University Hospitals Birmingham NHS Foundation Trust

Band 4 Medical Secretary Supervisor- Lower GI Surgery

The closing date is 27 February 2026

Job summary

We have an exciting opportunity to recruit a motivated and passionate Medical Secretary Supervisor/PA to our friendly Lower GI Surgery Team, to provide secretarial and administrative support to two Consultant Surgeons. The Lower GI Service provides a high level of care and management to patients with diagnoses of cancer and benign conditions.

The post holder will need to possess excellent typing and administrative skills, with previous secretarial experience and excellent communication and teamwork skills. Excellent time management and prioritisation skills, as well as attention to detail, are also essential in order to meet Trust Targets and tight deadlines. The post holder will work under indirect supervision and will directly contribute to and help coordinate efficient running of the Service, ensuring that a seamless approach to patient care is delivered.

If you are interested and would like to arrange an informal visit or chat, then please contact Vicky Jones on 0121 371 5882. Alternatively, please email victoria.jones3@uhb.nhs.uk.

We look forward to receiving your application.

Main duties of the job

Typing of clinical and administrative letters.

Management of waiting lists and theatre lists.

Booking/Management of Outpatient appointments.

Management of partial booking waiting lists.

Opening and distribution of incoming mail, using judgement to decide which are for urgent action.

Diary management.

Prioritise own workload to meet services needs and deadlines.

Provide effective communication via telephone, face to face and email.

Meeting Trust Targets.

Ensure that Mandatory Training is completed as required.

Data Protection and confidentiality in line with Trust policy and procedures.

Adhering to Trust Values.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

Date posted

16 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1099183

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Person Specification

Qualifications

Essential

  • * Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
  • * Business Administration NVQ level 3 or equivalent experience in a clerical environment
  • * AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
  • * Working knowledge of medical terminology

Experience

Essential

  • * Experience of working as a Medical Secretary
  • * Experience of dealing with the Public/Customer service experience
  • * Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
  • * Experience of using IT systems
  • * Experience of working in Healthcare
  • * Good Organisational skills
  • * Able to use own initiative and deal with the unpredictable
  • * Able to work under pressure and to multitask
  • * Able to work to deadlines

Desirable

  • * Experience of working in a busy environment
Person Specification

Qualifications

Essential

  • * Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
  • * Business Administration NVQ level 3 or equivalent experience in a clerical environment
  • * AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
  • * Working knowledge of medical terminology

Experience

Essential

  • * Experience of working as a Medical Secretary
  • * Experience of dealing with the Public/Customer service experience
  • * Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
  • * Experience of using IT systems
  • * Experience of working in Healthcare
  • * Good Organisational skills
  • * Able to use own initiative and deal with the unpredictable
  • * Able to work under pressure and to multitask
  • * Able to work to deadlines

Desirable

  • * Experience of working in a busy environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Victoria Jones

victoria.jones3@uhb.nhs.uk

01213715882

Details

Date posted

16 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1099183

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Supporting documents

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