Band 2 Administrator/Data Entry Clerk - Colposcopy
The closing date is 17 February 2026
Job summary
Positions are available within the Gynaecology/Colposcopy department for Administrator / Data Entry Clerks. The roles will be specific in the provision of an effective administrative service to support clinical departments and teams. The roles include scheduling appointments into appropriate clinical sessions under the supervision of the coordinator / team leader, identifying capacity shortfalls and working in conjunction with colleagues, service users and stakeholders to provide an efficient clerical support service, ensuring this is patient focused and patients receive a compassionate and professional service.
Attention to detail and a keen eye for data quality is essential for this role.
For queries regarding the role please contact Sophie O'Malley, Operations Manager or Katie Alder, Junior Operations Manager - Gynaecology
Sophie.O'Malley2@uhb.nhs.uk & Katie.Alder@uhb.nhs.uk
Main duties of the job
*Providing an efficient and professional administrative service
*Undertake data input, accurately inputting data using a variety of trust IT systems in a timely way
*Communicating with patients and coordinating appointments
*Answering the telephone and taking messages, deal with them in a timely an efficient way and refer as appropriate
*Arrange meetings as and when required
*Receive and open incoming post and take action as required
*Review and action electronic correspondence and disseminate as appropriate
COMMUNICATION
*Liaise with staff, patients and external agencies such as GPs
*Provide patients with support, non clinical advise and information on a range of issues including appointment queries
*Notify patients of new or changes to appointments
*Be sympathetic and sensitive to the requirements of staff, patients and other service users when communicating by telephone or face to face, including dealing with a difficult situation, E.g. aggressive or demanding behaviour; escalating conflict situations as necessary
*Provide excellent telephone skills accurately recording telephone messages and other enquiries and refer as appropriate
*Attend admin team / departmental meetings on a regular basis. Contribute to building effective teamwork in exchanging views, ideas and communicating effectively
*Maintain confidentiality at all times, adhering to Caldicott guidelines and Data Protection Act
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
10 February 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 to £24,465 a year
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
304-9013873
Job locations
Good Hope Hospital
Rectory Rd
Sutton Coldfield
West Midlands
B75 7RR
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Good Hope Hospital
Rectory Rd
Sutton Coldfield
West Midlands
B75 7RR
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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