Job summary
An exciting opportunity has arisen for an experienced and motivated Senior Sister/Charge Nurse to join our busy Main Outpatients Department and Phlebotomy at Solihull. Main Outpatient supports a wide range of specialties, including both surgical and medical clinics.
This is a key leadership role within a dynamic, forwardthinking multidisciplinary team committed to delivering highquality, patientcentred care. Phlebotomy provides a full service to the wards, outpatients and antenatal.
You will play a pivotal role in the daytoday management of the department, ensuring safe and effective clinical practice, supporting service development, and fostering a positive, inclusive team culture. Outpatient services were recently awarded Outstanding following their CQC inspection, and we are looking for someone who is passionate, proactive, and dedicated to continuing this standard of excellence. The successful candidate will be an inspiring leader who can drive quality improvement, support innovation, and maintain the high level of patient care that our services are recognised for.
Main duties of the job
Provide visible, supportive leadership to nursing and support teams across Main Outpatients and Phlebotomy.
Ensure safe, effective, and evidencebased care is consistently delivered to all patients.
Support the development and implementation of clinical pathways, quality initiatives, and service improvements.
Lead, develop, and motivate staff through coaching, supervision, performance reviews, and ongoing professional development.
Oversee workforce planning, including rota coordination, staffing allocation, and effective skillmix utilisation.
Maintain high standards of infection prevention, safeguarding, health and safety, and risk management.
Work collaboratively with consultants, AHPs, administrative teams, and operational leads to ensure smooth clinic flow and an excellent patient experience.
Promote a culture of learning, innovation, and continuous quality improvement, in line with the department's Outstanding CQC rating.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications
Essential
- *Registered Adult Nurse on NMC register
Desirable
- *Health care management / Leadership Qualification
Experience
Essential
- *Professional Portfolio which demonstrates continuing professional development, evidence of ability to maintain professional registration
- *Substantial relevant and recent clinical experience within a complex health care setting or Acute NHS setting working as a deputy Manager Band 6 position including the supervision and education of junior staff/ students .
- *Can demonstrate understanding / experience / in practice based supervision / assessment as detailed in the Nursing & Midwifery Council ( NMC ) standards for student supervision and assessment
- *Demonstrable current, recent experience of team leadership and management within the healthcare setting.
- *Demonstrable understanding of the management responsibility for pay and non-pay resources associated with the clinical service.
- *Evidence of effective multi-professional working.
- *Experience of being a mentor
- *Demonstration of a significant contribution to innovative practice or change management
- *Experience in interviewing and selection of staff
- *Experience in learning from incidents /complaints and supporting changes in practice
- *Demonstrate an ability, experience, passion in the following areas. (E )
- oLeadership
- oTeam building
- oManaging Resources
- oTime management
- oRole modelling
- oChange management/ clinical developments
- oClinical governance
- oAudit and research
- oWorkforce planning / management
- oNHS policy and political awareness
- oKnowledge of clinical governance
Additional Criteria
Essential
- *Demonstrates the key strengths and motivators for relating to others.
- *Competence in expanded clinical practice associated with the role.
- *Excellent communication skills both written and verbal.
- *I.T skills
- *Proven ability to analyse data and identify data trends
- *Able to effectively present information to groups /health care professionals.
- *Ability to work under pressure across competing demands /properties.
- *Positive and enthusiastic attitude
- *Approachable and friendly
- *Supportive
- *Flexible
- * Well organised
- *Good communicator
- *Ability to delegate and supervise
- TBC at appointment
- *Willingness to work core shift patterns for the area Monday to Friday with occasional out of hours /weekend working
- OR
- *Undertake a range of shift patterns to cover 24/7 period when working as part of a peer group with occasions of out of hours / weekend working
Person Specification
Qualifications
Essential
- *Registered Adult Nurse on NMC register
Desirable
- *Health care management / Leadership Qualification
Experience
Essential
- *Professional Portfolio which demonstrates continuing professional development, evidence of ability to maintain professional registration
- *Substantial relevant and recent clinical experience within a complex health care setting or Acute NHS setting working as a deputy Manager Band 6 position including the supervision and education of junior staff/ students .
- *Can demonstrate understanding / experience / in practice based supervision / assessment as detailed in the Nursing & Midwifery Council ( NMC ) standards for student supervision and assessment
- *Demonstrable current, recent experience of team leadership and management within the healthcare setting.
- *Demonstrable understanding of the management responsibility for pay and non-pay resources associated with the clinical service.
- *Evidence of effective multi-professional working.
- *Experience of being a mentor
- *Demonstration of a significant contribution to innovative practice or change management
- *Experience in interviewing and selection of staff
- *Experience in learning from incidents /complaints and supporting changes in practice
- *Demonstrate an ability, experience, passion in the following areas. (E )
- oLeadership
- oTeam building
- oManaging Resources
- oTime management
- oRole modelling
- oChange management/ clinical developments
- oClinical governance
- oAudit and research
- oWorkforce planning / management
- oNHS policy and political awareness
- oKnowledge of clinical governance
Additional Criteria
Essential
- *Demonstrates the key strengths and motivators for relating to others.
- *Competence in expanded clinical practice associated with the role.
- *Excellent communication skills both written and verbal.
- *I.T skills
- *Proven ability to analyse data and identify data trends
- *Able to effectively present information to groups /health care professionals.
- *Ability to work under pressure across competing demands /properties.
- *Positive and enthusiastic attitude
- *Approachable and friendly
- *Supportive
- *Flexible
- * Well organised
- *Good communicator
- *Ability to delegate and supervise
- TBC at appointment
- *Willingness to work core shift patterns for the area Monday to Friday with occasional out of hours /weekend working
- OR
- *Undertake a range of shift patterns to cover 24/7 period when working as part of a peer group with occasions of out of hours / weekend working
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
