University Hospitals Birmingham NHS Foundation Trust

Band 2 Pharmacy Assistant

The closing date is 29 March 2026

Job summary

Do you want to work in a busy department that is committed to providing a quality service that focuses on patient care and experience? This is your opportunity to join our diverse pharmacy teams at Good Hope and Heartlands Hospitals. Full time positions are available at both sites along with part time positions at Heartlands for weekday rotational and weekend reception cover.

You will:

*Assist in the delivery of pharmaceutical care to patients within the Trust through the provision of a safe and efficient pharmacy service

*Provide a comprehensive reception service, greeting our service users and taking in work confidently and accurately.

*Provide proficient medicines stock maintenance and distribution to wards and satellite pharmacies

You will be involved in maintaining the Pharmacy Service to wards and departments on a rotational basis.

You must be an enthusiastic and astute individual to join our busy team. Self-motivated and flexible, you will have excellent organisational and communication skills. You'll also have the ability to work effectively both independently and with the existing team.

You will have:

*The ability to develop good working relationships

*Excellent manual handling

*Good I.T/keyboard skills

*A flexible approach and commitment to accommodate the needs of the service

*Strong attention to detail

This post offers in-service development training and the opportunity to gain further qualifications including the NVQ Level 2 Award in Pharmacy Services.

Main duties of the job

Key Responsibilities

*To interpret and accurately dispense prescriptions and requests for medication

*To participate in stock supply to wards and departments and re-order as necessary

*To receive goods into the department, unpack, check and put away deliveries against relevant paperwork

*To act as front of house on reception, greeting customers and receiving in work

*To participate in the induction and training of staff

*See job description for full list

There will be a requirement to participate in extended hours, including weekend working, bank holidays and late nights on a rotational basis.

For an informal chat please contact: Nicola Holdsworth, Pharmacy Operations and Performance Manager nicola.holdsworth@uhb.nhs.uk 0121 424 7421

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Date posted

16 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 to £24,465 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-9010507

Job locations

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

*Educated to Secondary School standard
*GCSEs C/4 or above (or equivalent) in Mathematics and English
*Holds or is willing to work towards an NVQ level 2 Certificate in Pharmacy Service Skills (QCF) and BTEC Level 2 Certificate in Pharmaceutical Science

Desirable

*Accredited Dispensing Assistants course

Experience

Essential

*Evidence of previous work experience relevant to the position such as warehouse or stores, reception duties etc
*Evidence of experience within a team environment
*Experienced in customer relations
*Understanding of Health and Safety at Work, manual handling and COSHH
*Understanding of dispensing, stock control and supply systems and processes

Desirable

*Previous experience within a pharmacy setting
*Knowledge of hospital environment
*Knowledge of pharmacy environment
*Understanding of pharmacy related computer systems

Additional Criteria

Essential

*Able to work to strict policies and procedures
*Able to identify customer needs and deliver services to the required level
*Good verbal communication skills
*Good written communication
*Able to maintain accurate records
*Demonstrates ability to recognise own limitations referring to appropriate person when necessary
*Good numeracy skills
*Demonstrates ability to work independently and within a team
*Able to maintain confidentiality of information
*Able to adapt to change
*Good time management
*Able to demonstrate discretion and diplomacy
*Able to work accurately under pressure
*Strong attention to detail
*Reliable
*Punctual
*Enthusiastic
*Ability to travel to all UHB sites
*Able to work under close supervision
*Flexible to work in accordance with service needs
*Committed to abide by the Trust vision and values
*Able to lift moderate weights (up to 15kg)

Person Specification

Qualifications

Essential

*Educated to Secondary School standard
*GCSEs C/4 or above (or equivalent) in Mathematics and English
*Holds or is willing to work towards an NVQ level 2 Certificate in Pharmacy Service Skills (QCF) and BTEC Level 2 Certificate in Pharmaceutical Science

Desirable

*Accredited Dispensing Assistants course

Experience

Essential

*Evidence of previous work experience relevant to the position such as warehouse or stores, reception duties etc
*Evidence of experience within a team environment
*Experienced in customer relations
*Understanding of Health and Safety at Work, manual handling and COSHH
*Understanding of dispensing, stock control and supply systems and processes

Desirable

*Previous experience within a pharmacy setting
*Knowledge of hospital environment
*Knowledge of pharmacy environment
*Understanding of pharmacy related computer systems

Additional Criteria

Essential

*Able to work to strict policies and procedures
*Able to identify customer needs and deliver services to the required level
*Good verbal communication skills
*Good written communication
*Able to maintain accurate records
*Demonstrates ability to recognise own limitations referring to appropriate person when necessary
*Good numeracy skills
*Demonstrates ability to work independently and within a team
*Able to maintain confidentiality of information
*Able to adapt to change
*Good time management
*Able to demonstrate discretion and diplomacy
*Able to work accurately under pressure
*Strong attention to detail
*Reliable
*Punctual
*Enthusiastic
*Ability to travel to all UHB sites
*Able to work under close supervision
*Flexible to work in accordance with service needs
*Committed to abide by the Trust vision and values
*Able to lift moderate weights (up to 15kg)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)