Solent NHS Trust

Service Development Officer

Information:

This job is now closed

Job summary

Treetops Sexual Assault Referral Centre (SARC) provides support, advice and forensic medical examination services for people who have experienced rape or sexual assault throughout Hampshire and Isle of Wight. The service is based in Cosham, Portsmouth, it is 24/7 service operating 365 days a year.

Treetops is delighted to be recruiting for a Service Development Officer. This is a new role and is an exciting opportunity to support the development and promotion of Treetops services. You will primarily work out in the community with a range of groups and stakeholders, promoting and educating on the work of the SARC. This will be through attending events, forums, community groups and a host of meetings. You will also be a Crisis Worker and be part of a small supportive team of forensic physicians and crisis workers providing crisis support to victims of rape and sexual assault.

Please note that this post requires regular travelling across Hampshire and Isle of Wight and you will need be able to travel with access to a car.

Main duties of the job

As the Service Development Officer, your primary focus will be working in the community building relationships with a range of community groups, forums and professionals to promote the Treetops service and increase engagement from underrepresented groups. You will work closely with the Senior Leadership Team to support the development of the Treetops communication strategy, with a focus on marketing, branding and campaigns.

You will be self-motivated and able to take a flexible and creative approach to your work. As a great communicator you will be able to engage with a range of community groups and stakeholders, delivering talks, attending events and a host of meetings.

You will be part of the Crisis Worker team providing crisis support to victims of rape and sexual assault. You will have an understanding of rape and sexual assault and the impact of trauma. You will receive a comprehensive Crisis Worker training package.

About us

At Solent, our teams mirror the communities we serve. The Equality, Diversity, Inclusion, and Belonging plan fosters authenticity, ensuring every Solent NHS Trust member feels visible, validated, and valued.

The Annual Staff survey positions us among top-performing Community and Mental Health trusts in 3 of 9 themes:

Compassion and inclusivity

Each voice matters

Staff Engagement

Our commitment to enhancing diversity, inclusion, and belonging fosters a strong sense of uniqueness, celebrated among colleagues, contributing to excellent patient outcomes.

We welcome applications from underrepresented communities, offering an informal chat for those uncertain about job fit. Our revamped recruitment process prioritizes inclusivity, aligned with Disability Confident and Armed Forces Covenant guaranteed interviews.

Join our 7 staff networks:

DisAbility

LGBTQ+Allies

Carers

50+

Multi Faith

Black, Asian, and minority ethnic

Veterans

Solent supports flexible working, providing a carer's passport. Our award-winning Health and Wellbeing service, including Employment Disability, Neurodivergent, and Menopause support, makes Solent NHS an inclusive workplace.

We promote staff vaccination as the primary defense against Flu and Covid-19. Join us in contributing to outstanding patient outcomes in a diverse and inclusive environment.

Details

Date posted

11 March 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

449-Team3-1546

Job locations

The Treetops Centre

Cosham

Hampshire

PO6 3EP


Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

  • Knowledge of NHS/ Safeguarding procedures and practices; acquired through NVQ3 plus additional training to degree level or equivalent, or equivalent through short courses or worked experience.

Experience

Essential

  • Understanding of issues relating to rape and sexual assault
  • Knowledge and understanding of the needs of vulnerable and underrepresented groups
  • Experience of problem solving in the workplace
  • Experience in working in a multidisciplinary setting
  • Experience of safeguarding adults and children
  • Excellent communication skills, written and verbal
  • Ability to work as part of small team
  • Able to organise a large and varied programme of work
  • Numerate
  • Literate in English
  • Being flexible and adaptable at work in order to meet competing priorities
  • Sound knowledge and experience of all Microsoft Office applications including Word, Excel, Access, Power Point and Outlook email and calendars
  • Organised and methodical approach to work with the ability to prioritise
  • Excellent interpersonal, motivational and negotiating skills
  • Knowledge of Governance issues relating to business processes and administration e.g. Confidentiality / Freedom of Information/Caldicott Regulations
  • Knowledge IT systems i.e. database
  • An understanding of equality within the workforce and how it can impact on this post.
  • Is able to legally work within the UK
  • Is able to work with children or vulnerable adults

Desirable

  • Experience of reception duties / customer care.
Person Specification

Qualifications

Essential

  • Knowledge of NHS/ Safeguarding procedures and practices; acquired through NVQ3 plus additional training to degree level or equivalent, or equivalent through short courses or worked experience.

Experience

Essential

  • Understanding of issues relating to rape and sexual assault
  • Knowledge and understanding of the needs of vulnerable and underrepresented groups
  • Experience of problem solving in the workplace
  • Experience in working in a multidisciplinary setting
  • Experience of safeguarding adults and children
  • Excellent communication skills, written and verbal
  • Ability to work as part of small team
  • Able to organise a large and varied programme of work
  • Numerate
  • Literate in English
  • Being flexible and adaptable at work in order to meet competing priorities
  • Sound knowledge and experience of all Microsoft Office applications including Word, Excel, Access, Power Point and Outlook email and calendars
  • Organised and methodical approach to work with the ability to prioritise
  • Excellent interpersonal, motivational and negotiating skills
  • Knowledge of Governance issues relating to business processes and administration e.g. Confidentiality / Freedom of Information/Caldicott Regulations
  • Knowledge IT systems i.e. database
  • An understanding of equality within the workforce and how it can impact on this post.
  • Is able to legally work within the UK
  • Is able to work with children or vulnerable adults

Desirable

  • Experience of reception duties / customer care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Solent NHS Trust

Address

The Treetops Centre

Cosham

Hampshire

PO6 3EP


Employer's website

https://www.solent.nhs.uk/join-us/ (Opens in a new tab)

Employer details

Employer name

Solent NHS Trust

Address

The Treetops Centre

Cosham

Hampshire

PO6 3EP


Employer's website

https://www.solent.nhs.uk/join-us/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Hiring Manager

Penny Burley

Penny.burley@solent.nhs.uk

07469908368

Details

Date posted

11 March 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

449-Team3-1546

Job locations

The Treetops Centre

Cosham

Hampshire

PO6 3EP


Supporting documents

Privacy notice

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