Business Support Assistant Administrator

Job summary

We are looking for a well organised and highly motivated full-time Business Support Administrator to join and support our School Aged Immunisation Team based at the Battenburg Child Development Centre, Portsmouth.

Our Service is made up of Paediatric Immunisation Nurses and Health Care Support workers, who, together with our Business Support Team, provide all school aged Immunisations across Southampton, Portsmouth and the Isle of Wight. Therefore, we are looking for someone who is passionate about customer / patient experience with a can do attitude.

The successful applicant will:

• be a good team player
• be able to use own initiative and apply a common sense approach to problems
• have a meticulous eye for detail, an enquiring mind and a willingness to learn
• be strong communication skills with the ability to communicate effectively at all levels
• be organised, able to multi task and work under pressure
• have the ability to use Microsoft applications, Excel, Word and Outlook
• have a full driving license and access to a car.

We have 1 position available at 37.5hrs per week

For more details regarding this post please read the attached job description and specification. If you are looking for a new challenge and meet the skills and qualities required, we really look forward to hearing from you.

For further information about the post or you would like to have an informal discussion, please call Emma Buckley on 0300 123 5074 or email Emma.Buckley@solent.nhs.uk

Main duties of the job

• Word processing of correspondence eg. letters, reports, forms, tables, agendas, minutes & presentation material using appropriate I.T. packages
• To send letters & compose routine basic letters within sphere of responsibility.
• To use Trust email & intranet systems as required
• Answer daily enquiries made over the phone & in person, taking accurate messages. Ensuring messages are prioritised & passed on to the most appropriate person
• To ensure that post is collected & distributed in accordance with local team agreement
• Liaise with others on matters agreed within sphere of responsibility. On occasions may have to exchange confidential & sensitive information to team members
• To maintain high standards of customer service by responding in a helpful & friendly manner to all interactions with colleagues, service users & other professionals
• Carry out routine daily admin processes & which may involve retrieving information from electronic systems or from manual filing systems in accordance with Trust policies & procedures
• Request & maintain levels of office stationery
• Deal with maintenance requisitions, maintain the necessary paperwork & coordinate the ordering/delivery of supplies for the team when requested, seeking authorised signatory
• Provide cover for absence & annual leave of other administrative staff if specified to do so by the Business Administrator.

About us

At Solent, our teams mirror the communities we serve. The Equality, Diversity, Inclusion, and Belonging plan fosters authenticity, ensuring every Solent NHS Trust member feels visible, validated, and valued.

The Annual Staff survey positions us among top-performing Community and Mental Health trusts in 3 of 9 themes:

• Compassion and inclusivity
• Each voice matters
• Staff Engagement

Our commitment to enhancing diversity, inclusion, and belonging fosters a strong sense of uniqueness, celebrated among colleagues, contributing to excellent patient outcomes.

We welcome applications from underrepresented communities, offering an informal chat for those uncertain about job fit. Our revamped recruitment process prioritizes inclusivity, aligned with Disability Confident and Armed Forces Covenant guaranteed interviews.

Join our 7 staff networks:

DisAbility

LGBTQ+Allies

Carers

50+

Multi Faith

Black, Asian, and minority ethnic

Veterans

Solent supports flexible working, providing a carer's passport. Our award-winning Health and Wellbeing service, including Employment Disability, Neurodivergent, and Menopause support, makes Solent NHS an inclusive workplace.

We promote staff vaccination as the primary defense against Flu and Covid-19. Join us in contributing to outstanding patient outcomes in a diverse and inclusive environment.