University Hospitals Birmingham NHS Foundation Trust

Band 3 Office Administrator - Cellular Pathology

The closing date is 14 April 2026

Job summary

Pathology is the department that studies and understands how illness and diseases develop and the impact they have on people. Across University Hospital Birmingham's (UHB) the pathology laboratories support patient care through diagnosis, treatment and research through their well respected and accredited laboratories.

Our administrative and clerical teams are essential to the smooth running of the laboratories, and the Cellular Pathology department are seeking MDT coordinators to join their team. In this role, you will organise slides and reports for MDT meetings alongside general administrative duties, working closely with colleagues and the office manager to have a positive impact on patient care.

Although the role will be site specific to work at Birmingham Heartlands Hospital, there may occasionally be a requirement to work cross-site at the Queen Elizabeth Hospital Birmingham. As part of this team, you will be a reliable and committed team member who represents out Trust values of Kind, Connected and Bold. Previous administrative experience is essential, along with strong organisational and communication skills and a high level of attention to detail.

The role requires efficient and flexible team working to meet service demands. Good communication skills and the ability to effectively prioritise own workload is essential.

Main duties of the job

The successful candidate will be self-motivated and required to handle sensitive data, at times working under pressure whilst dealing with people on all levels. Good keyboard skills are essential.

Duties include;

*Co-ordinating Multi-Disciplinary Team meetings (MDTs).

*Logistical planning the transportation of diagnostic material to external Trusts and

organisations.

*Receipt and booking in of diagnostic material (wax blocks and glass slides) sent for

reporting and expert opinion.

*Dealing with telephone and email queries.

*General administrative duties.

Under the 'Supporting Information' section of your application please state how your current knowledge, skills and abilities meet the criteria for this job. Only applications which include answers to the following questions will be considered for shortlisting.

1.This role involves inputting data and booking-in patient information onto the Laboratory IT system (Telepath). Give examples of any experience you have of data entry and inputting figures?

2.You will be required to interact with colleagues of all levels. Describe your experiences of this in your previous or current employment?

3.The role will involve working to very tight deadlines. Provide examples of having to do this in your current or past role, and strategies you have used when required to work under pressure.

Please limit your answers to 150 words per question.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

Date posted

07 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-9014826

Job locations

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS


Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

  • *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
  • *Business Administration NVQ level 3 or equivalent experience in an administrative environment

Experience

Essential

  • *Experience of dealing with the Public/Customer service experience
  • *Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
  • *Experience of using IT systems

Desirable

  • *Experience of working in a busy environment
  • *Experience of working in Healthcare

Additional Criteria

Essential

  • *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
  • *Good keyboard/ IT skills
  • *Good organisation skills and ability to multitask
  • *Good time management skills Ability to deal professionally with enquiries from staff, Patients and Visitors
  • *Ability to problem solve
  • *Understand confidentiality and apply the principles in every day working practice
  • *Ability to pay attention to detail where there are predictable interruptions to the work pattern
  • *Ability to deal with stressful situations and sensitive issues
  • *Work effectively and flexibly as part of a team to meet the needs of the services
  • *Confident in dealing with people at all levels
  • *Must be able to demonstrate an understanding of equality and diversity
  • *Mature open and flexible approach to work
  • *Demonstrates care and compassion
  • *Good inter-personal and communication skills.
  • *Good organisational skills
  • *Team Player
  • *Conscientious
  • *Demonstrates reliability, motivation and commitment
  • *Ability to travel to multiple sites

Desirable

  • *Ability to work under pressure and deal with stressful situations
Person Specification

Qualifications

Essential

  • *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
  • *Business Administration NVQ level 3 or equivalent experience in an administrative environment

Experience

Essential

  • *Experience of dealing with the Public/Customer service experience
  • *Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
  • *Experience of using IT systems

Desirable

  • *Experience of working in a busy environment
  • *Experience of working in Healthcare

Additional Criteria

Essential

  • *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
  • *Good keyboard/ IT skills
  • *Good organisation skills and ability to multitask
  • *Good time management skills Ability to deal professionally with enquiries from staff, Patients and Visitors
  • *Ability to problem solve
  • *Understand confidentiality and apply the principles in every day working practice
  • *Ability to pay attention to detail where there are predictable interruptions to the work pattern
  • *Ability to deal with stressful situations and sensitive issues
  • *Work effectively and flexibly as part of a team to meet the needs of the services
  • *Confident in dealing with people at all levels
  • *Must be able to demonstrate an understanding of equality and diversity
  • *Mature open and flexible approach to work
  • *Demonstrates care and compassion
  • *Good inter-personal and communication skills.
  • *Good organisational skills
  • *Team Player
  • *Conscientious
  • *Demonstrates reliability, motivation and commitment
  • *Ability to travel to multiple sites

Desirable

  • *Ability to work under pressure and deal with stressful situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Val Manning

val.manning@uhb.nhs.uk

01213713330

Details

Date posted

07 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-9014826

Job locations

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS


Supporting documents

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