities
- Able to manage a complex work load; being able to cope with interruptions requiring an immediate response.
- Able to work well in stressful situations with the ability to problem solve
- Methodical and accurate with attention to detail.
- Effective negotiating and influencing skills
- Able to challenge in a constructive and professional manner.
- Advanced IT skills - good analytical skills, able to assimilate, interpret and present complex information from a range of varied sources (sometimes conflicting), both quantitative (financial, activity) and qualitative
- Manage HR issues including appraisal, discipline, personal development.
- Understanding of Human Resources processes
- Understanding and able to manage department budget; Authorised signatory
- Is able to follow and demonstrate our Solent HEART values. You can find these on our website: https://www.solent.nhs.uk/about-us/our-values/
- Be able to demonstrate and understanding of the principles of equality, diversity, and inclusion and how they apply to staff and patients in a healthcare setting. Able to demonstrate personal commitment to challenging discrimination and promoting equalities, at an appropriate level for the post
- Able to travel to other sites across Solent as required for the role
- Able to work legally within the United Kingdom
- Able to work with children and vulnerable adults
- Is able to work with children and vulnerable adults
- For posts where postholders are required to drive as part of their role they hold a valid full driving licence which enables them to drive in the UK
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
