Band 2 Ward Clerk - Patient Administration
The closing date is 17 February 2026
Job summary
We are delighted to offer an exciting opportunity for two enthusiastic individuals to join our Patient Administration Team at Good Hope Hospital, we currently have two vacancies on permanent contracts.
Full time position:
This is a full-time post of 37.5 hours per week, working as a Ward Clerk providing support to the wards within the Maternity block at Good Hope Hospital, with occasional cover across other Good Hope wards. The role is worked over 7.5 hours per day, from 9.30am to 5.30pm, Monday to Friday. There is no requirement to work weekends or bank holidays as part of this contract.
Part time position:
This post involves working 23 hours per week as part of the team within the Same Day Emergency Care areas and the Acute Medical Unit (AMU). The successful candidate will work two 11.5-hour shifts per week on an unpatterned rota, covering both day and night shifts across a seven-day period. This role includes weekend and bank holiday working, including shifts over the Christmas and New Year period.
You will play a key role in supporting the smooth running of ward administration, helping ensure a high standard of patient care through effective record-keeping and communication.
Interviews will be held during the last week in February 2026.
Main duties of the job
As a Ward Clerk you are first point of contact and are based on the wards reception desk welcoming patients / visitors onto the ward, answering door buzzers, telephones and any queries that arise from staff or visitors.
The role will consist of a strong emphasis on data quality, customer care, taking a lead role in maintaining accurate patient notes, filing and inputting data, this will include admissions and discharges on the Trust electronic patient administration system (Oceano PAS) at all times. Provide full admin and clerical support to the ward multidisciplinary team. Effective teamwork and a keen focus on the Trusts Vision & Values are essential.
The successful applicant will have a good level of education and be able to demonstrate excellent motivational, organisational and communication skills, while having the ability to stay focused in a busy environment. You will also have good key board skills with a high level of accuracy and the ability to work individually and as part of a team.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
13 February 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 to £24,465 a year
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
304-1098879
Job locations
Good Hope Hospital
Rectory Rd
Sutton Coldfield
West Midlands
B75 7RR
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Good Hope Hospital
Rectory Rd
Sutton Coldfield
West Midlands
B75 7RR
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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