Solent NHS Trust

Business Support Team Manager

Information:

This job is now closed

Job summary

This could be the sign you've been looking for!

Child and Families Business Support is a collective of teams providing administrative support to a variety of healthcare services across East/West Hampshire. The core service offer includes PA/Secretarial Services to senior leaders, medical transcription services and other general patient administration services for community care.

We're looking for a Team Manager to oversee the team to ensure effective leadership and administrative support is being provided. In the role, you can expect to have line management responsibilities, support with recruitment activities and work in connection with the Operational Support Manager to develop the day to day operations.

This position is for a period of 12 months.

Main duties of the job

To act as deputy to the Operation Support Manager for the professional and operational leadership and line management to the Administration workforce across the portfolio of services operating within Child and Families Physical Health Services to ensure effective and efficient support is available to all clinical services.

To directly line manage a team of 3 Team Leaders and 1 senior administrators with overall responsibility of a further 20 administrators.

The role is in Physical Health which has the following service areas; Community Paediatric Medical Service, Childrens Community Nursing, Childrens Continence, Childrens Asthma Service and Looked After Children.

About us

Make a difference with us

If you are looking for somewhere you can make a real difference and are passionate about keeping people safe, well and out of hospital, a career with us may be just what you're looking for. At Solent NHS Trust, we strive to make a difference to the health and wellbeing of our communities.

We are proud to be an organisation which is focused on our people and we welcome people who share our values to come and work with us.

To deliver great care that is safe, simple and easy to access

To be a caring, flexible and supportive place to work

To deliver the best value for money

Our shared values support the development of a strong working culture. They breathe life into our organisation -- guiding and inspiring all of our actions and decisions. They enable us to be better at what we do and create a great place for our staff to work, whilst ensuring we provide the highest quality of care to our patients.

In creating our values, we spent time listening to our employees and members. Based on what people told us, we created our HEART values to reflect the deep belief that we are caring organisation at the centre of our community: Honesty, Everyone counts, Accountable, Respectful, Teamwork.

We are an accredited Real Living Wage employer.

We encourage and support our staff to be vaccinated as this remains the best line of defence against Covid-19.

Details

Date posted

24 November 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Flexible working

Reference number

449-Team3-1495

Job locations

Adelaide Health Centre, Western Community Centre

William Macleod Way

Southampton

Hampshire

SO16 4XE


Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent experience in relevant roles
  • Management/Leadership qualification or equivalent experience
  • Evidence of continued professional development relevant to this post

Experience

Essential

  • Experience of organising and running an office whilst managing staff
  • Working to strict deadlines and under pressure
  • Delivery of appraisals and supervision
  • Demonstrated experience of managing large teams, including performance management experience

Desirable

  • Experience of leading/managing people in a Health or Social Care setting
Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent experience in relevant roles
  • Management/Leadership qualification or equivalent experience
  • Evidence of continued professional development relevant to this post

Experience

Essential

  • Experience of organising and running an office whilst managing staff
  • Working to strict deadlines and under pressure
  • Delivery of appraisals and supervision
  • Demonstrated experience of managing large teams, including performance management experience

Desirable

  • Experience of leading/managing people in a Health or Social Care setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Solent NHS Trust

Address

Adelaide Health Centre, Western Community Centre

William Macleod Way

Southampton

Hampshire

SO16 4XE


Employer's website

https://www.solent.nhs.uk/join-us/ (Opens in a new tab)

Employer details

Employer name

Solent NHS Trust

Address

Adelaide Health Centre, Western Community Centre

William Macleod Way

Southampton

Hampshire

SO16 4XE


Employer's website

https://www.solent.nhs.uk/join-us/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Hiring Manager

Michelle Swindell

Michelle.Swindell@solent.nhs.uk

02381031493

Details

Date posted

24 November 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Flexible working

Reference number

449-Team3-1495

Job locations

Adelaide Health Centre, Western Community Centre

William Macleod Way

Southampton

Hampshire

SO16 4XE


Supporting documents

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