University Hospitals Birmingham NHS Foundation Trust

Band 2 Pharmacy Assistant

The closing date is 02 April 2026

Job summary

We are looking for a motivated and reliable Pharmacy Assistant Technical Officer to join our busy and supportive pharmacy team. This is an excellent opportunity to be part of a service that plays a vital role in ensuring patients receive their medicines safely, efficiently and on time across the Trust.

Working within a large and dynamic hospital pharmacy department, you will gain experience across several areas including reception, stores and distribution and ward deliveries. The role is varied and hands-on, involving close working with pharmacists, technicians and clinical teams to support the safe supply and movement of medicines throughout the hospital.

This position is ideal for someone who enjoys working in a fast-paced healthcare environment, has strong attention to detail and takes pride in delivering high standards of service. You will be supported with training and development opportunities, including working towards recognised pharmacy qualifications, enabling you to build valuable skills and develop within hospital pharmacy services.

For further information please contact:

Karishma Chavda -- Dispensary Manager, Heartlands

Tel: 0121 424 42470 ext. 42470

Email: Karishma.chavda@uhb.nhs.uk

Main duties of the job

Support the delivery of a safe and efficient pharmacy service by carrying out a range of technical, clerical and distribution duties within the pharmacy department, including replenishing ward stock supplies and receiving deliveries from the warehouse to ensure medicines are checked, stored and available for patient care.

Receive, book and track prescriptions using the pharmacy computer system, ensuring information is recorded accurately and directed to the correct processing pathway.

Assist with the preparation and delivery of medicines to wards and clinical areas, ensuring delivery records are accurate and signatures are obtained.

Support pharmacy stores by receiving deliveries, checking goods against delivery notes, storing stock correctly and assembling ward orders for distribution.

Work within the dispensary when required to support the supply of medicines, including assisting with dispensing activities under supervision.

Maintain emergency medicine supplies, carry out routine stock checks and support audits to ensure compliance with safety and storage standards.

Follow Trust policies, pharmacy procedures and health and safety requirements at all times.

Demonstrate strong attention to detail, good communication skills, reliability and the ability to work both independently and as part of a team in a busy healthcare environment.

Please refer to the full Job Description and Person Specification for a comprehensive list of duties and responsibilities associated with this role.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Date posted

26 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 to £25,272 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-9015315-1

Job locations

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

*Educated to Secondary School standard
*GCSEs C/4 or above (or equivalent) in Mathematics and English
*Holds or is willing to work towards an NVQ level 2 Certificate in Pharmacy Service Skills (QCF) and BTEC Level 2 Certificate in Pharmaceutical Science

Desirable

*Accredited Dispensing Assistants course

Experience

Essential

*Evidence of previous work experience relevant to the position such as warehouse or stores, reception duties etc
*Evidence of experience within a team environment
*Experienced in customer relations
*Understanding of Health and Safety at Work, manual handling and COSHH
*Understanding of dispensing, stock control and supply systems and processes

Desirable

*Previous experience within a pharmacy setting
*Knowledge of hospital environment
*Knowledge of pharmacy environment
*Understanding of pharmacy related computer systems

Additional Criteria

Essential

*Able to work to strict policies and procedures
*Able to identify customer needs and deliver services to the required level
*Good verbal communication skills
*Good written communication
*Able to maintain accurate records
*Demonstrates ability to recognise own limitations referring to appropriate person when necessary
*Good numeracy skills
*Demonstrates ability to work independently and within a team
*Able to maintain confidentiality of information
*Able to adapt to change
*Good time management
*Able to demonstrate discretion and diplomacy
*Able to work accurately under pressure
*Strong attention to detail
*Reliable
*Punctual
*Enthusiastic
*Ability to travel to all UHB sites
*Able to work under close supervision
*Flexible to work in accordance with service needs
*Committed to abide by the Trust vision and values
*Able to lift moderate weights (up to 15kg)

Person Specification

Qualifications

Essential

*Educated to Secondary School standard
*GCSEs C/4 or above (or equivalent) in Mathematics and English
*Holds or is willing to work towards an NVQ level 2 Certificate in Pharmacy Service Skills (QCF) and BTEC Level 2 Certificate in Pharmaceutical Science

Desirable

*Accredited Dispensing Assistants course

Experience

Essential

*Evidence of previous work experience relevant to the position such as warehouse or stores, reception duties etc
*Evidence of experience within a team environment
*Experienced in customer relations
*Understanding of Health and Safety at Work, manual handling and COSHH
*Understanding of dispensing, stock control and supply systems and processes

Desirable

*Previous experience within a pharmacy setting
*Knowledge of hospital environment
*Knowledge of pharmacy environment
*Understanding of pharmacy related computer systems

Additional Criteria

Essential

*Able to work to strict policies and procedures
*Able to identify customer needs and deliver services to the required level
*Good verbal communication skills
*Good written communication
*Able to maintain accurate records
*Demonstrates ability to recognise own limitations referring to appropriate person when necessary
*Good numeracy skills
*Demonstrates ability to work independently and within a team
*Able to maintain confidentiality of information
*Able to adapt to change
*Good time management
*Able to demonstrate discretion and diplomacy
*Able to work accurately under pressure
*Strong attention to detail
*Reliable
*Punctual
*Enthusiastic
*Ability to travel to all UHB sites
*Able to work under close supervision
*Flexible to work in accordance with service needs
*Committed to abide by the Trust vision and values
*Able to lift moderate weights (up to 15kg)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)