Healthcare Support Worker - Bank

Job summary

Are you looking for flexible work as a Healthcare Support Worker? Would you like to use your existing skills in an inpatient NHS setting?

Our Bank Healthcare Support Workers support our inpatient wards, Community Settings and Mental Health Wards. We need you to have a caring and compassionate nature, be eager to learn and truly want the best for our patients.

As a Healthcare Support Worker, you will work as part of a varied team, providing planned personal and rehabilitation care for patients following the direction of a multi-disciplinary team in the service you're working in. You will work with patients to help them fulfil their needs, motivate them through their treatment and ensure patient safety at all times.

We are looking for Healthcare Support Workers to support our teams in Southampton and Portsmouth.

As part of our temporary staffing service you will have the flexibility to work at times and in locations that suit you, helping you achieve a good work/life balance. You will also have access to a full programme of training and a range of employee benefits: NHS Pension, hourly rate uplift for unsociable hours, and an incredibly warm and welcoming organisation.

Main duties of the job

• Support patients with their rehabilitation and recovery, respecting them as individuals, supporting them and understanding their right to express their needs
• Be the main provider of personal care for patients where required
• Facilitate and lead patient-focus groups and activities
• Use appropriate approved conflict resolution and management of aggression techniques (e.g. PMVA), to de-escalate challenging situations as required for the role.
• Accurately assess, describe and record observations on progress or change in both patients' mental and physical state using appropriate assessment tools, escalating any concerns as appropriate
• Undertake clinical and environmental risk assessments and document key risk areas, seeking guidance from more senior staff when dealing with cases indicating a high level of risk
• To raise incidents appropriately via the reporting system in an accurate, objective and concise manner
• Provide information on improving health and wellbeing and signposting to other agencies as appropriate
• To undertake escort duties to other hospitals or care settings as required
• To ensure timely and accurate recording of patient information on patient systems

About us

Make a difference with us

If you are looking for somewhere you can make a real difference and are passionate about keeping people safe, well and out of hospital, a career with us may be just what you're looking for. At Solent NHS Trust, we strive to make a difference to the health and wellbeing of our communities.

We are proud to be an organisation which is focused on our people and we welcome people who share our values to come and work with us.

To deliver great care that is safe, simple and easy to access

To be a caring, flexible and supportive place to work

To deliver the best value for money

Our shared values support the development of a strong working culture. They breathe life into our organisation -- guiding and inspiring all of our actions and decisions. They enable us to be better at what we do and create a great place for our staff to work, whilst ensuring we provide the highest quality of care to our patients.

In creating our values, we spent time listening to our employees and members. Based on what people told us, we created our HEART values to reflect the deep belief that we are caring organisation at the centre of our community: Honesty, Everyone counts, Accountable, Respectful, Teamwork.

We are an accredited Real Living Wage employer.

We encourage and support our staff to be vaccinated as this remains the best line of defence against Covid-19.