University Hospitals Birmingham NHS Foundation Trust

Band 3 Therapy Support Worker

The closing date is 26 March 2026

Job summary

We are looking for enthusiastic Therapy Assistants with excellent communication skills to join our therapy team at Solihull Hospital.

You will have the opportunity to support the delivery of the physiotherapy and occupational therapy services to patients within the acute clinical setting. This will involve working under the supervision of registered therapists and having responsibility for an agreed clinical caseload.

The Therapy Assistant will be required to work across various acute wards including trauma and orthopaedics (T&O) and healthcare older people (HCOP) and may be required to complete domiciliary visits to patients' homes. You will be required to report back to the registered therapists regarding patient progress and maintain appropriate records of all patient interventions.

Main duties of the job

To support the delivery of the physiotherapy and occupational therapy services to patients within the acute clinical setting (T&O and HCOP) at Solihull Hospital.

This will involve accepting patients referred by the therapists for treatment, working unsupervised, reporting back regarding patient progress, informing the therapists of any problems and maintaining appropriate records. Patients will be treated according to set treatment protocols and you will be monitoring patient progression, implementing and making minor alterations to patient treatment programmes as required.

The post holder will need to be flexible, have excellent team working, organisational and time management skills, and have an awareness of the need to respect confidentiality at all times.

You will be required to complete various administration tasks alongside your clinical work. A basic knowledge of IT is desirable.

Previous experience working with elderly people or members of the general public is also desirable.

You will need to be prepared to participate in seven day working.

If you would like to discuss this post or require further details, please contact Helen Jackson , Team Lead T&O , on 0121 424 4668, helen.jackson2@uhb.nhs.uk

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

Date posted

13 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-9013016

Job locations

Solihull Hospital

Lode Ln

Solihull

West Midlands

B91 2JL


Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Person Specification

Qualifications

Essential

  • * Education to GCSE level or equivalent including English and maths
  • * Able to demonstrate competence in maths and written and spoken English
  • * Educated to A Level / NVQ 3/ BTEC or equivalent (e.g. NVQ 2 or similar vocational qualification PLUS experience working in a care setting)
  • * Care certificate or be willing to work towards this

Desirable

  • * Evidence of recent education / personal development related to Healthcare.

Experience

Essential

  • * Relevant therapy / health / social care experience
  • * Experience of dealing with people
  • * Experience of working in a team
  • * Can demonstrate a broad understanding of relevant areas of therapy, the effect of illness/critical conditions / disability on function and health and basic aims of rehabilitation
  • * Good understanding of the role of therapy support worker in the relevant area
  • * Understanding of confidentiality and data protection in healthcare

Desirable

  • * Experience of communicating with and motivating patients who may have communication difficulties
  • * Experience of working in a role supporting therapists
  • * Experience of working with the relevant patient group
  • * Broad understanding of working environment -- healthcare/NHS/UHB trust/acute care/community as applicable
Person Specification

Qualifications

Essential

  • * Education to GCSE level or equivalent including English and maths
  • * Able to demonstrate competence in maths and written and spoken English
  • * Educated to A Level / NVQ 3/ BTEC or equivalent (e.g. NVQ 2 or similar vocational qualification PLUS experience working in a care setting)
  • * Care certificate or be willing to work towards this

Desirable

  • * Evidence of recent education / personal development related to Healthcare.

Experience

Essential

  • * Relevant therapy / health / social care experience
  • * Experience of dealing with people
  • * Experience of working in a team
  • * Can demonstrate a broad understanding of relevant areas of therapy, the effect of illness/critical conditions / disability on function and health and basic aims of rehabilitation
  • * Good understanding of the role of therapy support worker in the relevant area
  • * Understanding of confidentiality and data protection in healthcare

Desirable

  • * Experience of communicating with and motivating patients who may have communication difficulties
  • * Experience of working in a role supporting therapists
  • * Experience of working with the relevant patient group
  • * Broad understanding of working environment -- healthcare/NHS/UHB trust/acute care/community as applicable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Solihull Hospital

Lode Ln

Solihull

West Midlands

B91 2JL


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Solihull Hospital

Lode Ln

Solihull

West Midlands

B91 2JL


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Helen Jackson

helen.jackson2@uhb.nhs.uk

01214244668

Details

Date posted

13 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-9013016

Job locations

Solihull Hospital

Lode Ln

Solihull

West Midlands

B91 2JL


Supporting documents

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