University Hospitals Birmingham NHS Foundation Trust

Band 2 Clinical Support Worker

The closing date is 26 February 2026

Job summary

Location: Queen Elizabeth Hospital- Multiple job role available across medicine, surgery and tertiary services

Hours: [full time 37.5hrs or minimum of 30hrs]- please be aware we will not consider candidates who cannot commit to 30 hours weekly

Salary: [Band 2 progressing to Band 3 on completion of Competencies]

Are you a compassionate, motivated individual who loves helping others? We're looking for a dedicated Healthcare Assistant (HCA) to join our team and make a real difference in the lives of our patients every day

What you'll be doing

*Providing high-quality, person centred care to patients

*Assisting with daily activities such as washing, dressing, and mobility

*Supporting clinical staff with observations and essential care tasks

*Maintaining a safe, clean, and dignified environment

*Offering emotional support and ensuring patients feel heard and valued

What we're looking for

*A caring, patient, and empathetic nature

*Excellent communication skills and a team player mindset

*Ability to stay calm under pressure

*Previous care experience is desirable but not essential -- full training will be provided

*A commitment to delivering outstanding care every day

What we offer

Comprehensive training and ongoing development

Supportive team culture and strong leadership

Opportunities to progress within the organisation

Access to wellbeing support and staff benefits

If you're passionate about caring for others and ready to start a rewarding career, we would love to hear from you

Main duties of the job

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Date posted

19 February 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 to £24,465 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

304-1098953

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

Evidence of Maths/English qualifications at Level 2 or above.
Vocational qualification at level 2 or equivalent relevant experience.
Level 2 examples: GCSE Grades 9-4 (A-C) Level 2 Diploma in health care support / NVQ, Functional Skills Level 2
Internationally educated applicants will have to evidence UK ENIC (the UK National Information Centre) Statements of compatibility

Desirable

*Care Certificate or can demonstrate prior skills, knowledge and experience that meet the 15 minimum standards described by Health Education England (HEE) Skills for Health

Experience

Essential

*Experience of working / participating as part of a team as an employee / volunteer.
*Ability to demonstrate/ articulate an understanding of the role and tasks involved and can describe the physical and emotional aspects of the role and some duties
*Can link the Trust values (Kind, Bold, Connected) to the role and provide examples from personal experience which demonstrate understanding in relation to the role
*Can explain why training / education and approaches to care need to be consistent in relation to safety and patient experience

Desirable

*Has experience of working in a person centred/ facing role in a paid or voluntary capacity.
*Understanding of the principles of safeguarding in relation to this role

Additional Criteria

Essential

*Flexible approach to shift patterns and place of work this may include working in different practice settings in different locations dependent upon service need

Person Specification

Qualifications

Essential

Evidence of Maths/English qualifications at Level 2 or above.
Vocational qualification at level 2 or equivalent relevant experience.
Level 2 examples: GCSE Grades 9-4 (A-C) Level 2 Diploma in health care support / NVQ, Functional Skills Level 2
Internationally educated applicants will have to evidence UK ENIC (the UK National Information Centre) Statements of compatibility

Desirable

*Care Certificate or can demonstrate prior skills, knowledge and experience that meet the 15 minimum standards described by Health Education England (HEE) Skills for Health

Experience

Essential

*Experience of working / participating as part of a team as an employee / volunteer.
*Ability to demonstrate/ articulate an understanding of the role and tasks involved and can describe the physical and emotional aspects of the role and some duties
*Can link the Trust values (Kind, Bold, Connected) to the role and provide examples from personal experience which demonstrate understanding in relation to the role
*Can explain why training / education and approaches to care need to be consistent in relation to safety and patient experience

Desirable

*Has experience of working in a person centred/ facing role in a paid or voluntary capacity.
*Understanding of the principles of safeguarding in relation to this role

Additional Criteria

Essential

*Flexible approach to shift patterns and place of work this may include working in different practice settings in different locations dependent upon service need

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)