Band 3 Inpatient Waiting List Co-ordinator - Neurosurgery
The closing date is 26 February 2026
Job summary
CDG 10b are looking to recruit a highly motivated, adaptable, reliable, enthusiastic forward thinking, proactive Inpatient Waiting List Co-ordinator within Neurosurgery.
The role will require working as part of the dynamic Inpatient Waiting list team which provides excellent and comprehensive administration support to the department's Inpatient Waiting Lists and Theatre lists.
The role will require providing a compassionate & professional service, highlighting your key skills in communication and efficient multi-tasking as you work in conjunction with a range of different colleagues, patients, service users and internal & external stakeholders to ensure that we put the patient at the forefront of our services as the role will be the main point of contact for Inpatient Waiting List enquiries.
The role will require making the best use of available resources to meet Trust and National NHS targets (including the 18 weeks RTT waiting time & theatre lists productivity), proactively identifying risks & challenges to the service and taking corrective action by informing the Team Leader.
This role will be a platform to bring new innovative processes to the service. The post holder will be proactively supported in developing new skills, knowledge, and experiences. The post holder will work under direct supervision and will directly impact and contribute to the efficient running of the service by ensuring that a seamless approach to patient care is delivered.
Main duties of the job
* To schedule patients into theatres using the criteria set out by the Trust and the clinical speciality, identifying capacity shortfalls
* Regular validation the waiting list to reduce waiting list numbers (and overall waiting times)
* Processing patient appointment attendance using a variety of hospital information systems
* Create documents / spreadsheets / reports as required using IT Systems
* Use Trust systems to input electronic data as required
* To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries
* Receiving and dealing with telephone enquiries as appropriate
* To maintain diaries as required
* Input and look up data on Trust IT systems in accordance with Trust policy
* Analyse and extract complex data sets from a number of different sources
* To assist colleagues as directed by the Supervisor/Line Manager in times of pressure of work
* Co-operate in the introduction of new technology and new working practices to ensure the smooth running of the department
* Photocopying, Scanning and filing letters and documents as required
* Receive and open incoming post and take action as required
* Review and action electronic correspondence and disseminate appropriately
* Maintain confidentiality at all time in accordance with Caldicott Guidelines and Data Protection Act
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
12 February 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-1098925
Job locations
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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