Solent NHS Trust

Community Mental Health Administration Supervisor

Information:

This job is now closed

Job summary

We are currently looking for a Community Mental Health Team Administration Supervisor to join our Business Admin Support Team based at St Mary's Health Campus in Portsmouth.

You will work with a management team to lead and inspire a team of Secretaries, Administrators and Receptionists who support our Clinical staff, Doctors and Senior Leadership Team to provide effective and efficient support enabling the service to provide the best care to our patients. The role will also see you providing support to the B5 Admin Manager, Business Support Manager and Business Manager with projects/tasks etc as needed. Ideally you will have experience in a management/leadership role or an equivalent qualification.

You must have excellent written and verbal communication skills and be able to work flexibly, multitask and prioritise your work throughout the day, as well as enjoy a very varied workload. You will be comfortable working alone or with colleagues and will have a good knowledge of Microsoft Applications. Our CMHT team provide care to Portsmouth patients and work closely with our Inpatient Teams based at St James' Hospital. Solent is proud to support career development, and through regular supervisions and annual appraisals you will support your team to achieve their goals, whilst yourself benefiting from our fantastic Learning and Development opportunities to further your own skills and knowledge giving you the best opportunity to further your own career with Solent NHS Trust.

Main duties of the job

  • To provide comprehensive administrative and clerical support to the service
  • To manage and supervise a team of Administrative staff as required
  • To effectively prioritise personal and team workload maintaining confidentiality and diplomacy at all times
  • To undertake admin and clerical duties relevant to the Service commensurate with Band 4 levels of responsibility
  • To work without direct supervision and show extensive use of initiative in prioritising and making decisions in relation to effectively supporting the smooth operation of the service
  • To ensure that the processes and procedures for the Community Mental Health Team, St Mary's Community Health Campus are followed and maintained on those entering and leaving the building
  • To carry out other duties as necessary to meet the changing needs of Solent NHS Trust, in accordance with management requirements and appropriate to banding
  • All duties will be carried out within the Trust's Information Governance, recording, and data sharing procedures and guidance

About us

Make a difference with us

If you are looking for somewhere you can make a real difference and are passionate about keeping people safe, well and out of hospital, a career with us may be just what you're looking for. At Solent NHS Trust, we strive to make a difference to the health and wellbeing of our communities.

We are proud to be an organisation which is focused on our people and we welcome people who share our values to come and work with us.

To deliver great care that is safe, simple and easy to access

To be a caring, flexible and supportive place to work

To deliver the best value for money

Our shared values support the development of a strong working culture. They breathe life into our organisation -- guiding and inspiring all of our actions and decisions. They enable us to be better at what we do and create a great place for our staff to work, whilst ensuring we provide the highest quality of care to our patients.

In creating our values, we spent time listening to our employees and members. Based on what people told us, we created our HEART values to reflect the deep belief that we are caring organisation at the centre of our community: Honesty, Everyone counts, Accountable, Respectful, Teamwork.

We are an accredited Real Living Wage employer.

We encourage and support our staff to be vaccinated as this remains the best line of defence against Covid-19.

Details

Date posted

08 December 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

449-Team2-1333

Job locations

St Mary's Community Health Campus

Milton Road

Portsmouth

Hampshire

PO3 6AD


Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

  • GCSE grade C/4 in English or equivalent

Desirable

  • Management/Leadership qualification or equivalent experienceLevel 4 Diploma in Business Administration or relevant experience

Experience

Essential

  • Working to strict deadlines and under pressureWorking without direct supervision

Desirable

  • Experience in a leadership/managerial roleExperience of leading/managing people in a Health or Social Care settingExperience of organising and running an office whilst managing staffDelivery of appraisals and supervisionKnowledge of hospital/clinic procedures and systemsGood Knowledge of SystmOneUnderstands medical terminology
Person Specification

Qualifications

Essential

  • GCSE grade C/4 in English or equivalent

Desirable

  • Management/Leadership qualification or equivalent experienceLevel 4 Diploma in Business Administration or relevant experience

Experience

Essential

  • Working to strict deadlines and under pressureWorking without direct supervision

Desirable

  • Experience in a leadership/managerial roleExperience of leading/managing people in a Health or Social Care settingExperience of organising and running an office whilst managing staffDelivery of appraisals and supervisionKnowledge of hospital/clinic procedures and systemsGood Knowledge of SystmOneUnderstands medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Solent NHS Trust

Address

St Mary's Community Health Campus

Milton Road

Portsmouth

Hampshire

PO3 6AD


Employer's website

https://www.solent.nhs.uk/join-us/ (Opens in a new tab)

Employer details

Employer name

Solent NHS Trust

Address

St Mary's Community Health Campus

Milton Road

Portsmouth

Hampshire

PO3 6AD


Employer's website

https://www.solent.nhs.uk/join-us/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Community MH Teams Administration Manager

Ainsley Brooks

ainsley.brooks@solent.nhs.uk

03001233921

Details

Date posted

08 December 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

449-Team2-1333

Job locations

St Mary's Community Health Campus

Milton Road

Portsmouth

Hampshire

PO3 6AD


Supporting documents

Privacy notice

Solent NHS Trust's privacy notice (opens in a new tab)