University Hospitals Birmingham NHS Foundation Trust

Band 3 Ward Administrator

The closing date is 12 March 2026

Job summary

The post holder will provide secretarial and administrative support to the Ward Managers and deputies, acting as personal assistant, being first point of contact for all non-clinical issues on behalf of the Senior Sister / Charge Nurse.

Main duties of the job

The Ward Administrator will work co-operatively with colleagues, as part of the team and perform additional duties as and when directed by the Senior Sister / Charge Nurse, to enable the ward nursing staff to undertake direct patient care. Work cooperatively as part of the multi-disciplinary team supporting colleagues in work associated with patient care. Ensuring the Senior Sister / Charge Nurse and deputies receive secretarial and administrative support by acting as a personal assistant.

To manage the administration and coordination of annual leave, staff attendance records and updating of personal files.

Coordinate and arrange all study and mandatory training requirements for ward staff.

Liaise with Senior Sister / Charge Nurse regarding HR and staffing issues.

Request bank and agency cover as directed by the Senior Sister / Charge Nurse

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Date posted

05 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

304-9013444-1

Job locations

Solihull Hospital

Lode Ln

Solihull

West Midlands

B91 2JL

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

Numerate and Literate
* GCSE Grade C or above in
Mathematics and English
Language or equivalent.
* RSA 2 or equivalent word
processing

Desirable

NVQ Level 3 in admin / related field or
equivalent experience.

Experience

Essential

Experience of working in either a
customer facing role or within the
general public/patients.
* Experience of a previous admin role in
a Health Care Environment.

Additional Criteria

Essential

Knowledge:
* Understanding the need for
confidentiality and to remain
impartial.
* Knowledge of need for prevention of
cross infection.
Personal Attributes:
* Ability to remain calm under pressure.
* Ability to manage difficult and
stressful situations.
* To be conscientious and hard working.
* To be reliable, flexible and honest.
* Able to use own initiative.

Desirable

* Good working knowledge of IT applications
including Microsoft Office Packages (ie.
Outlook, Word, Excel)
* Prepared to undertake further trainin

Person Specification

Qualifications

Essential

Numerate and Literate
* GCSE Grade C or above in
Mathematics and English
Language or equivalent.
* RSA 2 or equivalent word
processing

Desirable

NVQ Level 3 in admin / related field or
equivalent experience.

Experience

Essential

Experience of working in either a
customer facing role or within the
general public/patients.
* Experience of a previous admin role in
a Health Care Environment.

Additional Criteria

Essential

Knowledge:
* Understanding the need for
confidentiality and to remain
impartial.
* Knowledge of need for prevention of
cross infection.
Personal Attributes:
* Ability to remain calm under pressure.
* Ability to manage difficult and
stressful situations.
* To be conscientious and hard working.
* To be reliable, flexible and honest.
* Able to use own initiative.

Desirable

* Good working knowledge of IT applications
including Microsoft Office Packages (ie.
Outlook, Word, Excel)
* Prepared to undertake further trainin

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Solihull Hospital

Lode Ln

Solihull

West Midlands

B91 2JL

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Solihull Hospital

Lode Ln

Solihull

West Midlands

B91 2JL

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)