EHCP Business Support

Job summary

An exciting opportunity has arisen for an experienced Band 3 Administrator to join our Community Childrens Therapy Team.

We are seeking a highly motivated and committed administrator, who has excellent attention to detail, strong communication skills and a willingness to learn. You will be part of a skill mixed team, working to build on good performance in order to maximise the contribution of the Community Therapy Service.

The successful applicant will need to have good time management skills, be self- motivated with a positive attitude. In addition to these skills all administrators need to be customer focused, have an excellent telephone manner and proven IT skills, knowledge of Systm1 and have experience in using Microsoft programmes, such as Excel, Word and Outlook.

You will be working as part of a skill mix team to provide a comprehensive administrative support to the Education Health and Care Plan Team (EHCP) and to the wider children's therapy team.

If you are enthusiastic, highly motivated, organised, and able to work well within a team as well as independently we would love to hear from you.

If you are looking for a new challenge and want to help make a positive difference for our children, then we look forward to receiving your completed application form.

Main duties of the job

• Use & accurately populate the electronic record system (Systm One) with information to include referrals, scanning & uploading information from other services in a timely manner etc., taking responsibility for the quality of the data & taking note of the Health Records Standards & Procedures & Record Keeping Policy
• Follow agreed processes for dealing with emails on Outlook and nhs.net, on a regular basis prioritising urgency & importance, signposting/dealing with queries (often sensitive) regarding issues arising
• Provide support to training events e.g. away days, skill slots etc. involving the coordination of diaries, venue & hospitality booking as appropriate
• Monitor & order stationery/leaflets, clinical & general supplies & place order request when necessary
• Attend & participate in team/other meetings, ensuring any actions are completed by the required date & take minutes if requested
• Provide cover & support during times of absence for the core functioning of the admin team
• Offer guidance & training of Band 2 or new staff as required
• Maintain current office policies & procedures, be actively involved in their development
• Undertake limited supervision of Band 2 or new staff in absence of the Admin Supervisor & Admin Manager
• Provide admin support to the Admin Supervisor to set up & review administration systems/processes as deemed appropriate

About us

We have been working with other local NHS Trusts to create a new organisation, bringing together all community, mental health and learning disability services from across Hampshire and Isle of Wight. Subject to approvals, the aim is for the new Trust to be formed by July 2024.Project Fusion is the name for the programme to create the new combined NHS Foundation Trust. Hampshire and Isle of Wight Healthcare NHS Foundation Trust will be bringing the services into a single organisation will result in more consistent care, more equitable access to services irrespective of postcode, and a more sustainable workforce and services. The new organisation will operate locally to ensure services can best meet the needs of different communities.The new Trust will be comprised of all the services currently provided by Solent NHS Trust and Southern Health NHS Foundation Trust, the community, mental health and learning disability services provided by Isle of Wight NHS Trust and child and adolescent mental health services delivered in parts of Hampshire by Sussex Partnership NHS Foundation Trust.Colleagues will transfer to the new organisation under Transfer of Undertakings (Protection of Employment) -- known as TUPE on 1st July 2024. TUPE is a legal process to ensure you transfer out of one organisation and into another, maintaining the terms and conditions of your employment.