Long Covid Vocational Rehabilitation Care Coordinator

Job summary

This is an exciting opportunity to join our Vocational Rehabilitation Service on a fixed term contract, providing 'return to work' education, advice, rehabilitation and support to patients with a Long Covid diagnosis.

This role would be best suited to an individual with experience working within health or social care settings, has experience working with people and has good communication and reasoning skills. The ideal candidate will be confident working virtually, using IT platforms for daily communications with both the clinical Team and patients both one to one and in groups. This post requires an NVQ level 3 or equivalent experience relevant to health and social care. Existing coaching skills and awareness of both the physical and mental health impacts of a long covid diagnosis would be desirable.

Solent Long Covid Service is available to Southampton and Portsmouth populations. Service delivery includes assessment, digital innovation application, and group work. The service is multidisciplinary crossing primary, secondary and community care. The service core clinical staffing of community physiotherapy, occupational therapy, nursing and non-clinical care co-ordinators with weekly multi service and profession MDT's for complex patient care in parallel or signposting. Care co-ordinators for each locality support patients navigate the complex pathways and support in the treatment pathway.

This post is fixed term until 31st March 2024.

Main duties of the job

As guided by the responsible clinician, prepare and deliver follow up appointment outcomes to identified patients.

Work independently within clearly defined protocols.

Co-ordinating multiple and complex pathways of onward referral spanning regional area.

Contacting local providers, community care provision to support patient care and journey.

Reviewing patient records to ensure timely diagnostics or other test reports are received and available for the responsible clinician to review.

Supporting the responsible clinician of the patient in onward referral, document processing, requests.

Excellent communication skills to relay important and clinical information.

Technological ability with a variety of systems to support digital/virtual group sessions.

Monitor app messages and ensure responsible clinician is sighted and aware of messages where appropriate and of clinical nature.

Work closely with the responsible clinicians, supporting journeys available to the patient and carers.

Acting as a single point of contact for patient to navigate the health care system.

Breaking down traditional barriers between health and care organisations.

About us

Make a difference with us

If you are looking for somewhere you can make a real difference and are passionate about keeping people safe, well and out of hospital, a career with us may be just what you're looking for. At Solent NHS Trust, we strive to make a difference to the health and wellbeing of our communities.

We are proud to be an organisation which is focused on our people and we welcome people who share our values to come and work with us.

To deliver great care that is safe, simple and easy to access

To be a caring, flexible and supportive place to work

To deliver the best value for money

Our shared values support the development of a strong working culture. They breathe life into our organisation -- guiding and inspiring all of our actions and decisions. They enable us to be better at what we do and create a great place for our staff to work, whilst ensuring we provide the highest quality of care to our patients.

In creating our values, we spent time listening to our employees and members. Based on what people told us, we created our HEART values to reflect the deep belief that we are caring organisation at the centre of our community: Honesty, Everyone counts, Accountable, Respectful, Teamwork.

We are an accredited Real Living Wage employer.

We encourage and support our staff to be vaccinated as this remains the best line of defence against Covid-19.