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University Hospitals Birmingham NHS Foundation Trust

Band 4 Medical Secretary - Gastroenterology

The closing date is 17 February 2026

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Job summary

We are excited to announce that we are looking for an experienced Band 4 Medical Secretary to work in the Gastroenterology department at Good Hope Hospital for 30 hours a week. You will be working with an established team of medical secretaries.

You will need to be keen and enthusiastic, if this is you.... then you won't regret applying for this role and becoming part of the gastroenterology team. We require someone who is hardworking, methodical, good at audio typing, good communication skills, approachable and friendly and will work alongside an already established team of medical secretaries.

Hours and days of work will be confirmed with the successful candidate following interview.

If the above is of interest to you and would like an informal chat prior to interview, then please get in touch with Ellisa Andrews, contact number: 0121 424 0435, ellisa.andrews@uhb.nhs.uk.

Main duties of the job

The role itself consists of audio typing of clinics, this is done via dragon dictation system. So you will need to be an excellent audio typist. Other duties consist of diary management, clinic cancellations and setting up of extra clinics. Monitoring results and providing the consultants with weekly results lists to report on. Looking at rotas and reorganising clinics due to ward weeks, on call, annual and study leave. Good communication skills are needed as the phones are very busy. You will be part of a team where you will be required to cover other secretaries phones when on leave, this is done with a buddy system.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

Date posted

09 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

304-9014625

Job locations

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR


Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

  • Good General Education (eg. GCSE
  • English and Maths A-C) GCSE Level 9-4
  • * Business Administration NVQ level 3 or
  • equivalent experience in a clerical
  • environment
  • * AMSPAR Certificate/equivalent
  • qualification or equivalent knowledge of
  • medical terminology
  • * Working knowledge of medical
  • terminology

Experience

Essential

  • Experience of working as a Medical
  • Secretary
  • * Experience of dealing with the
  • Public/Customer service experience
  • * Experience of working with a range of
  • Microsoft Office packages (e.g. Word,
  • Excel and Outlook)
  • * Experience of using IT systems
  • * Experience of working in Healthcare
  • * Good Organisational skills
  • * Able to use own initiative and deal with
  • the unpredictable
  • * Able to work under pressure and to multitask
  • * Able to work to deadlines

Desirable

  • Experience of working in a busy environment

Additional Criteria

Essential

  • Work effectively and flexibly as part of a
  • team to meet the needs of the services
  • * Confident in dealing with people at all
  • levels
  • * Must be able to demonstrate an
  • understanding of equality and diversity
  • * Mature open and flexible approach to
  • work
  • * Demonstrates care and compassion
  • * Good inter-personal and communication
  • skills
  • * Good organisational skills
  • * Team Player
  • * Conscientious
  • * Demonstrates reliability, motivation and
  • commitment
  • * Ability to travel to multiple sites

Desirable

  • Ability to work under pressure and deal with
  • stressful situations
Person Specification

Qualifications

Essential

  • Good General Education (eg. GCSE
  • English and Maths A-C) GCSE Level 9-4
  • * Business Administration NVQ level 3 or
  • equivalent experience in a clerical
  • environment
  • * AMSPAR Certificate/equivalent
  • qualification or equivalent knowledge of
  • medical terminology
  • * Working knowledge of medical
  • terminology

Experience

Essential

  • Experience of working as a Medical
  • Secretary
  • * Experience of dealing with the
  • Public/Customer service experience
  • * Experience of working with a range of
  • Microsoft Office packages (e.g. Word,
  • Excel and Outlook)
  • * Experience of using IT systems
  • * Experience of working in Healthcare
  • * Good Organisational skills
  • * Able to use own initiative and deal with
  • the unpredictable
  • * Able to work under pressure and to multitask
  • * Able to work to deadlines

Desirable

  • Experience of working in a busy environment

Additional Criteria

Essential

  • Work effectively and flexibly as part of a
  • team to meet the needs of the services
  • * Confident in dealing with people at all
  • levels
  • * Must be able to demonstrate an
  • understanding of equality and diversity
  • * Mature open and flexible approach to
  • work
  • * Demonstrates care and compassion
  • * Good inter-personal and communication
  • skills
  • * Good organisational skills
  • * Team Player
  • * Conscientious
  • * Demonstrates reliability, motivation and
  • commitment
  • * Ability to travel to multiple sites

Desirable

  • Ability to work under pressure and deal with
  • stressful situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Hiring Manager

Ellisa Andrews

ellisa.andrews@uhb.nhs.uk

01214240435

Details

Date posted

09 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

304-9014625

Job locations

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR


Supporting documents

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